Great selection for those in the area, as your only other option is big-box stores. Unfortunately,…read morethey do suffer from a lack of space, and every tank is right up against each other, many without sealed lids. They use a lot of floating plants and display tanks to grow their mosses and ferns, and I have a suspicion they occasionally get swapped, put into a different tank, split between, etc. While I believe Agno does the best with its capabilities, there is a decent potential for contamination. I purchased some Kubotai that were right next to a tank of Galaxies that were under quarantine and being treated for Ich. Neither tank had a closed top and a couple weeks later half my kubos had white spots. Luckily I caught it soon and they all survived. Another time, I had baby snails in some java moss that was not from a snail tank. Just be aware these things can happen in smaller, more cramped places. Again, I firmly believe they try their very best and follow all the common procedures, but accidents do happen. In their defense, they always try to fix a problem or address a complaint.​ I just wish they could upgrade the space. ​

This is my go to fish store! It is always clean, and you can tell that the fish + aquatic plants…read moreare well taken care of. They are also incredibly knowledgeable, and keep a wide stock of products (and make frequent buys so if you are looking for something specific they might be able to get it in stock!) Thank you, and I can't wait to come back!

if you have basic care experience and knowledge, need i say anymore? this place is horrible…read more reptiles and others have been kept in horrible care for years as far as the reviews go...if that gecko isn't dead then it damn sure is not healthy. Humane Society and Willoughby police were contacted already and have received numerous complaints but the place still seems to be in business. Owner is kind but nasty and in denial when confronted. Stop giving these people money to mistreat and kill off more animals. If you care for your own animals and still financially support this place, you are apart of the problem and you are helping continue this cycle.

Firstly, the store location can be tricky to find the first time…read more But, you walk in and feel like family right away. You are not just another dollar, your a friend when it comes to the store. It has my business

Not a huge fan. A lot of the reptile supplies is significantly priced over what the general retail…read moreprice is, but I do appreciate the small town reptile shop!

Thank you great staff!!!!!love my sulcata tortoise koopa,these are some of the most amazing animals…read moreon the planet Thank you for making them available to enjoy literally for your whole life they can live to be 100 years old..again im coming back for another!!

I just love this store. Everything you need is right there and the employees are so very helpful.read more

This experience may have been one of the best since I've visited the store. Usually they are so…read morebusy it's a wait before you can get help. That's completely ok, I can wait my turn. This time this young man finished working with his previous customer and quickly came up to me and asked if I needed help. I was interested in Angel Fish, he asked me if there was any particular one I liked. I picked two of them. I asked advice about the fish that help clean tank (algae eaters). He showed me a few species, asked about the size of my tank and helped me with my choice. Great place to find anything you are looking for, whether it's fish, reptiles, ferrets, rabbits, etc.

I love Aquatica and wouldn't go anywhere else for our fish needs. My daughter has freshwater tanks…read moreand I have saltwater. The place is immaculate and the tanks are as clean as they get! The livestock is always top notch. The staff goes above and beyond to answer any questions you may have. Today I was helped by a very knowledgeable and friendly young man named Lucas who took the time to show me my many options for another tank set up. If I could give more than 5 I wouldn't hesitate in the slightest.

Staff is very helpful. You will not healthier fish and corals anywhere and I've had a reef tank(s)…read moresince 1988. Display tanks are amazing. I've seen their systems that maintain their fresh and saltwater tanks and it's top notch. I don't buy fish from anywhere else.

This store is absolutely wonderful. It should actually be called Out Of A Pickle, or Not In A…read morePickle, or something like that because these people are reliable and friendly and knowledgeable and the absolutely LOVE their birds! This shop is a true asset, thank you for being here!

When I walked in the store, the owner just stared at me and DID NOT EVEN SAY HI. These poor birds…read moreare being raped, forced to go through a painful labor, and then to be stuck in a cage, just so these people can make money off of them. It makes me so sad how these crooks dont even care about these poor birds who are suffering everyday in a cage 24/7 that doesnt see sun, grass, or even have fresh, clean water. And about the poor macaw in the back of the room, in a tight cage, whos in the dark, I am speachless how cruel this is what they are doing. These birds are yelling, crying, and screaming for help. These are depressed and sad, not a happy environment. It breaks my heart how these people dont even care about these poor birds who are suffering everyday.

Sold me a clown tang with ich, couldn't tell because of the low lighting in the tank unfortunately…read moreI'm gonna have to start a whole new project to quarantine all of my fish.

Biggest selection of fish I've ever seen! Aisles and aisles of tanks. Definitely worth checking out.read more

I went here in the past when it was called Waterfall Gardens. Same owner. Very friendly and…read moreknowledgeable guy. I could have talked for hours. He did not rush you out and gave you one on one customer service. You were not just a number. Nice selection of Koi, pond plants, and pond supplies. The koi sizes very from a few inches to a few feet. It was amazing to see the colors and sizes of the fish. The selections plants were good. They were not beat, half dead, or thin. The fish were healthy looking and eye catching.

Terrible experience...will never go here again. I went with my sister in law today to pick out a…read morekoi for her pond. She asked the owner to pull a couple of small koi (the smallest he had at $30 each) so she could look at them by themselves. He pulled two fish and put them in a bucket. She then asked if she could see one other fish and he then got extremely rude. He told her if he had to pull another fish that the price would go up to $40. Then she told him she didn't want the white fish (he had pulled a white and a yellow) but he then threw both fish back in the tank not allowing her to consider the yellow. He then refused to pull another fish saying she already took up too much of his time (it was about 15 minutes total at this point). When she said $40 was too expensive he went on to insult her by asking if she was from a "poor" part of town. I have never in my life witnessed a business owner being so rude to a customer. I know customers can be picky but this is a fish that will be around for the next 30 years so she wanted to look at a few up close. There was another customer in the store and he walked out after hearing the owner yelling at my sister in law who was practically in tears. I had some plants I was going to purchase but I put them back. So he lost 3 customers in less than 30 minutes. I wish I would have videotaped the event but I didn't. My jaw just dropped because I've never seen anything like this before. I would not suggest shopping here. He may have a monopoly on the market in this area but please look elsewhere. He is not a kind human being. Sad people have to be this way. Kindness and patience is a virtue that is lost for this particular owner. Maybe he was having a bad day but as an business owner you should be kind to your customers. Saw another review from 5 days ago and that customer seemed to have a similar experience. I was planning to be a lifelong customer and recommend this place but not after what I witnessed today.