~Extremely poor customer service by Dan Abbey with Abbey Plumbing & HVAC…read more ~After the installation of a tankless water heater ($$$) in 11/2013 I was offered a one time free maintenance in approx. 18 months which would have been 5/2015. I was assured they kept a record of it and would contact me for scheduling the service. No one from the company ever contacted me. ~I contacted Abbey Plumbing to schedule the service. I was initially scheduled for 7/10 at 9am-10am. Dan Abbey called at 8am indicating they weren't coming. Strike one! ~I was rescheduled for 7/22 at 7:30am-8am. No one ever showed up or called to cancel/reschedule. Strike two!! ~I was then rescheduled for 9/22 from 10am-2pm. At 1:20pm Dan Abbey calls and says his guy is running late and what my timing was like. I reminded him my time frame was 10am-2pm and that he had until 2pm or would have to come back after 4:30pm. Dan agreed upon that and was going to call me back. Since I didn't hear from Dan I called him at 4:46pm. Dan needed to call "his guy" and figure things out. No call back by 5:17pm so I called Dan. Had to leave a voicemail message. Around 6pm I spoke to Dan and he indicated "his guy" went home at 5pm after he finished a job. So Dan agreed to come himself after he sorts some things and would call back. I believe it was after 6pm that Dan called back and said he can not make it. ARE YOU KIDDING ME??? Dan rescheduled for today, 9/23 from 10am-11am. He shows up at my door 10:59am. Performs the necessary work which took all of an hour. ~Apparently Dan Abbey and Abbey Plumbing & HVAC could not find 1 hour from 7/10/2015 to 9/23/2015 to service my water heater. ~They have frustrated & inconvenienced me for the last time. I find it hilarious that their emergency 24hr service line is not in service.

We have used Abbey Plumbing only a few times, but every time we have called they have always been…read morevery quick to fill our needs. They are also very courteous and clean with their work. Highly recommend.

Awesome company!!!…read more Doug, arrived at my home, saw the problem, and within minutes fixed the leak. No hassle, polite, -and no BS! I would and will recommend JFK plumbing to anyone in need of plumbing services!

I pretty much got stood up for what sounded like a better opportunity. I had JFK Plumbing &…read moreHeating scheduled for an 8 am-10am window this morning. I received a call at 7:50 that they would be there in 10 mins. I let me tenant know, and she advised that she was home and would be waiting for them. At 8:25 am I received a call back from JFK Plumbing & Heating saying that they knocked three times and that no one answered, so they left. I said, "I'm the landlord, and you didn't try to call me when after 3 knocks no one answered?" The plumber said he was getting all kinds of calls for other jobs so he couldn't stick around. I asked my tenant what happened and she said it was the strangest thing. The plumbing van pulled up, she even went over to the door after no one approached the house, and then opened the door as the van pulled away. My summation is that a more lucrative job came on the horizon (as mine was only a leaky toilet) and they decided the juice wasn't worth the squeeze, pivoted, and took off. Regardless, the lack of professionalism, subpar efforts to communicate, and failure to consider how scheduling an appointment a week out and then bailing after 3 (largely contested) knocks, is just poor customer service. I wouldn't put my faith in them again, especially, as the plumber said if "all kinds of other jobs are coming in" I got deprioritized and you might too. Proceed with caution.

Contacted Bill from East Falls Plumbing as we were wrapping up a project this summer which included…read moresandblasting, powercoating, and reinstalling some radiators. We contacted Bill for the reinstall. He was communicative, on time, and responsive & effectively addressed all unforeseen issues during this project.

The gauge on our boiler had been broken for a while. Bill was very communicative and responsive to…read moremy husband's inquiries. On the day of our scheduled service, two workers under Bill came on time and worked on replacing the gauge. They did a great job at answering all of our questions and went above and beyond in their service. We are so grateful that we found Bill of East Falls Plumbing.

Jeff and his partner arrived half an hour after my claim was submitted and they were easy to talk…read moreto and did a great job clearing my clogged water line.

