These women running RentNoho are ABSOLUTELY NOT professional. DO NOT THINK I WAS THE EXCEPTION-- DO NOT GIVE THEM YOUR MONEY. They sent sloppy, unresearched emails. They miscalculated my prorate and tried to charge me $40 more, writing rude comments in the margins. They forced me to change my move in date earlier (so I had to owe more money for rent that month, even though I wasn't going to live there until the end of the month) or risk losing the apartment-- after I had already paid the hefty realtors fee on the place- which I couldn't get back. At least eight emails that they wrote had incorrect information like : who my checks were payable to and the wrong rental. RentNoHo charges 60% of the first month's rent for the honor of the worst service you've probably ever witnessed. If you're not as desperate to find a place, please do not give them your hard-earned money. THEY ARE AN IRRESPONSIBLE, SLOPPY BUSINESS AND DESERVE TO BE SHUT DOWN. I have never written a YELP review before but was so discouraged after being swindled, manipulated, and mishandled that I decided to write a review to empower others with information. read more

Although commendable for staying clear of bad listings, like undergraduate dumps, mildewy creakers, and other manifestations of untenable housing, Rentnoho has a thing or two to learn about making amends for their mistakes. We drove up from PA for two days in March '09, saw about 16 houses, and settled on one of Rentnoho's listings. The realtor gave us the application, confidently told us we were the first interested party and, pending approval, would be contacted within a few days. "The address?" we asked her as she was about to drive away. "9B Main St in Hatfield," she answered. It was not 9B. It was 9A. We drove back to PA and called them four days later after erroneously waiting an extra day for them to call. "Hi, sorry we've been busy. Yes, you got the back apartment." The back apartment? Yes, the back apartment. They rented us the wrong apartment, a dungeon of a place only $100 cheaper, and the right apartment had been rented that morning. Terrific. "You have to understand, this hurts me too," the owner told me. (I'm paraphrasing) "Now I've lost money on both the listings." The owner had called that morning to pull the front apartment listing, because a friend/relative had inclined to rent it from under our feet. This was apparently the owner's strategy for consoling me. The owner would have liked to blame the mistake solely on the realtor who showed us the listing. But the ball was dropped again at Rentnoho's register, where the check we'd written them for 60% of the rent clearly did not correspond to Apartment 9B. They'd either neglected the inconsistency, or hoped to pocket the $60 difference in the amount. It is lamentable that Rentnoho seems to have the rental market cornered in this town. One indication of this is that we had no choice but to continue working with them, when we returned to town in mid-April. Their conduct might be the consequence of this easy monopoly, in which mistakes can be made without then making amends. Before turning to Rentnoho, I would recommend that all comers first scour craigslist, check out the very resourceful www.umoch.org set up by the local universities, and drive around a bit, pre-dot-com style, and look for the lawn signs. Against all odds, we found our new place that way. read more

Are you serious!? I'll start with this. This is my first review. The service here was soooo bad it inspired me to sign up with yelp. Also I'm happy to pay a broker fee. In fact I'm from NYC where you pay up to one and a half months just for the broker fee. I actually still do a little real estate in NYC myself, so I know the business. I am a very busy hard working man and I'm looking for help finding a home to rent. Not a bad knockoff of craigslist that I have to pay hundreds of dollars for. If there is one thing that RentNoho could do to improve their service it would be to PROVIDE ANY SERVICE AT ALL!!! I'm holding $1000 EXTRA DOLLARS TO PAY YOU ON TOP OF FIRST LAST AND DEPOSIT! All you have to do is TAKE IT. I'm willing to pay a broker fee if anyone was going to put a little effort into it. I called and asked about an advertised place. It was rented. I gave an outline of what I was looking for, 3 or more bedroom single family and asked if there was anything else available. The woman responded "probably, just look on the website and call back"... But I just told you what I'm looking for and you don't have a clue to your own inventory!? If you are renting your house craigslist will provide the same service to your potential renters for FREE!!! Then I asked them if they would take my info and keep me posted if something else becomes available. The response was "just keep checking the website. there are new listings weekly"... Seriously!!! I'm more than happy to pay for service if a service is provided... Shape up RentNoho with all the people moving to the area from metropolitan cities who are used to having aggressive real estate agents it will be easy to steal your business away from you. Thinking of getting back in the game myself after seeing how bad this rental business is. Use a different real estate office. RentNoho is a Joke. TO ALL PROPERTY OWNERS USING RENTNOHO: GO SOMEWHERE ELSE! OR CALL THEM UP TO DO YOUR OWN INVESTIGATION! PRETEND TO BE LOOKING FOR A RENTAL AND EXPIERIENCE THE AWFUL SERVICE YOURSELF! YOU ARE PROBABLY MISSING OUT ON YOUR BEST RENTERS BECAUSE WE EXPECT A HIGHER QUALITY OF SERVICE! read more

