Cindy stood in my home and warned me of the health hazards associated with tile and thin set…read moreremoVal without dust mitigation efforts. She then sent her husband into my home to remove 180 sq ft of that tile without even the smallest effort to contain the dust. They did not hang a single sheet of plastic to close off the work area. My children had to leave town to stay with family while the house is decontaminated. Cindy dI'd not even offer an apology or explanation. Her response was "That's weird."

We had a tub enclosure removed and a walk in shower installed. El Matador Tile did the project and…read moredid a wonderful job. The tile is beautiful. Cindy and Lidier were great to make suggestions and kept me informed during the whole process. Cindy went out of her way to help in the design. Lidier always made sure I was pleased throughout the day. A great company! I would and have recommended this company to friends.

Our realtor referred us to Dennie at Gainesville CarpetsPlus to install LVP in a recent condo…read morepurchase. Although Dennie wasn't available for our project dates, he sent us over to Ed to oversee everything. I was nervous, as I wanted everything to come out perfect and beautiful, but Ed was so courteous and professional that he put me at ease. He did a great job helping me to make a good flooring brand & color decision, and he put his best installer, Glenn, on our project, which turned out to be the highlight of our experience. Glenn did meticulously beautiful work and we were so happy with him. My husband says that sometimes you don't really know how reliable a company is until you see how they handle issues or mishaps. Well, a big issue came up near the end of our project, but they handled it with grace. In the end, we were charged fairly and left with absolutely beautiful flooring that completely transformed the look and feel of this home. I would happily refer both Ed and Glenn, and I would choose them without hesitation for any future projects. These guys are professional and good at their craft, but also really good people.

We used Gainesville CarpetsPlus Colortile and they did a great job. They started on time and…read morefinished ahead of time. Our salesperson was Ed Varnedoe and the installer was Glenn. Glenn comes well prepared and furnishes the best music. I'm going to miss your tunes Glenn.

It really all unraveled when the first contractor arrived to my house. The demolition guy…read more(ex-husband of employee) damaged a couple walls and my porch. After install, I immediately noticed a squeaky/crunchy noise when walking on my new LVP. After a round of finger pointing, an independent flooring inspector came out and identified that the manufacturer was not at fault, but it was in fact the installer. This process took months and the end result was that there was negligence during prep/installation so back over to the ladies for action. Original purchase and install occurred in July and its now September and just this week the floors were redone, but still experiencing the same noise -- just not to the same degree. I was told to wait for it to settle.. So we will see! I can't help but laugh at this point that I originally paid $700 for quarter-rounds during installation because "they would be damaged" but during the second round of install they did not replace the quarter-rounds and here I am repainting them (yes, full reno back in July). There is no doubt that the ladies are fantastic saleswomen and very helpful with recommending flooring options. Furthermore, they stand behind correcting deficiencies. However, for the amount of money I paid -- I expect quality craftsmanship throughout the entire process.

Carpet One on 23rd Ave in Gainesville charged the balance due on my credit card before the job was…read morecompleted. This was after the office person agreed that I would only pay when the job was finished. When I told them to reverse the charge or I would dispute it with my credit card, they threatened to place a lien on my property. The job was not completed when promised due to the installers getting drunk the night before and then not showing up the following day. Carpet One dishonest and fraudulent business practices should trigger consumer caution.

I just had my grout cleaned and sealed by The Groutsmith. The project was done by Steven and Luis,…read morewith help from Jeff. They did a fantastic job. My tile floor looks like it did on the day we moved in (four years ago). The workers were on time, very professional, and very detailed. The price was very fair. They also moved furniture as needed. I strongly recommend The Groutsmith for this service. (352) 396-7813.

Great job, my floor looks like new! Very professional, arrived on time, Not sure about the value?…read moreSaw their rating on Yelp and went with it!

I am so happy someone recommended this store to me after having a bad experience with another…read morecompany. I was welcomed by Shane Kasten who helped me and my husband select the tiles for my master shower. We were able to bring home samples and after selecting the tiles that we liked, he did recommend Robert a tile installer. Robert was amazing and did an outstanding job. My new shower looks amazing, and we saved so much money by going to Bowen tile Store. Thank you, Shane and Robert. Madelyn and Ted Kidd

After my tile guy bailed on me, Charles Bowen stepped in with his crew and tiled the floor of my…read moreentire house and a bathroom shower remodel. Their job would have been easier if I had purchased the floor tile from them in the first place and had their guidance on a couple of issues. I did get the shower tile from Bowen Tile and Charles was very helpful in making the choices I needed to make. All in all, they accomplished a very large project for me and it looks wonderful. I am very pleased, and I couldn't have asked for nicer people to deal with from start to finish.