Our dryer broke, first making loud screeching and thumping sounds. I talked with the lady at…read moreSunrise Appliance Repair and she was exceptionally responsive and understanding. She offered to send a tech out immediately, but I ask asked if she could arrange a time later in the day, 12:00 to 3:00. She did that, and the tech arrived right on time at 12:00. He was very polite and highly skilled. It turned out my dryer need rollers. In an hour and a half, he installed a kit that had better made parts than the original equipment parts that came with the LG dryer. (The new rollers had ball bearings, and the original LG rollers did not.) Their price was more than fair. Without reservation, I highly recommend Sunrise Appliance Repair. Greg Smith, Carmichael

I can only say positive comments for this repair company! I used them in 2023 to fix our Kitchen…read moreAid fridge. This time was our Kitchen Aid combo convention oven. Aleksandr is a miracle worker! He found the problem, which was the circuit board. Bad news, it's discontinued, no part available. Good news, Alek is a miracle worker! He troubleshooted and rebuilt the circuit board all in the same visit and got my oven combo good as new!! Thank you for coming out same day and saving Thanksgiving! They have good communication and prompt in responding to quote requests. Their diagnostic fee is well worth it! They apply it to your repair and they are honest and very fair in their pricing! Highly recommend hands down!

Yagub is great! He replied super quick and came within a day. He is very honest, professional…read moreand let me know exactly what need to be repaired and what he recommended as additional replacement. Pricing is super fair. I highly recommend him and will definitely use for future fix.

Easily the most reliable and dependable repair service I've experienced in the area. From the very…read morefirst text to the completion of the job, Mr. Yagub was courteous, prompt, and consistent in communicating his arrival time, any delays, and answering all of my questions. While in my home, he was respectful and treated the space as if it were his own. When it came time to repair my dryer, he gave me an honest assessment of whether repairing was worthwhile and helped me weigh the options without any pressure or bias. That level of honesty is rare and greatly appreciated. I was so impressed that I called him again for our rental property when the garbage disposal stopped working. Our tenant was equally happy with his work, noting how clean and professional he left everything afterward. I would wholeheartedly recommend Mr. Yagub and JMT Appliance Repair to any of my friends and family. Thank you again for making this such a hassle-free experience--appliance issues are stressful enough, but with the right repairman, they don't have to be.

worst customer service ever. This is an extremely poor run company. We tried multiple times to…read moreget help from sales manager and owner and was never contacted back. This is not the place to buy high end appliances. New ownership is a joke.

We are extremely happy with Masters Wholesale! We had great customer service from the time we…read moreplaced our order up to the timely delivery. communication was mostly by email & text, however, they were very professional about calling us when we wanted to talk to them regarding the product we were buying. The set up for delivery went seamless and we were notified when the arrival time would be......and without fail, they arrived at the specific time. The one who set up delivery was great to work with. My questions were answered back quickly and professionally. Wonderful company! We highly recommend them!

These gentlemen came out within 2 hours of me calling on a Saturday…read more Very fair and reasonable prices and really thorough. Appreciate the honest work. I will definitely use them again in the future. Thank you.

I noticed that my refrigerator was leaking and I tried turning the valve off but was still leaking…read moreall over my flooring. It was so late in the afternoon(after 4:30pm) and I didn't think that I could get it looked at till the next day. I was so wrong, they let me know that it might be late(6 -8pm) but they would definitely come tonight. They arrived after 7pm, gave me the Diagnostic and fixed it. I was so relieved because I didn't know how I was going to keep the water from ruining the flooring throughout the night. Their price was very reasonable. It was cheaper than some of the other companies diagnostic fees. If and when I ever need any more appliances repairs, they would be my first call. Thank you so much!! I can sleep well tonight. :-)

I had dropped by in December to look at a dream ILVE stove in person after calling to ask if they…read morehad one on the floor. I did an entire lap of the store and had to stop by a desk and ask for someone to help me. Wendy came over and was knowledgable and friendly and e-mailed me a quote a few days later. Fast forward eight weeks later I e-mail her back on a Tuesday ready to order~ I include the specific SKU and let her know I'll be waiting on ordering a hood and to let me know how to proceed. She is out of office and it auto forwards my e-mail to Jordan. Wednesday comes and goes and I don't hear back so I call the shop on Thursday morning and let them know I'm ready to order and speak to Jordan who mentions that I'm probably right and there was a price increase since then and that he'll look it over and send me a quote again. I don't receive an e-mail until Friday afternoon from someone else, Marcie who resends me the exact same quote from before with two hoods and a range when I had said twice I was ready to order the range and let me know how to get that processed. I was asked for my phone number and address again and waited for a reply to get my order placed- but I guess they went home for the weekend. I sent that over and didn't hear back again until Monday. I went ahead and placed my order Sunday with another retailer which ended up being $500 cheaper than the quote they sent over anyway. I was disappointed to see that PBK included a $200 shipping charge when I live a handful of miles away and could have accommodated a pick up if that was an option.