These folks were super helpful at getting me a great tenant for my house. As a home owner looking to rent out a place, I would recommend them. read more

I have had nothing but horrible experiences with Rent Noho. All the agents that have shown apartments to me (2-3 times) were not informative at all and knew little about the properties. I knew more from reading the listing. Not to mention, the fees are ridiculous - which I may not mind paying if the customer service was up to par. I would suggest avoiding using rent noho is possible. Unfortunately, so many properties in Northampton go through this agency, making it hard to find rentals and properties elsewhere. Load of crap if you ask me. This business should invest more in their agents so they can do their job correctly. read more

Incredibly slow process, absolutely not worth the realtor's fee.

Poor service. Delayed response time (weeks at a time) show they don't care about placing tenants. A response to a requested time/date to see an apartment was often: "Not available to show then. Sorry!" I'm not sure how they get apartments and homes filled with that kind of response. read more

Terrible. Found a great apartment, staff was unorganized & uninformed. When I told my landlord I was moving staff was pushy about showing my apartment, they had requested good time slots to show and then totally disregarded them. Craigslist is better and you don't need to write out a check for half a months rent to someone who did nothing for you. Stay away! I would give zero stars if it were possible read more

Their service was so bad, they actually agreed to return my fees. Then they didn't. Won't answer calls or emails, either. The reply below is a "bit" dishonest. You couldn't find a house owner that would accept a year's rent in cash up front? How is that possible? Doesn't take much "hard work" to find someone to accept that deal, especially when I found the houses, Then I waited weeks for you all to call my employer and verify things. I lost some very valuable time waiting for you. I see that my experience is pretty consistent with other posts on this page. I still had to move to the area, but had to do it without help finding a place. The good news is that I saved over $1000 in fees that I didn't have to pay you. And I was told by email...IN WRITING... that the processing fee would be returned. If I get another ugly email from you, I am going to post it here. Hate to be like this, but you just openly called me a liar, insulted me, and divulged personal information. read more

As a long time Northampton landlord with 25 apartments, I have used RentNoho to list my available units for several years. I find the people at RentNoho to be smart, organized, helpful and ethical. When someone calls them to see an apartment first they are screened to see what their needs are, and then they will be shown many units besides mine. This is actually positive because if they decide to rent one of mine I know they have seen many available apartments and have made what for them is the best choice. Yes there is a fee involved, but that's the nature of the Northampton rental market which is very busy with high turnover and a high demand for housing. read more