Avoid this company and their shady business practices. I imagine that this company has caused many…read moreissues for people that simply did not exist. I submitted a claim through my American Water protection plan to determine if there was a leak coming from the corroded cast iron sewer line in my crawlspace. As it turns out, our protection plan does not cover what we were about to deal with. We have occasionally smelled a bit of sewage odor that would dissipate after some time. This is what prompted me to call about my protection plan. Total Plumbing was the company assigned to my claim. Jeff and Roy came out to my home to inspect. I told them the issue and they went to go check. They had me turn on the water in the bathroom because if there was a leak, that's where I suspected it was coming from as I just inspected the line. They found nothing there. They went around to the kitchen area drain lines which are just to the right of the crawlspace entrance. Once they came back, they showed me a picture of the PVC drain line completely sheared in half. I have just done extensive flooring renovations to my home and have been in the crawlspace quite frequently as of late to complete some more work. I know for a fact that there has not been any water in that area within the past week. My dishwasher was also running at the time they arrived so if that pipe was really split in half, they would have noticed the water in the crawlspace before they even entered. So, now I was left with the choice of leaving it be while water floods my crawlspace or pay $385 to have them fix the problem that they created. If my pipe had been like that the entire time, my crawlspace would have flooded because of how much we use the kitchen sink, dishwasher, and the washing machine which all drain into that area. They "fixed" the broken pipe and got their money. My crawlspace was left full of water after completing the job because they couldn't be bothered to clean their mess. These technicians were clearly very dishonest people and I am extremely frustrated with this entire situation. I am sure the corruption runs deep with this entire company. They also had the gall to tell me that they prefer cash instead of credit after pulling this stunt. And to top it all off, I called to speak to someone about the situation and the woman was completely dismissive of everything. I was told that I would receive a call but never did.

A few weeks ago we were dealing with a family emergency when our kitchen sink broke, and we reached…read moreout to John Neil for assistance. Even though the underlying issue wasn't necessarily a plumbing issue they came out promptly, were determined to address the underlying cause, and were extremely courteous and professional in doing so. Since then we've had no recurring issues, but should we have any plumbing issues at our house in the future, they will undoubtedly be who we turn to. Thanks again!

John Neill plumbing offers the best plumbing experience I have had. Honest and excellent work…read more Highly recommend.

There is such a difference when you have a plumbing company do your work and amateurs or do it…read moreyourself. Sometimes there is a short wait but it is worth it. Everyone is very friendly aside from being professional.

Outstanding customer service. Excellent work - so professional. They were thorough in diagnosing…read moreour issue and did a great job on the repair.

I am so glad I called Express Drains when we needed emergency weekend service. They charged half of…read morewhat I paid another company when the same thing happened 2 years prior. Ryan was so helpful in explaining the problem and he offered several solutions to mitigate the issue going forward. I highly recommend them!

I am a Realtor in Bucks County and have worked with Express Drains on multiple occasions and they…read morehave always been professional and provided great service to my clients. This past week I needed a sewer lateral inspection which is a standard required inspection on all residential resales in Warminster Township. Matt came to the property to conduct the Inspection and in spite of running into a few issues along the way, Matt continued to be calm, kind and persevered until he was able to complete the inspection . I strongly recommend hiring Express Drains and requesting Matt whether you need a routine Inspection or other work on your sewer line.

This morning I woke up at 5:15 am realizing it was super cold in the house…read more Outside temperature was 26° and my heater must of turned off during the night . I called ARTISAN'S HOME SERVICES and they sent out Justin first thing in the morning to diagnosed my heating problem with his electronic devices. He pinpointed the problem exactly and replaced only what was broken. I was happy with the work and that he didn't try to upsell me on a new heating unit like most company's would these days. I was amazed with his knowledge of my system even know this is the first time he was here. I would recommend anyone that is looking for great quality family owned HVAC busyness.

I called yesterday at 11 am about a plumbing concern. He called me back a few minutes later. He…read morewas at my home in the afternoon, as promised. It was not an emergency, but I will keep his number if I ever have an emergency. Very honest guy. He patiently answered all my questions and explained things. He made some suggestions, but did not try to upsell us. I recommend him!