Cute clean hotel in a perfect Rome location. I pre-arranged transport from the airport & they met us on time. Excellent free buffet breakfast & conveniently located near sights & transportation. Great shops & restaurants only blocks away & the famous Roscioli pastry shop is directly across from the hotel's entrance. Tip: The rooms are small so I recommend upgrading. I highly recommend! read more

We stayed here for 3 nights on our trip to Rome. It's located in a pretty good location. The one thing about this place is the rooms a real tiny,it was good for a first time to Rome but me myself I wouldn't book here again. read more

Great location and staff. And the rooftop is breathtaking. You cant go wrong staying here! Room sizes are amazing with good rates

If I could give this hotel zero, I would! It is the worst! At first we thought it was such a cute little boutique hotel. But when we saw the room, I couldn't believe it...about 10 inches between the end of the bed & the wall! Good luck getting to the bathroom through that space - oh, and when you get to the bathroom, look out for the big step down without warning. It was ridiculous! Then we tried to sleep...nope! I have never heard so much noise literally ALL night from the alley (road? Street?) below. Tried closing the windows (which caused us to be soooo stuffy), closing the shutters, closing the drapes - nothing worked. The banging of God knows what and the constant voices sounded like they were in the room with us! Oh, and did I mention they left us stranded at the Rome airport when we reserved a transfer after a 14 hour flight? They were so sorry they messed up...really? But they would do nothing about it. "You can take a taxi..but they will drop you off on the other side of the river where you will have a 15 minute walk. " (With all our luggage over cobblestone roads) Yes - that was the response I got when I called from the airport! read more

A pleasant stay. Small, clean, cozy room, comfortable bed. Free breakfast with many tasty options and espresso drinks, very friendly staff. Walking distance to many sights and restaurants. read more

Easily the best staff (Leonardo) in all of Rome. I love the location as well and they really treat you like family (Leonardo)! I cannot recommend a place any higher! Love me some Hotel Smeraldo! read more

We stayed here 6 nights (late June into July 2022) and had a wonderful experience with the hotel staff and the room itself. The staff was very helpful with arranging taxis, and helping us with general Rome attraction directions, & they gave us super useful tips on the metro and other regions of Rome. The rooftop bar was cozy and relaxing, with amazing rooftop views (3 domes... see my video!). I would upgrade this to a definite 4-star hotel and I highly recommend it. The location was especially nice and close to many sites... don't miss Travestere! read more

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Great and friendly hotel. Leonardo was great checking us in. He gave us the city map and provided full descriptions as to how to get to all the tourist attractions. Free full breakfast with hot food. Highly recommend this place read more

Hotel Smeraldo - Room with balcony view - Hotels Near Me - Rome, RM

I want to give this place a better review but if you rely on a good steady internet connection pass on this place. If you don't want to be surrounded by mostly American tourists pass. It's in a decent location for food ( great bakery across the street with amazing pizza ) and shopping . We rented the apartment, it was big and slept up to 5 comfortably, showers were powerful. It was 104 today so the shower was important. Breakfast was VG btw . Check out the vintage clothing store across the street too. Note to owner , fox the freaking internet this isn't 1996. read more

Actual rating 4.5. With Rome being such a big city it can be a challenge finding the perfect accommodation. Using a map and booking.com to help me, I situated myself inside the historical city center with Campo de' Fiori and Piazza Navona close by. I picked this location as I'd be walking about equal distance to Vatican City (Musei Vaticani/St. Peter's Basilica) and Colosseum/Roman Forum along with reasonable taxi fare to Villa Borghese. This was a highly raved hotel by Rick Steves' forum members supplemented by a good rating on booking.com. LOCATION: Couldn't be more ideal. The neighborhood is relatively quiet, tucked away from the main streets but only a few minutes walk away. It is 100 meters away from the stop for bus routes 40 and 64, the most common routes tourists use for their sightseeing. It's also an ideal place for respite from your travels with a fair amount of options of decent food such as Roman pasta, cheap pizza, Roman-style fried cod and good gelato. Foodies take note: the Rosicoli restaurants are literally less than a minute walking distance from here. SERVICE: The reason for the 5 stars was due to the front desk person/concierge. I found Pierpaolo to be super helpful when giving me suggestions on how to go about my Rome sightseeing. His service and hospitality reminded me of 4- and 5-star hotels with dedicated concierge desks. He's easily one of my favorite concierges hands down. ROOM: A decent-sized room for a single person. I think they upgraded me into a double bed with a balcony. AC was working. Bed was comfortable. There's free wifi and the closest outlet to charge my phone/laptop was located in the table across the bed. Most importantly this was the only room I stayed in my 2-week Italy trip that used a keycard as its key. Glad the hotel upgraded to a 21st century standard. FOOD: The included breakfast section not only includes your standard continental Europe fare (eg. pastries) but several items such as scrambled eggs and bacon/sausage are geared for the American tourist. They also have a coffee machine in which you can tell a staff member your preferences. In the afternoon the breakfast area turns into the hotel bar. You can consume your beverage at the bar or on the rooftop (though rooftop wasn't open when I stayed July 2018). Many thanks to the Rick Steves' forums for suggesting this hotel; this is certainly my gold standard for hotel accommodation in Europe. read more