They helped me so much! My husband and I were moving from Ohio and could not afford to fly-out to look at places and this is the ONLY rental agency in the area that would accommodate our restrictions. To be perfectly clear, this is the only rental agency that even bothered to communicate with us, three other rentals agencies in Northampton didn't even have the courtesy to return my emails/voicemails. RentNoho helped us find a house and agreed to going forward with the process sight-unseen. They even convinced the landlord to wave a pet meeting so we could bring our two dogs. A local friend, who acted as our informant, said the house was well-kept and updated - true to the ad. Full disclosure, we didn't end up renting the apartment because we found a family friend who was renting out their place instead. However we were ready to fully commit to the house RentNoho listed. When I let them know, they responded the next day saying they would either shred or void/return my fee since the process wasn't finalized. It was easy to start the process and it was easy to end the process. I agree with several things other reviews have said: they don't answer voicemails/emails immediately they do take 24-48 hrs to respond. They are also slightly unorganized, for example they asked my landlord from 4 years ago for a reference but not my current landlord even though I've lived at my most recent residence for four years. When my current landlord volunteered to send my payment records, she received an email back asking where my reference was: remember, she was never asked! They also don't read email threads but respond to one email at a time. So I got an email that said something like "I addressed this earlier in the day." Yes you did, I read that email at 4:29 and the email where you answered my question was sent at 4:17 - so technically you did answer it earlier in the day. It seems they just need a more organized office manager or additional staff to keep everything working more smoothly. Patience is necessary, however, I strongly believe it is worth it in the end. All in all I was happy with their help and really appreciate the efforts they took to accommodate us! read more

My roommates and I looked at a property for rent that was said to be animal friendly and we informed RentNOHO that we have 3 pets. We applied and were denied citing the reason that multiple pets would not be accepted by the landlord. Why weren't we told this before we applied and paid $35 per application when we were very honest about the fact that we do have 3 pets? Very disappointing. Since I'm not mature, I thought I'd share an email sent to me from them after I posted this; Hello, Your check has been mailed back and your YELP has been noted. The opportunity to discuss your rant regarding the decision of the owner would have been more mature. Hope you find housing and things work out. Sincerely, Sharon ​ I will happily work on my maturity when they work on better informing their realtors or teach their realtors communication since we did try to look at another property after my 'rant' and the realtor left before we arrived because she was 'pressed for time' and did not inform us she had left until after we emailed to find out if she was coming 30 minutes later. Given the opportunity to work with them again, I would not. read more

My personal experience with Rentnoho has been great. My boyfriend and I relocated from Chicago and needed the security of dealing with a reputable rental company, as we were renting sight unseen. I was definitely very wary to proceed with them after seeing the reviews and kept my options open by working with another rental company in the area at the same time. However, it was the ladies at Rentnoho who actively worked with me to find a place that met our needs (I have a dog and a cat and this was not an issue at all). When I first called I spoke with MaryAnne and then later primarily with Renee (both were very pleasant). I will agree that it is difficult to get in touch with someone right away but they were all very good about getting back to me within a couple of hours. Following them receiving our applications we then dealt with Sharon over email who was very quick to respond to any questions we had and also to let us know what more was required of us to ensure a speedy response from the landlord. I believe that the whole process took about a week for us due to reference delays on our part and Sharon was extremely helpful and patient the entire time. Thank you again ladies for all your help making a very stressful cross-country move a little easier for us! read more

Renee was extremely helpful with helping me find a mold-free apartment after I developed mold sensitivity. She and her agents took me to many, many listings and were patient with me letting me check them out. They were very accommodating and great about getting me in sooner if they had cancellations. Even after I put an apartment under contract and then realized it had some mold issues, they were great about letting me check out another place the next day. RentNoho also has more selection than some of the other agencies in town. All in all they were extremely helpful and accommodating and I recommend working with them! You might need to be patient though because it's a smaller city, they have fewer agents, and there aren't always that many places available -- this isn't Boston. read more

Rent Noho is not cheap but what they do cost them a lot to do it as well as they do. They find the premium apartment, house, and condo rentals in and around Northampton, MA. and deal with lots of the paperwork associated with the legalities of renting. Many of the landlords that care for their property use them because they screen tenants so that respectable, resposible, and financial equipped renters sign the lease. You get to live in a nice complex. Don't misunderstand what they do - they are a 'go between' between property owners and renters. They do not manage properties. They find you a place to live and have access to get you into the better places. Yes you pay. But they need a salary and trust me they do not drive around in Jaguars on your dollar. read more

