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Residence Borgo Pio

5.0 (2 reviews)

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10 months ago

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7 years ago

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Roma Dreaming - View from our balcony

Roma Dreaming

(5 reviews)

€€

Borgo

Long overdue review but they stole my money during covid March 2020 and travel was not possible to…read moreRome, I purchased my vacation about 6 months in advance long before covid happened and this hotel refused to refund me and were rude to me on the phone If you're a tourist avoid this place unless you want your money stolen from them like they did to me

For my first visit to Rome, I'd been looking for somewhere close to the main attractions, yet in a…read morequiet neighbourhood and with good reviews - Roma Dreaming had ticked all those boxes, so I was looking forward to my stay there. Alessia was extremely helpful in the days leading up to my arrival, with advice on how to get there from the airport and so on. On my arrival, which was a little earlier than expected, I was delighted to be told that my room was ready and that I'd been upgraded to a room with a terrace, so that was a good start. Alessia was very friendly and welcoming during the check in, with lots of advice on local transport and a good restaurant for lunch. On first sight of the room, I was very pleased indeed - it was a spacious double room, with a separate bathroom, wall-hung TV and two external windows. The terrace took a little bit of finding as it was concealed behind a window blind in the bathroom area, but it was a nice thing to have, even in January. The bathroom was comprised of a good sized walk in shower, WC, bidet and washbasin, all in a good condition. The bed was large and well stocked with pillows, and very firm. The room also had great storage space with a lockable safe for valuables, as well as a mini bar. Breakfast is delivered to the room, with coffee, fruit juice and a range of fruit tarts, croissants or buns, accompanied by jams, marmalade or honey. It varies from day to day. The staff were great - from Alessia at the front desk on check in, until I left four days later, they couldn't have done any more to help. Roma Dreaming really is a very nice hotel with some frills to make it a very pleasant place to stay indeed. The hotel itself is easily found, three minutes walk from S.Pietro station, up a slight incline. From there, it's a ten minute walk to St Peter's.

Vino e Oli

Vino e Oli

(5 reviews)

€€

Prati

I went onto Booking.com to find a nice hotel near City Center in Rome but there aren't that many…read moreand mostly what you have are apartments for rent. I found Vino e Oli and read the reviews, most of them were good and I felt comfortable doing the apartment thing as opposed to the hotel route. One of the first problems we had was with transportation. We hired a van through Vino E Oli but when the day came, we were picked up in a sedan that didn't fit all of our luggage and the driver still charged us the minivan price. I spoke with the receptionist and she talked with the driver and they go back and forth with one another. Eventually, the driver explains that he didn't have a van available so he picked us up in the sedan. But why charge us the van price? Once we got to the room, it was as you see in the pictures and everything seemed to be in order. We were pleased with the room and the amenities they offer but word of caution, they DO NOT HAVE A DRYER ON SITE. It's actually a washer and dryer combo which doesn't dry the clothes so you have you lay them out to air dry. The next major problem started the first night when I took a shower and the shower drain wasn't working but I didn't realize it until the water started flooding the shower pan and I immediately got out. I let the water drain which took some time. I then continued my shower for a couple more minutes and then got out and noticed that the floor was completely covered with water. The next day my children took a shower and noticed that the shower was still flooding. I then contacted the owner by email and explained how the shower was flooding. That evening I needed to take another shower and this time I decided to take a quick shower and get out but when I got out the floor had flooded from the wall and from the shower pan which I didn't realize and I fell down hard and bruised my back and head. I was in a lot of pain and I told my children to not use the shower again. The next day I spoke with the receptionist personally because I still hadn't heard from the owner and explained that the shower and sink were flooding and she said that she would have one of the cleaning crew to fix. No one showed up at all to fix it that day. After much frustration I went downstairs to I speak with the receptionist again and showed her video of shower flooding and the wall leaking water. In a couple of hours that's when the issue was fixed. It took 3 days for them to finally fix the shower drain. They never fixed the broken sink drain and the toilet seat was broken also as other people have commented, the air conditioner works intermittently. I had to turn it off, turn it back on and after about 30 minutes it started working again. I had to do this everyday. When I asked the owner about refunding some of the money he seemed taken aback and then offered me $30. I explained to him how severe the issues were especially with me injuring myself and he finally agreed to give me half of what I paid but he didn't actually give me half but only about 40%. I know he'll say that he didn't charge me for my daughter who is 11 years old because on the reservation it asks how many adults and I put 2 and forgot to put my daughter as child. He'll say that I only wanted a refund from him when I would say that I have picture of the bruises I got from falling in his bathroom that wasn't working properly and a safety hazard. That I had to see a doctor and get medication for the injury I sustained at his property. Overall, I would say to skip this place and go somewhere the owners take accountability and don't fight you over small issues and especially big issues. I would not recommend Vino E Oli to anyone and just in case you do decide to stay here make sure you don't get room 2.4.

A great hotel to stay at. The staff is super friendly, close to the site seeing spots, and…read moreeverything seems brand new. No complaints here.

Residence Borgo Pio - residences - Updated July 2026

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