Jaronne is professional, prepared, and friendly. I placed an order today, but based on this…read moreexperience, I am certain the product will be even better. I will return in three weeks with photos. The pricing is reasonable, and I am pleased thus far.

Wow, Legacy is the best! I can't thank Jaronne enough for making the entire experience of getting…read morenew blinds so great! I've worked with the big box stores in the past and the problem for me is that it can take a long time. This was definitely not the case with Legacy as the blinds were ready and installed in a week after Jaronne came to measure. I couldn't believe it. Jaronne even made an extra trip back with a new Valance after one was slightly damaged. Also, to install one of the blinds required drilling through delicate tiles and brick but it was no issue for Jaronne. The faux wood blinds look great and were a great value as well.

Awesome professional work, will definitely keep them in the contact list for future projectsread more

Jose is the best!! He updated our whole house system and we are so pleased with the result! He is…read moreknowledgeable and diligent. Also explained our new Sonos system in plain English...

He responded very quickly to my inquiry and came to my house same day. Very professional and kind…read more I'd recommend to everyone. Also, easy on the eyes! lol

Updating review to 5 stars, looks like we just had some miscommunication. Wish I had been more…read moreclear, thank you Raphael.

Innovative Concepts installed my smart home lighting. They were very professional and took the time…read moreto do the job right. They offer great pricing and service. Thanks again for an excellent job well done.

Turns out it was subcontracted out which is fine, but Cal didn't follow through on the Alarm part…read moreof the bid which is a big reason why I ended up going with Innovative concepts. Haven't had any issues with the camera system but it feels like a bait and switch. Tried following up through calls/text and was told I was the one not responding, gas lighting is one hell of a drug

Ali and his team did a great job installing my security cameras. They also made sure that they…read morecleaned up the whole section. They are very professional, responsive and know their job. I will still like to work with them again. Also, I definitely recommend this company to anyone needing their services.

Thank you Ali for the great service and excellent work. We got a frame-tv mounted and an 80 inch TV…read moremounted with surround sound. Very clean-looking work and fair pricing. They only carry one type of basic TV mount, so if you want a swivel-mount for your TV you will have to order it yourself before hand. They have a good selection of speakers to choose from. I would definitely use them again.

Immediate response to my request for a quote. I was contacted and put on the schedule for surround…read moresound installation the very next morning. The technician was on time and courteous. All work completed satisfactorily and per the telephone quote. Highly recommend and will use again in the future.

Our family's homestead was brutally vandalized. We needed the best security service and technology…read morefor our home. The professionals from AV Security's Inc. provided state of the art security products, they explained in detail how the software and system worked and left us with a good sense of security. We recommend AV Security to all who need protection.

The True Protection alarm system gives me a sense of safety and security in my home.  The alarm…read moresystem is just as safe as the burglar bars that were on my windows and doors before the new windows were installed which on the same day the alarm was installed. Alonse G installed my alarm system and I was really pleased.  He is indeed a professional subject matter expert.  Ask for him. I will add that the entire experience was rough on the sales side and the customer service side but, I am happy with the the end result.  On customer service I hope that Chris mailed the signs--I'm still waiting--it's been 10 days. Four stars for alarm system and installer!

We had Jake as our technician and appreciated the work he did with installing our entire security…read morepackage. He was respectful of our time and had to get the work done in two trips but he gave it special attention and care as he likely would have for his own home.

Not the kind of partner you'd want to work with. I had requested a quote for installing 7 in-wall…read morespeakers, 6 in celling speakers, 2 on wall speakers and 2 TV mounts. With the site unavailable for walkthroughs, I offered to answer any questions or provide a quote with some assumptions. Receiving a 35k quote for the work was definitely more than the cost of constructing an additional room. I prefer business not responding if they are not interested in offering services rather than doing something of this sort. And definitely not the kind you'd want entering your home to provide any services.

From the owner: We are a Home Automation and High-Performance Audio company, based in Houston and proudly serving…read moreall of Texas' major metro and suburban areas. ​We specialize in ALL things pertaining to Home and Commercial Automation and Hi-Fi Audio for virtually any venue. Whether you're remodeling your current home, in the process of building your dream home, building / remodeling a commercial structure, or in need of service and upgrades to an existing system, we have the solutions to meet all of your requirements. From basic lighting control solutions, to complete automation and home theater design and engineering, we provide the technology for virtually every application. ​

Julio, Eric and Zach were absolute wizards. I had a particularly difficult installation with 4…read morewireless access points, a camera, and center speaker. I was not sure they would be able to get wires to all the wireless access points. The guys worked hard and were able to get everything installed and when they left the house was better than when they got here. The WiFi is way better, there is no speaker sitting on the mantle, and we can see every package on the porch. Thank you Empire AV.

Yep, I gave this place 5 stars 4 years ago, but I'm updating my review due to my most recent…read moreinteractions. We recently needed troubleshooting for our home theater system and my husband made numerous attempts to reach someone at Empire for assistance. Calls were not returned and when he did manage to speak with someone about a service appointment, all he could get was "maybe we can stop by on Friday". Not exactly what we expected given the money we initially spent. Needless to say, no one showed up on Friday. We ended up finding another company that not only returned our calls, they sent a tech out a few days later who quickly resolved our issue. Then he went through our system and pointed out some optimizations that, honestly, should have been made during the installation. When you invest in Control4, any updates/changes have to be made through a dealer, so it's extra annoying when the dealer you purchased through no longer wants your business. We look forward to working with our NEW dealer to install additional home automation and home theater components.