I moved to Northampton from the North Shore a few years back, and was really unfamiliar with the area. The staff at RentNoho helped me find the best apartments to fit my needs - they have a lot of knowledge of the area, and were able to give me helpful insight. I have now rented 3 times through Rent Noho - they make it as easy and pleasant as possible to view and select just the right apartment. I always feel I can be honest about what I like and don't like, and they listen - have just again found a perfect place to put down roots, and I am very thankful for their help.! read more

My husband and I were faced with a very difficult family situation that forced us to have to find housing as quickly as possible. I saw a sign for RentNoHo and I signed up for their user friendly website. I found a property that I wanted to look at and I sent an email and received a call within one business day to set up a showing. We met with one of the RentNoHo.com associates at a single family home in the Valley but we were not really impressed with the property. There was a discrepancy on the time for our first meeting but the associate was quick to apologize. After the first initial meeting everything was wonderful. They do have limited office hours but there is a convenient drop slot and the office is open for appointments. I had no trouble arranging to drop off paperwork when it was convenient with my work schedule. The associates were always quick to return my voice mail messages and emails within one business day. We saw an apartment we liked on the website and our agent was able to meet us at the property on a Saturday which I thought was excellent customer service because we both work full time. The tenants were in the process of moving out when we saw the apartment but this was explained before we walked in for the showing. So there were no surprises when we walked in. Boxes and dust... We were interested as soon as we saw the property. All we had to do was fill out an EASY application and pay a $25 fee (each adult) for a credit check. Along with a commission check that was only payable if accepted as tenants. My husband and I are on a credit monitoring system so I was alerted as soon as they ran our credit. We received a phone call in 3 days to let us know we were approved. They were happy to answer any questions or contact the landlord if there were unsure. I dropped off the signed lease package which was very impressive and organized (which I appreciate) and I was told they would mail me the keys so I would not have to find time to get back over to their office. I read the other comments posted and I feel bad that others had such a poor experience, our was wonderful!! I don't have anything bad to say and I would recommend RentNoHo to friends. I look at RentNoHo as the ones who bridge the relationship between landlord and tenant. RentNoHo is not the landlord and should not be held responsible for broken items or apartments that have not been cleaned prior to a showing or move in date. We have been back to the apartment since the showing and it is VERY clean. Thank you RentNoHo for making this such an easy process. Thank you for help in getting a new place to call HOME!!! Renee, Maryann and Sharon you are a wonderful group!! :) read more

I was told by other people to not use Rent Noho but I tried anyway and should have listened. Delayed responses, places rented , not cleaned , places were dumpy . not a good experience! read more

I've been trying to work with Rentnoho about being added to one of their properties as a lease extension. They are terrible at returning phone calls and are extremely non-communicative, even after my future landlord stepped in. I understand I'm not a high priority as they won't be making extra money from me other than the application and brokerage fees, but this level of unprofessionalism is astounding. read more

