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    Simply Appliances

    1.3 (12 reviews)
    Open 10:00 am - 6:00 pm
    Updated a few days ago

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    3 months ago

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    11 months ago

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    5 years ago

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    5 years ago

    The guy working here was extremely rude was mocking us and acting like a smart a** and didn't have the knowledge about what he was selling

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    Premier Bath and Kitchen

    Premier Bath and Kitchen

    3.7(59 reviews)
    0.4 mi
    $$$

    I had dropped by in December to look at a dream ILVE stove in person after calling to ask if they…read morehad one on the floor. I did an entire lap of the store and had to stop by a desk and ask for someone to help me. Wendy came over and was knowledgable and friendly and e-mailed me a quote a few days later. Fast forward eight weeks later I e-mail her back on a Tuesday ready to order~ I include the specific SKU and let her know I'll be waiting on ordering a hood and to let me know how to proceed. She is out of office and it auto forwards my e-mail to Jordan. Wednesday comes and goes and I don't hear back so I call the shop on Thursday morning and let them know I'm ready to order and speak to Jordan who mentions that I'm probably right and there was a price increase since then and that he'll look it over and send me a quote again. I don't receive an e-mail until Friday afternoon from someone else, Marcie who resends me the exact same quote from before with two hoods and a range when I had said twice I was ready to order the range and let me know how to get that processed. I was asked for my phone number and address again and waited for a reply to get my order placed- but I guess they went home for the weekend. I sent that over and didn't hear back again until Monday. I went ahead and placed my order Sunday with another retailer which ended up being $500 cheaper than the quote they sent over anyway. I was disappointed to see that PBK included a $200 shipping charge when I live a handful of miles away and could have accommodated a pick up if that was an option.

    I am an interior designer with over 30 years experience in Sacramento. I had worked exclusively…read morewith a different showroom for 25 years but when they were bought out and I became just a number to them I switched my loyalty to Premier and started working with Jordan, Marcie and Nick. Their service and knowledge are top notch. There are far too many choices and brands out there to easily navigate on my own and clients don't want to pay for me to do the research each time. Premier makes it easy from having a dedicated appliance person (Nick) to keeping up on all the newest products and knowing which are the best made/less prone to problems in the long term. And providing demonstrations as needed. For the first time in my career I am working on a starter home kitchen with pre made cabinets and clients who needed a high quality, beautifully designed but low end price point. Jordan gave me the same high level of service I have received when clients are spending 10 times what these clients could afford. They are the best in town and statewide. I have had two out of town projects and Jordan referred me to the local showrooms. Same great service and attention to detail. I highly recommend them.

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    Premier Bath and Kitchen
    Premier Bath and Kitchen
    Premier Bath and Kitchen

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    American Freight: Appliance, Furniture, Mattress

    American Freight: Appliance, Furniture, Mattress

    3.4(38 reviews)
    2.3 mi

    I went to American Freight at their location in Rancho Cordova in search of a new refrigerator…read more Marcos greeted me and my daughter to see what type of refrigerator I was looking for and showed me a few ones. I settled on a refrigerator at a cost of $1200; he told me about the extended warranty at a cost of $599.99 for 5 years (this was beyond my budget, and I did not purchase). I explained to him that I already had appliance insurance, and this would be covered under my home warrant plan. He tried to tell me that they would come out 2 times/year; and no cost for parts or service. I inquired about delivery and was told i could do one of two things, pick it up myself they could deliver thru a third party at a cost of $150.00. I was also told if I returned my old refrigerator, American Freight would charge me $20 to dispose. On the date of the pickup, I dropped off my old refrigerator and was told by another sales associate, Ashkan to dispose of my old refrigerator would cost $35. I told him the price Marco told me was $20; while I was standing there, Carlos contacted Marco and I heard Marco say that he provided me an incorrect disposal price and the price was $35. I told Ashkan that is not my problem and I am only going to pay the $20. Initially, both Marco and Ashkan wanted to make sure I scanned the barcode to leave a review of the service they both provided. They were not as eager for me to leave a review after the situation regarding the price to dispose of my old refrigerator. Marco did not greet me or acknowledge me during anytime while I was in the store and to think I made sure he received commission on the sale even though he was not at work when I came back to make the final purchase. I will never make another purchase from American Freight again. Buyer beware!

    Immanuel and the new trainee did a great job! Very informative and allowed me time to look at their…read moreproducts. Answered all questions that I had. They had a wide selection of what I was looking for and helped narrowed it down. Great customer service and value! Will be coming back.

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    American Freight: Appliance, Furniture, Mattress - Rusted clamp on a brand new dishwasher??

    Rusted clamp on a brand new dishwasher??

    American Freight: Appliance, Furniture, Mattress - Whirlpool WDT970SAKZ 3 Shelves

    Whirlpool WDT970SAKZ 3 Shelves

    American Freight: Appliance, Furniture, Mattress

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    Simply Appliances - appliances - Updated May 2026

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