I am an interior designer with over 30 years experience in Sacramento. I had worked exclusively…read morewith a different showroom for 25 years but when they were bought out and I became just a number to them I switched my loyalty to Premier and started working with Jordan, Marcie and Nick. Their service and knowledge are top notch. There are far too many choices and brands out there to easily navigate on my own and clients don't want to pay for me to do the research each time. Premier makes it easy from having a dedicated appliance person (Nick) to keeping up on all the newest products and knowing which are the best made/less prone to problems in the long term. And providing demonstrations as needed. For the first time in my career I am working on a starter home kitchen with pre made cabinets and clients who needed a high quality, beautifully designed but low end price point. Jordan gave me the same high level of service I have received when clients are spending 10 times what these clients could afford. They are the best in town and statewide. I have had two out of town projects and Jordan referred me to the local showrooms. Same great service and attention to detail. I highly recommend them.

The owner is directly from Italy…read more The food is great The restaurant has a great atmosphere aside from being in a strip mall ~

This company canceled on me last minute. Unprofessional! Stated get someone local. When I…read moreoriginally called the woman said they serviced our area. I gave our address. He Tim, confirmed he would come. Then at the date set he rescheduled for later that week. Last minute canceled. Bad service! SC.

I went to American Freight at their location in Rancho Cordova in search of a new refrigerator…read more Marcos greeted me and my daughter to see what type of refrigerator I was looking for and showed me a few ones. I settled on a refrigerator at a cost of $1200; he told me about the extended warranty at a cost of $599.99 for 5 years (this was beyond my budget, and I did not purchase). I explained to him that I already had appliance insurance, and this would be covered under my home warrant plan. He tried to tell me that they would come out 2 times/year; and no cost for parts or service. I inquired about delivery and was told i could do one of two things, pick it up myself they could deliver thru a third party at a cost of $150.00. I was also told if I returned my old refrigerator, American Freight would charge me $20 to dispose. On the date of the pickup, I dropped off my old refrigerator and was told by another sales associate, Ashkan to dispose of my old refrigerator would cost $35. I told him the price Marco told me was $20; while I was standing there, Carlos contacted Marco and I heard Marco say that he provided me an incorrect disposal price and the price was $35. I told Ashkan that is not my problem and I am only going to pay the $20. Initially, both Marco and Ashkan wanted to make sure I scanned the barcode to leave a review of the service they both provided. They were not as eager for me to leave a review after the situation regarding the price to dispose of my old refrigerator. Marco did not greet me or acknowledge me during anytime while I was in the store and to think I made sure he received commission on the sale even though he was not at work when I came back to make the final purchase. I will never make another purchase from American Freight again. Buyer beware!

Immanuel and the new trainee did a great job! Very informative and allowed me time to look at their…read moreproducts. Answered all questions that I had. They had a wide selection of what I was looking for and helped narrowed it down. Great customer service and value! Will be coming back.

Fantastic service. Really quick response time and was able to fix my dryer in under and hour. Very…read morehelpful and knowledgeable.

Fast , accurate!! UNit went out Friday night came right away on Saturday and was flexible with my…read moreSaturday schedule, even though for us it was kind of an emergency because I have a small infant, we had already made plans for brunch with a friend from out of town, and they worked with us. My unit went out when the temperatures were still dropping significantly at night. Not only did the technician replace the amp that went out, but I also had a smart thermometer/thermostat that I wanted to have installed but had not made an appointment for he was able to do both very efficiently and I would say in about an hour and a half. This also included allowing me to paint behind the new thermostat so that the wall paint matched. I feel like this appointment was one of the most efficient. Appointments I have had in a very long time as I got three things done in about one hour! Highly recommend! Very good technically!

Horrible customer service and a scam. I called to set up an appointment for a repair on my oven…read more She explained over and over the process. You either pay $75 to diagnose or the $75 will go towards the repair if you choose to fix it. She explained it goes towards the labor and repair. After asking many times about the cost of labor she hung up on me with no explanation. You would think a family business would take the time to earn your business. I'll look elsewhere.

Not good. Gave me a window between 10 and 3 showed up at 8:25 no call. Charged extra $50 dollars to…read morebring in the fridge. When I called to get the $50 dollars back since they showed up early with no call. They blames us. Talked to manager. She was no help at all Terrible. Hope the owner knows how they do things

Requested repair on my cooktop. I had trouble getting it to light. Vald showed up early and was…read moreable to get it to work within the first minute. Apparently it was me and not the stove! He didn't charge me and was very friendly. I would definitely use SK Appliance Repair in the future. 5 Stars

Our washer broke and we needed it repaired quick. I talked to many repair people, but SK appliance…read morewas able to quickly fit us in their schedule. They let us know when they were on their way, within the window promised. Upon arrival they were able to diagnose and fix it with no delay. I'll call the again! Thank you SKAppliance!