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Express Drains

4.8 (39 reviews)
Closed 8:00 am - 6:00 pm

Services - Express Drains

Drain repair

Hydro-jetting

Plumbing inspection

5 More Services

Plumbing installation or replacement

Plumbing repair

Sewer installation

Sewer repair

Water pipe repair

Express Drains Photos

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Recommended Reviews - Express Drains

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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2 months ago

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4 months ago

Prompt thorough service, excellent technicians. Solved my drain problem at a fair price

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11 months ago

Quick, reasonable, and got the job done. Not much more I could ask for - unclogged my kitchen sink.

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2 years ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

Did the sewer line cleaning and inspection in a prompt and affordable manner. I would recommend this company without hesitation.

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6 years ago

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5 years ago

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3 years ago

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3 years ago

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4 years ago

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4 years ago

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3 years ago

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6 years ago

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3 years ago

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4 years ago

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5 years ago

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4 years ago

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4 years ago

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4 years ago

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4 years ago

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4 years ago

A very professional mechanic diagnosed and fixed the problem quickly. Extremely satisfied with the results. I highly recommend Express!

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8 years ago

Great job by Josh and team, friendly and efficient. Able to show up with only one day notice.

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8 years ago

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6 years ago

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5 years ago

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9 years ago

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6 years ago

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6 years ago

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7 years ago

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10 years ago

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12 years ago

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7 years ago

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9 years ago

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10 years ago

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Ask the Community - Express Drains

Review Highlights - Express Drains

Ryan was so helpful in explaining the problem and he offered several solutions to mitigate the issue going forward.

Mentioned in 9 reviews

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Plumbing Pals - Old curb trap

Plumbing Pals

(71 reviews)

Fishtown

RIP OFF!!!! Called these guys to install a new hot water heater. Plumbing was there from the…read moreprior hot water heater. Including going to pick up a new unit and installation was 2.5 hours. They charged $2,500.00 for installation!!!! That's $1,000 per hour!!! If you want to get ripped off, then use this company.

I had a frustrating and disappointing experience with Plumbing Pals that I want to share so others…read moredon't go through the same. I called them about a kitchen sink issue where water was draining slowly, and pipe is leaked or cracked under the sink. I clearly mentioned both issues during the call. They told me there would be a $78 diagnostic/service fee, which would be credited toward the final repair cost if I chose to go ahead with the work. That seemed fair, so I agreed. The technician who came out did not do any repair work. He looked at the issue and told me he only handles drain cleaning, not pipe replacement and that a different plumber would need to come for that. He also said if he attempted to unclog the drain, it would worsen the leak and the sink still couldn't be used. After he left, my card was charged $78. Shortly after, I received a quote of $475 to unclog and replace the P-trap (drain pipe). Even though it seemed high, I approved it. I also downloaded a $50 coupon from their website, as they suggested. Once the work was completed by a plumber the next day, I asked to confirm that the $78 would be credited toward the $475, along with the coupon. He said only the coupon would apply, and the $78 would not be refunded or included, even though that fee was supposed to cover diagnostics, and this job was a direct result of it. I called Plumbing Pals for clarification, and they sent me a recording of my initial call as "proof" that I only requested drain cleaning. Ironically, that very recording clearly shows I said there was a leak or crack in the pipe that might need replacement, which confirms I was upfront from the beginning. It's obvious they either didn't listen or chose to ignore what I said. When I tried to escalate the matter, I was connected with a supervisor named April, who was extremely rude and dismissive. She insisted that the $78 would not be refunded or credited and told me if I wasn't happy, I "didn't need to do business with them again." As a customer, I'm not a plumber, I rely on professionals to diagnose the issue (which is why they charge the service fee in the first place), communicate honestly, and apply the service fee toward the repair as advertised. This company failed on all fronts. In short, this was a misleading, overpriced, and unprofessional experience. I regret using Plumbing Pals and strongly suggest others look elsewhere for honest and respectful plumbing service.

Express Drains - plumbing - Updated May 2026

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