I purchased an item through Amazon. It was delivered via FedEx. I ended up not needing the item,…read moreand received a return label through Amazon. I took it to this store and was told they could not ship it as it had a "black diamond" on the box. I told them they had just delivered it to me exactly as it was so how could that be. I was forced to buy a new box and label. How is it possible they can deliver to me, but not from me in the exact never touched box? Total scam. So mad.

Expressing my extreme dissatisfaction with the services provided by the South Plainfield FedEx…read moreOffice Print & Ship Center. This is the only FedEx office I have encountered that consistently results in frustrating issues. We frequently ship RMA labels for warranty replacement parts. Manufacturers often send us pre-labeled FedEx packages, into which we typically place the defective part for return. However, this specific location insists on requiring us to repackage the entire shipment each time sure to the packaging being "express" packaging, a practice that is not enforced at any other FedEx location, including the FedEx ShipCenter in Aurora/Naperville. I believe this issue stems from a lack of training or misguided corporate policies. While the staff may be following instructions, they seem unable to apply customer service principles. For example, Israel "like I said" recently informed me that placing the pre-labeled package in the self-service box would result in the package being returned to me, a completely illogical outcome coming from a logistics company. With no other resolution to the problem than "you have to repackage it and pay for another label". I would greatly appreciate the opportunity to discuss this with a manager or corporate representative. I hope to gain a clear explanation for the inconsistent practices at this location and how they can be aligned with the standards of other FedEx offices.

This is the second time we used this company. They removed a junk riding lawn mower and an old golf…read morecart that no longer ran. My yard looks much better with them gone, thank you for a job well done.

My sump pump quit and basement flooded. Matt and his crew move furniture and boxes up to my garage…read moreso the carpet could be replaced. They were on time and didn't drag their feet doing the job. Very professional and careful with everything!!! I highly recommend them!!

THANK YOU FOR YOUR RELIABILITY. They delivered my…read morebridesmaid dress to North Carolina in less than 24 hours. They saved day!

I use this store a lot for amazon packages and have gone for personal packages as well. The man…read morebehind the counter is always friendly and quick and even tells me when it will be a better price at the post office. I will always come here for the great customer service.

I have been a Customer of Burns Storage for 2 plus years , I just want say that the Owner is Such…read moreA Wonderful Person ,I have read the Very Negative Posts from other people and just let me tell you " DON'T BELIEVE 1 WORD THAT WAS WRITTEN " in them Negative posts, I've had and enjoyed conversations with the owner , yes I was even late with a few payments, she NEVER made me feel bad or was the Rude Person that others painted the picture of , the storage units are clean and very well maintained , they're more than worth the money , so if you're looking for a Storage Unit , Well just let me say Burns Storage is the place to go ,you won't be Disappointed and when I buy my next Boat I Can Guarantee That I Will Be Storing It At Burns Storage.

The owner is the most rude person I have ever dealt with. She is impossible to reason with, and if…read moreyou do not save your receipts she will try and cram your bill with missing and late fees. I have reported this business to the better business bureau. I would not recommend this storage facility to my worse enemy. The owner seems to have a psychological disorder.

I just called this store and asked about a certain figurine a friend got in another state. The girl…read moreon the phone was very personable and tried her best to help me with my request. I live a bit away from Farm and Fleet. They're always so nice and helpful even with the most generic requests. I'm not right next door so it was nice to get a very nice girl on the phone with could help me before just running out there to be all bummed. Good job training your employees!

Service. Drive Thru is not reliable. Order one thing and they deliver another. And called manager…read more And he offered a gift card. And it wasn't provided as committed.

If I could give zero stars, I would. My husband called ahead to get pricing for area rug cleaning…read more The girl who answered told him depending on the size, it would be upwards of $40. That seemed low to me but, that's what was verbally quoted so, we decided to go with them. When we took the rugs in, she tells us its going to be $350 for both with ZERO EXPLANATION for the huge difference. We were getting ready to leave for vacation and we had already brought them in so, my husband reluctantly agrees to pay it. We asked when they would be ready and she tells us it will be several WEEKS because they don't clean the rugs, they send them out!! We finally picked them up yesterday and they are DIRTIER now than when we took them in!!! We were charged $350 for THIS???? My husband called today and they told him to bring them back. For what? To make them even dirtier?? I question if they ever sent them out at all. They don't even smell clean.

Took suit to get clean turned out nice. My wife had a stain on a dress and they were honest about…read moregetting it out

I called and ask specifically how much a notary was for a specific paper. she said $5 or $10. went…read morethere 5 min later. again i told her I called and asked if still $5 or $10. she said yes. notary signed a 1 page document. then said $15. I asked again why she told me $5 or $10. she lied and said no all real estate notaries are $15. too late now as paper is signed. VERY SHADY business !!!! will NEVER go again!!! notary by 7/11 at Caton Farm n Essington said $5. will go there in Future!!!!!

Best place to go for your needs . Am new company owner and I am pleased with the results and…read morefriendly staff. Definitely coming back.