If I could give rentnoho.com a negative star review, I most certainly would. I am not one to make a stink over most situations. I believe it takes a special sort of experience to leave a negative review on yelp for a business. Particularly a business in a small town that, despite logic or common sense, seems to have a monopoly on the housing market here. Where to begin? To be as brief as I can it started when I was still living out of state and needed to secure housing from afar before moving back to the Valley. Craigslist is hard to use when you can't actually see the place, so I thought my best bet was to go with an agency that could act on my behalf. Right off the bat rentnoho.com was literally incapable of providing me with even the most basic customer service. I emaied several times with budget, dwelling needs, location and move in dates. It seemed that no one was interested in A. getting back to me in a timely manner (at least several days) or B. referring me to any properties that met my needs; I was told to check the site for listings, but if you've been on their site you know it's terrible and unclear. After being ignored and treated like I was not important, I sent an email basically calling them out for terrible service and asking them to explain to me what it is they actually DO for prospective renters. Well, that got their attention, within 24 hours Renee not only responded to me, but actually called me to ASSURE me that they provide superior service and are more than willing to help me. The following few days I was bombarded with rental referrals that met my criteria and a pleasant, albeit forced, demeanor. It wasn't long before I was relegated back to the area of being ignored. We finally found a place which we knew would not be our ideal place, but that allowed us to rent month-to-month and let us have a dog. A landing pad apartment, if you will. The only real requirement was that it was up to code and clean. Sharon assured us it would be in "move in condition". When we got there, it was nothing short of a nightmare. There was feces left from the previous tenant sitting in the toilet (which had been there for 2 weeks since we took that long to drive up here), cat litter and hair everywhere, cobwebs all over the apartment, food still splashed on the CEILING OF THE KITCHEN, no smoke alarms or carbon monoxide detectors, bugs everywhere, pieces of drywall missing with the slats showing. Over all it was dirty and disgusting. There was also what smelled like a gas leak from the oven that is at least 30 years, maybe more, old. I should also note, that rentnoho.com listed an apartment that was illegal to rent by Massachusetts Health Code. Most notably that there is only 1 mode of egress and that door sticks. Several times we have actually been stuck in the apartment for long enough that in an actually emergency we surely would have perished, but I digress. Here's where it got really terrible to work with rentnoho.com, we immediately called the gas company, then our landlord, then rentnoho.com. The only people that answered was the gas company, they came, they inspected and all was fine with that. Rentnoho.com never answers the phone, ever, so no shock there. Our landlord was out of town and not reachable so we left a message with her husband to call us immediately. We ended up staying in a hotel (that we paid for) that night because we could not live in this disgusting apartment. Rentnoho.com finally reached me by email saying "I am sorry to hear about the condition of the apartment. RentNoho.com's responsibilities do not include preparing an apartment for lease start date. I am recommending you contact your Lessor immediately." Long story short, rentnoho.com never made this situation right. We asked them to find us a new apartment, but they were not willing to unless we "started the process over" which meant we had to pay ANOTHER broker fee which is, outrageously, 60% of the first months rent and that's collected IMMEDIATELY upon acceptance of an application for an apartment from a landlord, NOT after you actually sign the lease. I ping-ponged emails back and forth between Sharon at Rentnoho.com in which she kept evading responsibility and "impressing upon" me that she, nor rentnoho.com is liable. After I got tired of this run around I requested a phone call from her. She said she would call me after 3pm that day to discuss. That was July 12th, I am still waiting for that call. Do not give these people your business in any form. They are deceitful, unethical and corrupt. They represent slumlords and turn huge profit on people who cannot afford to be exploited for money. They need to be shut down until they can run a business ethically and with a shred of human decency. It's likely only a matter of tim read more

What a racket. The "agents" are impossible to get in touch with and don't know anything more about the property than what is listed on the website. Being in touch with the actual property renter is so much easier. I hope more people with properties to rent will use craigslist. read more

Wow. This is a very unpleasant realtor to work with. They found me wonderful tenants but did not explain some very basic lease items to them, resulting in my needing to change the kind of lease they have and meaning they will need to leave before the original lease term is up. Generally they don't return calls, and one person who did was really snippy and unprofessional. Eek! Methinks not is right!!!!!! read more

