This is my first time doing this overnight.. so i loved the pleasant van driver waiting for us in…read morethe airport! He was friendly and gave us restaurant tips! Walking in the hotel.. it was clean on the outside and very clean on the inside.. i loved seeing the holiday decor The lady at the front desk was very welcoming and made sure to set our cookies out! Nice and warm My cookie didn't make it to the elevator On to the rooms.. walked in and again it DID NOT have that weird stinky smell! Yes!! everything was nice and clean. So you all receive 5 stars from me! Thank you guys for the awesome hospitality.

This has the be the loudest hotel I've ever stayed in, and I travel about 200 days a year for work…read more It's so ridiculous that they actually have a sign in your room saying a train comes through and they give you ear plugs to help with the noise....but it still wakes you up. Never in my life have I come across something so ridiculous! On top of that there is a main road that goes in front of the hotel and it sounds like a mix of NASCAR and a monster truck rally going on. The beds are also tiny, I got 2 twin sized beds...I don't think they are even double sized. My childhood bed was bigger than these. I'm not exaggerating when I say this is the loudest hotel I've ever stayed at. If you value sleep and a quiet room do NOT book this hotel.

My stay at The Hotel at Kirkwood was absolutely outstanding! From the moment that I arrived the…read morestaff went above and beyond making sure that I was comfortable and that I had everything needed during my stay at the hotel. My room was beautiful and exceptionally clean, which is one of the most important things to me when I'm traveling. The food and drinks were exceptional. I would highly recommend this hotel for anyone traveling to Cedar Rapids, Iowa.

The breakfast food is worth traveling to and eating. I have been here twice and have not been…read moredisappointed. The team here is friendly and very professional. Cooks in the back hats off to them as well. I really like the newspaper articles on the way that displays the history of the restaurant. The food is very good and having fresh pineapple juice is even better.

I am giving this hotel 5 stars---I'd give them 10 stars if I could---one for every night that we…read morestayed there! I discovered this hotel on TripAdvisor and read all the rave reviews. I have to agree ---this has to be by far the best hotel experience that I have ever had for the very reasonable price!!! Everyone here is super friendly! It was VERY clean. Offering a FREE breakfast every morning which included - eggs cooked in a variety of ways, waffles, french toast, bacon / sausage --- plus the typical free breakfast items most hotels offer. The indoor pool is emaculate and warm and the jacuzzi is HOT with great jets--- VERY CLEAN! I used the pool 2x a day and I usually had the pool to myself early in the mornings and late in the evenings. The hotel room was big with nice counter space, drawers, a fridge, sink, coffee pot, and a microwave with popcorn! The TV is a huge flat screen on a swivel with a large desk to work on or to conveniently store our suitcases on. Free Wi-Fi. Free bottled water. Tea and coffee served all day with fresh fruit and yummy cookies in the afternoon. The hotel is conveniently located near a variety of great restaurants, a flower gardened park to walk to, 2 movie theaters, and all types of shopping. My only very small compliant is that the room key needed to be reset numerous times.

I stayed here for 3 days and received zero room service. This is why I'm rating 3 stars. Customer…read moreservice is great. Everyone that works here is nice. As blows ice cold! Bed is comfy. The hotel is outdated and needs a facelift for sure. Gotta step up your room service. 3 days with no service. Would definitely stay here again as the ac is ice cold.

Here's a wild one -…read more I checked into the hotel, walked up to my room, set down my luggage, plugged my electronics in to charge, sat down on the bed and turned on the tv... and nothing worked. No electricity coming from the outlets and no tv. I tried to call the front desk, but the phone didn't work either. The woman at the front desk seemed bewildered, but happily switched me to a new room - which was a normal Holiday Inn Express room. Comfortable bed, plenty of working plugins for my electronics, cable / digital tv and a super clean bathroom. A swimming pool is onsite, however I didn't use it. Plenty of parking is available.

I stayed here last Saturday night after attending the Iowa - Purdue homecoming game in Iowa City…read more I was here because hotel rooms in Cedar Rapids were way cheaper over this big college football weekend than closer to campus. +/- - Relatively small and dark Lobby area. - Storage facility view from the room's window. PROS - Easy access from I-380. - Free parking - Close to The Map Room, a restaurant favorite downtown. - A surprising good free hot breakfast. - Large comfortable and clean room. - Nice price - Friendly and helpful staff

This hotel was really nice, conveniently located in town, and had such kind employees! The indoor…read morepool was awesome for my kind to swim and a great snack selection at the front. It's located near plenty of food options and stores if you need anything. Our room was really clean and very nice. We had one king bed and a pullout couch bed that worked perfect for us. I would definitely stay here again!

Charged a 150.00 out of town fee when I live in Cedar Rapids less than 15 miles away from the…read morehotel. Did not see this anywhere on the website.