So my group and I are staying here while we are studying in Italy. I was given a room key this morning wit my roommate. She swiped in we dropped of our bags. I get in at midnight, my key doesn't work. Guy on staff is nice as anything but clearly management never gave instructions on how to handle a situation. Our air conditioning does not work so we try to open a window. Drunk people screaming outside so that doesn't work when it's 1:30 and you have to be up at 7 for a graduate course in Italy. So I call the front desk at 1:45, says he'll be up in 5 minutes to bring us to a new room. I called at 2:10 asking him if he knew how to count to 5. Clearly not because he apologized and said 5 more minutes. It's now 2:30, 90 degrees and I still have to be up at 7 am. Let's see if they're quicker to respond to negative Yelp reviews than customer service complaints. read more

Well, this is my first review and our first night of 4 at this hotel and our 15th day in Italy. We loved Leonardo at the front desk. That's about it so far. The room is really small and it smells funny. There is a roof terrace but the pictures of where it lights up and looks great, must not be the same place. . This may be small potatoes to some but when you pay over $200 a night you would think it's not too much to ask to have wine glasses to drink some wine but that was the case. They wouldn't let us use any. After staying at 5 other places in n Italy, you can do better than this hotel. Rick Steves has this one wrong. read more

We first stayed at the Smeraldo for several days in 2017 and had a wonderful time. When we returned to Rome for a short visit this year we didn't hesitate to rebook. We were pleased to find the hotel up to the same standards we remembered. Most importantly the staff is extremely helpful, professional, and friendly. We really felt that we were being taken care of. The location is very good, being a few blocks from Campo Di Fiori and within easy walking distance to most of the big tourist sites, including Trastevere and The Forum. Breakfast is very good and well prepared. One caveat: the rooms are very small. If you want a decent amount of space, you might consider getting a deluxe room. Both times we stayed there we had a charming balcony overlooking Roscioli bakery. read more

As I lay here in bed unable to sleep I feel it is my duty as a Yelper to warn everyone. Do not accept room 103 in the Amex or any room facing the alley. It is super noisy from the constant barrage of voices echoing off the alley walls. The room is clean and typically European small but it is so noisy, I think for the first time in my life I will complain and ask for compensation. read more

Here's my honest experience: Arrived to Rome from Siena by train on day 14 of a 16 day trip. We arrived somewhere in mid-afternoon. Upon arrival we were "greeted" by one of the grumpiest fellows I've met in my life.(I'm an EMT, grumpy fellows are my job) Of the 3 desk personalities we dealt with only 1 was even remotely respectful. Generally hotel staff will give some info about the city your in, ie: food and places to see. When I went back down to collect our passports that he had to hold on to for some reason I asked for some info. He handed me a map, said, "We are here." When I asked for more info he looked at me like I was asking him to bear my children; he was so burdened by my request. It was shocking. Back at the room their double bed is two beds pushed together. (I know this is pretty common, just like to point it out.) The AC works, but not well. The bathroom is small and definitely not "tall friendly".... Watch your head. In the early morning, I don't know what it is, but it's like a marble quarry on the upper floors. It's like people forget how to hold onto objects and drop everything on the tile floor. People run up and down the stairwell practically stomping and you can hear it all like you're in the same room. It's loud. There is no ice at all in this hotel.* Also, be advised that they disregard the "do not disturb" placards entirely. Being that it was the last days of our trip our stuff was strewn about everywhere and we planned to repack upon arrival on our last evening. When we returned the placard was back inside the room, bed was made, clothes (underwear included) moved either back to our bags or somewhere random. We appreciated that they cleaned, but it was all very strange. Maybe that's how they do it in Italy?? Regardless, it was an odd experience. I'm seriously surprised this is a 3 star hotel... It must be the nice rooftop terrace that bumped it up a star; that's the only reason I bumped it up a star. It's nice to be near Campo De Fiori, though you're VERY centralized. Random: Taxi from the train station is about 12min and 14 euros for 2 people with bags. Honestly, you're staying in Rome... Splurge the extra money and stay somewhere nicer. read more

Loved this hotel for several reasons. The location is super convenient. You are right in the middle of everything. The entire city is walkable from this location. We walked to the Vatican, the Roman Forum, Trastevere, Campo di Fiori, Pantheon, Spanish Steps, Trevi Fountain, all of it. I don't remember his name - but the gentleman at the concierge was absolutely amazing. Right from check-in. We booked a tour of the Colosseum and gave our hotel's address to pick-up. We came downstairs and waited in the lobby for the pick-up van to arrive. He saw it go by, we did not. He went right out the front door and ran down the street after them and came back to get us. Would have missed our tour if he didn't notice. Best part is we didn't even tell him we were waiting for that tour, he knew beforehand. Cool roof deck with a bar. Views aren't great from up there, but none are in Rome as no building can be taller than St. Peter's. Really enjoyed this place and they make a pretty mean cappuccino. read more

You're paying mainly for the location. It's not in the middle of a crowded piazza (so you can sleep) and you can walk to pretty much any important location - 30 minutes to the Vatican or the Colliseum/Forum is the longest walk, then it's much shorter to the Pantheon, Piazza Navona, Trevi Fountain, Campo di Fiori, and great restaurants. Their breakfast is very decent and their bartender (happy hour on a roofdeck) is really nice. Everyone on staff speaks English very well and is helpful (they printed our Vatican passes when we forgot); they even set up a car to pick us up from the airport (for a charge, of course). Overall, excellent value especially for the location. On the negative side, my room was very small and warm, the bed wasn't very comfortable, and you can hear people banging around in the stairwell late at night. However, you're in the middle of Rome, and shouldn't be spending much time in the hotel anyway! read more