Based on my own experience with this company, I would not recommend using RentNoho to find an apartment for several reasons. Last year, when searching for affordable apartments in the Northampton / Easthampton area, I noticed that almost every ad posted over several search sites listed RentNoho as contact. This raised an initial red flag for me because it seemed as though if you wanted to find a place to live in this area of the 413, you'd have no choice but to go through RentNoho. I was concerned immediately because whenever a market is cornered or predominated by a company (much like Comcast or Charter in the cable services industry), the company ends up charging more because there are no other options for competition to level rates. Still, since I had no other option and I needed to find a place to live in that area, I proceeded to contact RentNoho for their services to view one particular apartment in Easthampton. After deciding with my roommates that this apartment would suit our needs, the manager (?) of the RentNoho informed us that there would be a brokerage fee. This is typical of rental services, and since there was no other option for finding an apartment in the Hamp/Easthamp area, I expected to pay this fee. However, another fee for approximately $160.00 was also charged to us before we could agree to tenancy at the apartment we chose. This fee was not disclosed to us during our in-person meeting / viewing the apartment, but rather was charged without explanation. Fortunately, I work in the legal industry and I am education in the law. I am aware that the M.G.L. relative to housing that states that any fee charged by a rental agency / broker must be presented in full disclosure, stating explicitly what service and for what reason an individual is being charged. I spoke up. I knew that this fee was excessive and not reasonable because it was not disclosed to us and there was no accompanying explanation as to the reason for the charge. RentNoho quickly apologized (presumably knowing that I am educated in the law) and removed the charge. They admitted that it was an oversight, a "typo." I'm not sure how an arbitrary $160.00 charge could be a typo. Again, with no other option, we decided to rent an apartment through RentNoho. Thankfully, we had no issues with our landlord. However, a year later, when we gave notice to our landlord that we were moving, again came RentNoho. On the day of giving notice, RentNoho sent us an email stating that our apartment must be made available for viewing to prospective tenants. Again, this is expected, as it is the only way that our landlord would be able to rent the place to the next tenant. However, the law states that landlords or hired rental agencies can show an apartment to prospective tenants while the current tenants still reside on the premises IF the current tenants are given "reasonable notice" of the showing. Throughout the last month at the apartment, RentNoho sent us several emails a week, often times with less than a day's notice, that they would be showing the apartment to prospective tenants. It came to be that people were coming to view our apartment 6-7 times a week for that entire month. Throughout the month, several different RentNoho agents provided us "notice" through email (often only one line, not friendly, stating that "there will be a showing on Tues at 2pm") and often with less than reasonable notice. I wrote to the agents kindly invoking and reserving our legal right to be given reasonable notice for any showings of the apartment. I received no response to this reasonable, professional request. Again, we received another email within 25 hours of a showing, just over 24 hours. The law does not state what is considered "reasonable", but the difference between less than 24 hours and less than 25 hours hardly makes the notice reasonable. In addition, it is not reasonable to have an apartment viewed 6-7 times a week. There were a number of times when we had to leave the premises and be somewhere else because strangers had to walk through our apartment. This was a terrible inconvenience for the entire month. RentNoho did not make this transition easy at all - and given the experience I had with them during the search process the year before, I wasn't surprised. Their actions were grossly unprofessional and unreasonable. It is for the above-stated reasons (and others unstated) that I do not recommend using RentNoho to search or find an apartment. If it is possible to avoid this agency, do so. It will save you a lot of inconvenience, misrepresentation, and stress. read more

Overall, a great experience. Everyone at RentNoho was very helpful and friendly, and they responded to my emails and phone calls right away. They were able to get me a very nice apartment and made the whole process very easy. Jennifer was organized and very professional throughout the whole process. I would recommend this company to anyone looking for an apartment without hesitation. read more

This was one of the worst rental experiences of my entire life. Last summer my husband and I tried to move into a larger apartment and were given the smack-down by rent-noho. Well, it wasn't exactly a smack-down, more like a run around the chicken coop, or something like that. What happened was this: the "good" people of rent-noho promised us an apartment, and so, logically, we proceeded to find a renter for our own (the one we were leaving). Then, at the last minute, after dozens of phone calls, rent-noho said our credit was bad (not true! and something they could have checked in twenty minutes and not twenty days!). We were nearly made homeless because of these people. They are terrible, terrible, terrible. Ignore the glossy website. Do not do business with them. read more

Wow!! Must be all the whiners that did not get approved for an apartment through this company. Despite what some may think, this company works very hard...do you know how many people they help? Hundreds per year. They can only go as fast as they can. They wait on people too!! Sick of seeing bad reviews for this company....they help so many people. About the Agency fee....they are doing their job and any agency out there charges a fee....best to use this agency to find rentals in NOHO as they have the most selection! read more