I stayed here on a work trip recently. The location is not great for nearby eateries within walking…read moredistance, but it is right off the highway for easy access. The hotel staff was friendly from check in to check out. The room was very spacious and the layout was really great! There is an entry way with a large closet on one side and large bathroom on the other. The bed faced the windows and there was a large desk behind the bed with plenty of space to spread out. King sized bed was comfortable. Large TV with smart streaming options and a mini bar area with coffee pot, microwave and mini-fridge. Water pressure was good, temperature nice and hot, towels fluffy and large enough to encircle a normal sized human. AC worked really well in the room and it was hot out so that was nice to come back to. I ordered coffee and breakfast my first morning which took longer than expected, but the food was tasty. Coffee left a lot to be desired.

Everyone is very friendly and hospitable. Wonderful large lobby for sitting and a restaurant. We…read moreplayed Play Nine with our son at a restaurant table later that evening. Played in the pool with our grandson in the afternoon. Our server was really friendly for dinner and the food was pretty good. Large grassy lawn for dogs out back. Very dog friendly. Although I would hope they would clean the poop for a $75 pet fee. So disappointing these hotels let us bring our pets and some people don't bother cleaning after their pets. It's so rude to the next dog owner. And to the establishment. I would raise the fee too. But then I would clean up after irresponsible dog owners so the next people don't have to risk stepping in it. Other than that it was the perfect stay. They really make you feel at home.

We decided to stay overnight here to break up the 8 hour drive back from Wisconsin. The room with 2…read moreQueen beds was pretty standard but nice - decent mattress, plenty of pillows, mini fridge... The complimentary breakfast was fine quality of food-wise, but had fewer offerings/options than many of the similarly priced hotels I've stayed at. There was a waffle station, scrambled eggs, sausage, hashbrowns, dry cereal, oatmeal, yogurt, coffee, white milk, and juice. I will caution that if you stay in the main hotel area and not the "pool view" area, it is quite a trek to the pool and breakfast area. We had to go up three floors, walk the full length of the hotel, and then cross the skywalk to get there. If you have mobility issues or little kids it's a good idea to pay the extra money for a much closer room. The pool/bar/rec area where breakfast is served is really nice. Pool table, darts, Foosball, and video games keep the kids busy while you have a drink at the bar. I have 2 complaints. 1 - the hot tub was the temperature I made my kids bath water when they were little (and no I'm not a sadist.) 2 - the steakhouse they still advertise as their on-site restaurant has been closed for over two years. They have frozen pizza, wings, and burgers available at the bar but that's it.

Everything. Staying in this place tonight. If we didn't pay on Priceline we wouldn't. Our first…read moreroom wasn't cleaned still dirty (found it when we opened the door). The dresser in the hallway outside was covered in dust. Got another room but it was only one queen when we wanted two. On the way to the room, the musty smell got worse and worse and it continued into the room. Every hotel door was dirty, dented and disgusting. The room was not cleaned:splashes on the bathroom mirror (from previous people), toilet not cleaned and had little hairs on it, bottom of the entertainment center was covered in dust, ceiling peeling, cobwebs on ceiling, closet door track dirty and rusty, caulking in bathroom just gross and was dirty. Pictures attached. We will not be eating our free breakfast tomorrow nor will I be showering there. I will clean myself at our next hotel that we KNOW is good. Btw, the desk clerk couldn't comp us with ANYTHING since we paid on Priceline. We've been using Priceline for YEARS and this place was horribly misrepresented. Can't wait until tomorrow!

Every thing went well! The staff is so nice and the room was clean. The pool was a little chilly,…read morebut we had a great time . Five stars!!!!!!!

Place seems to be in renovation mode -- Renovations were going on, so it looked messy. Nothing…read moreavailable to use( pool, work out room, business center). Staff is really great and very professional -- great check in process... quick and efficient. Room was clean but had an overpowering perfume / air freshener scent when I walked in. Only major problem was its located close to the train tracks...train is very loud and goes by all hours.

I had a great stay! I'm kicking myself for forgetting her name, but the front desk clerk was…read moreextremely friendly. I had driven for a long time but she actually put me in a good mood. My stay was unfortunately impacted by issues outside of the hotel's control. A blackout affected the area on the day of my stay - including the gas stations across the street. When it was fixed, apparently the phone lines got crossed - the next morning, my room was flooded with calls asking me if this was the Fairfield Inn & Suites from customers seeking to make a reservation. I walked downstairs and let the front desk know - they said they weren't receiving calls at all this morning and were trying to diagnose the issue. They were extremely apologetic, another sign of great customer service. Rooms were very clean. I would stay here again! Edit: Forgot to add, even the housekeeping staff were diligent in making sure customers were okay during the blackout. That was greatly appreciated and they deserve credit for that.

I stay loyal to Marriott but this was very average. Walls had some stains, showers had mildew in…read morethe corners. The beds were comfortable but the thermostat in my room did not work and I was hot both nights of my stay. The entrance appears to be remodeled and they had a nice area with free breakfast. Staff was really friendly. Very reasonably priced and didn't have high expectations overall but there needs to be some upgrades to the rooms.