Quick response. Repair was timely and done well. Repair technician was friendly and considerate. I…read morewould highly advise this company for any garage needs.

Timely same-day service for a broken spring repair. They noted a few other issues with the door…read moreand tried to sell fixes for those too. They were a bit pricey in my opinion and I felt they were trying to upsell me with repairs that I didn't need, taking advantage of the fact that I wasn't home and information was being related to me through another family member.

We have had many issues with our Liftmaster that they installed in 2019. Circuit breaker was…read morereplaced twice. First time they covered but the second they did not and it should have still been under warranty. Two years ago we had lightening hit the pole next to us which damaged many electronics in our home and we get many power outages. We had them out like three times and they could not fix our issue and thought we were nuts when we would tell them our door was opening on it's own and they thought they fixed it but they did not. We stopped calling them and we replaced a light bulb in the opener and it fixed it. Now why in the world didn't they know to do that. Hundreds of dollars later we have given up on calling them. Your loss Pinckney Doors.

This is my second review and would like to praise this company on their efficiency, knowledge,…read morepromptness and straightforwardness! Chis came out same day , matter of not even an hour after I've placed the call . I was always looking for reliable service and now I found one ! I am highly recommending this company for any garage door needs ! Thank you Chris and Proper Garage Doors . Found yourself customer for life .

Do not use! Took 6 times to complete a 1 day garage installation. Extremely disappointing…read moreexperience! I would absolutely not recommend this company based on my experience. What should have been a simple garage door job turned into a ridiculous number of problems, return visits, and time I had to take away from work. First, they tore down my weather stripping even though they were NOT supposed to touch it. While doing that, they scratched up the aluminum around my garage door. They then had to come back to replace the weather stripping and repair the aluminum they damaged. When they replaced the aluminum, they installed the WRONG COLOR, so I had to schedule ANOTHER appointment for them to come back and fix their mistake. Then the garage door started making noises, came off the track, and almost fell. Yet again, I had to arrange another service call to have them come out and fix it. As if all of that wasn't frustrating enough, they also completely NO-SHOWED for one of my scheduled appointments. I rearranged my schedule and made myself repeatedly available for appointments--all of which were only necessary because of their own mistakes. After all of these issues, I asked for a reasonable adjustment to my bill. Considering the damage they caused, incorrect repairs, repeated service calls, no-show, and the amount of my time that was wasted, I don't think that was an unreasonable request. Instead, I was extremely disappointed with their response and lack of accountability. One mistake is understandable. This wasn't one mistake. It was problem after problem after problem. When you hire and pay a professional company, you shouldn't have to repeatedly take time off work so they can come back and correct damage or mistakes from previous visits. I gave them multiple opportunities to make things right and I was extremely kind and patient throughout it all. Unfortunately, based on the workmanship, inconvenience, and way my concerns were handled afterward, I cannot recommend this company.

Had two doors serviced. They were long over due. The job couldn't be completed in just one day but…read morethey were back the next day with replacement parts. Had two new openers installed. New springs and hinges on one door. New controllers and remotes. The guy was there all day but did a great job. Not the cheapest in town but quick, professional and quality equipment.

The good, you can get them to Come out quickly and they did…read morethe job. The bad, they try and upsell you the minute they walk in the door. I had one spring bad and they replaced both and took my good spring with them which makes me wonder if I didn't get someone's used spring. I thought they were expensive also but I needed it done so I was stuck. I knew it was a spring because we had them replaced before and you could see it but they wouldn't give you an estimate until they got there. I'm not a fan of being at someone's mercy.

Estimated $150 via phone when I set the appointment for tune-up for garage door and ended up…read morecharging me $450. Technician just tightened the coils and replaced sensors. Called the main number to confirm pricing and ask about coupons they have posted on their website and the guy on the phone just said Technician will explain services and cost. Didn't receive an invoice of services, warranty information or receipt. Insisted on payment through Zelle. The whole experience was shady and unprofessional.

Derek knows his stuff! Took all of 30 seconds to determine my problem and only minutes to fix it…read more Good choice!

I will never recommend this place again. Ever since Chuck passed it has gone downhill…read more They installed a door for an 80yr old widow and refused to hook up the garage door opener because her husband mounted the sensors on the ceiling to bypass them. Tried to con her by saying the garage door opener needed replacing anyway. Charged $800 for a cheap 8x7 door and $500 to install. Wanted another $800 to replace a working garage door opener because of the sensors not being where they should be. It is the middle of winter and she has a hard enough time as it is, now she has to open and close the door manually. So disgusted!

I wish I could give more than 5 stars! On Thursday the spring on my door broke. I left a message…read moreafter hours and was called first thing on Friday morning. When I met the repairman at my house he was fixing the trim which had come loose from the top of the garage ... without me even asking. Before it was all done I had learned how to grease the door too. I was beyond impressed!

I called for service around 10 AM and was told they could do same-day service. I was given a…read moretwo-hour window (between 3-5 PM). I was told they would phone me upon arrival at my house. It was okay that I wasn't there, because the door was stuck open. True to word, technician Brad phoned me from my driveway and told me what he believed was wrong with the door (we agreed). He was there at 2:20! He gave me an estimate over the phone, which I verbally approved. When I got home at 4:15, the door was repaired and he had a new remote control for me. He showed me what he did to repair it. I paid with my Visa the exact amount he quoted me, and he drove away. I was very happy with the service from start to finish. The phone was answered by a real person who exhibited kindness and professionalism. She told me the technician's name, and I could see his photo on the website. They do background checks and drug testing of their employees. The technician was early, in uniform, and very professional. I am very pleased.

They quoted us over $1400 for a job that took someone else 20 minutes and cost $190. Buyer…read morebeware....

AVE sales rep was super nice and gave me a lot of really useful information; however, it's been…read morefive days and I'm still waiting on an estimate. :) Hence the rating.

Excellent work, reasonable price and very professional! Trey was very professional, and easy to…read morework with. Replaced the garage door in a timely manner, and also provided an easy way to manage the garage door manually in the interim!! Certainly recommend A.V.E