I'm not sure why my review for RentNoho is not appearing on this list of reviews. My original review was submitted on 4/26/2014. It was a five star review for this service, and I would like to reiterate that I have had three excellent experiences with RentNoho. I am a landlady, and I will definitely go back to Ms. Heston when I need to find another good, solid, respectful tenant. read more

If I could give this company a 0 or -15 I would because that is how bad this Company is..Customer Service is the absolute worse that you could get....never return calls even if you leave a message every day...once you finally get something set up they do not show up for the showing and when you call you get some lame excuse about no one told them or did not know they had a showing! Really. Every single apartment in the Northampton and Easthampton area was filthy..one smelled so bad I had to leave..tenant was still in the apartment, dirty dishes in the sink, bathroom stunk, floors were filthy...just could not believe this apartment. Saw another one in Easthampton...agent was pushing us to take the apartment but we would move in the day after the present tenants would move out and we would be responsible to cleaning up after the previous tenants who had crap all over that we knew they were not taking so we would have to clean and get rid of garbage before we could move into the apartment...walls needed to be painted and floors needed to be washed. My husband and I just could not believe what we were seeing for apartments. Found a nice apartment that included heat, wood floors and Landlord was just finishing up painting the rooms...extremely clean with a garage for our car thru an ad in the paper. We took this apartment and were not disappointed. Found an apartment 3 years later in Center of Florence near the bike path...also very clean..heat also included in the rent..off street parking great location and landlord is awesome. Will never use NoHo ever again - they are a rip off. House next to us used NoHo...took 6 months to rent the space and then the couple moved out after a year...landlord was a real jerk and had his friend move in. House on the other side of us presently is using NoHo...sign up for a month have not seen anyone look at this place but parking is limited and no yard for tenants...landlord is nice and tenants stay for quite a while because of the landlord but shocked that this landlord is using NoHo to rent his property....feel bad for him! So look at all the reviews and believe the bad reviews over the good because then you will understand how bad this place is to use to find a place to rent. Oh and I did not have to pay a fee for the two great places that I found so I saved myself a chuck of change! read more

RentNoho has rented homes for my company for many years. They are professional and do their best to match the tenant with the perfect home for their needs. I am very pleased with the results I get using RentNoho. read more

I rented an apartment through RentNoho for one year, and was out of their as soon as possible. The landlord also happened to work as a broker for RentNoho. She was incredibly rude and unprofessional. Beginning in the first month of our renting, we informed this landlord of squirrels in the walls. We then continued emailing her monthly until the end of our lease, and this was NEVER taken care of. In replies to emails, she was often very rude, and put off a vibe that we were not at all important. She would often make snide remarks in emails as if we were constantly bothering her about things (which we did not do). To her, we were just a source of income, not people who were trying to make a home. When we had applied for another apartment, the landlord IMMEDIATELY listed our apartment without our permission (this was the only apartment we applied for, and we were not going to move if we didn't get it), and she then took DAYS to respond to the referral inquiry from the new landlord, proving that this women didn't care one bit about us. It then took nearly a month to get our security deposit back. read more

I just used Rent Noho to find a fantastic apartment in the heart of Northampton, and I couldn't be happier with my decision to rent through this agency! Not only do they have some of the best apartment listing that I've ever seen (in terms of pricing, quality, and location), but the staff are exceptionally helpful, friendly, and very prompt in responding to inquiries and applications! I was able to set up a viewing of the apartment with Renee at a time which was convenient for me, and I turned in my application a day after seeing the apartment, which the Rent Noho staff started working on immediately! Sharon's email communication with me throughout the application process was outstanding, and she continued to keep me updated on which of my references had contacted her back, and who she was still waiting on for information. I know that some people have a guttural reaction to a brokerage fee, and as a student, I generally understand that sentiment. However, I feel that Rent Noho really works hard to find the best for their clients, and to make the moving process feel seamless, and I consider them to be worth every penny! read more