Republic Services has zero customer service! Twice within two months, they have failed to pick up our garbage. When contacted the first time, I was told "They are on their way out there now" only to have them not show up. I called daily for a week until my next scheduled pickup day! So I paid for a week with no service! The same thing is happening again. They did not pick up my trash this week but I have not been able to talk to a live person at the local office. I even tried calling the Corporate Office but they are also not answering the phones even though I called within their listed business hours! I went through the website and sent a message about missed pickup. I received a form letter email on March 7th stating that someone would be contacting me within 24 hours. Still waiting. It is Friday and I know they don't work on the weekends so another week that I have paid for with no service! The website claims they are 99.9% reliable. Huh. I must be that .1% to which they are Unreliable! read more