This is a bit late this happened in 2025, but I needed time to assess what was going on with the…read morecars. This is more detail for my Dec 22nd, 2025 review. I have 2 cars both were being serviced at Leon's and for regular service I liked them, good customer experience up front. However, I took my 95 Toyota Land Cruiser in with 2 issues a suspected fuel leak (we could smell fuel in the garage when you opened the door) and it was running rough, more so when it was cold. Leon's looked at these problems and said they could not find either one. About the same time I took my 2001 Subaru Outback to them about an overheating problem and the guy from the shop came back with a big list of repairs to fix the problem even though I told him this car was a car I was not going to pay lots of money to repair. So with no solution for either car I looked for and found a shop in Arcata. The Land Cruiser went in first. On the first day he dropped the fuel tank and found that the line to the emergency break had worn a hole in the top of the fuel tank and it was leaking. He fixed it and looked for the other problem, it took him a bit longer but not much and he found the number 5 spark plug cable was periodically arcing to the exhaust pipes. So here is the significance of that, Leon's let me drive the car out of there shop with an active fuel leek and an active ignition source should the fuel get close to it. I was not pleased. Then I took the Subaru to the same shop in Arcata and in less than a day he said he found the connector to one of the fans that go on when the radiator gets too hot was not securely connected. Infer what you want from this but one thing is for sure Leon's should have caught the loose connector. Both cars now seem to be running just fine. So why did I not rate them a 1? Well initially I rated them much higher. When I came here for oil changes and tuneups the customer service at the front desk was great and this is where most auto repair shops drop the ball. I assumed that the work in the back followed the same pattern, but this turned out to be a bad assumption. So they could be good for regular maintenance, but I would not go there for anything tricky.

Worst customer service I have ever received. Left an appointment disrespected and frustrated…read more I like to say good things whenever possible, so first the good: Scheduling appointment was great. I immediately put the appointment into my phone with alerts, but when I showed up, they had me down for the following week. Honestly, I have a reputation for being in the right place, early, like I was that day. Maybe it was my rare mistake, maybe it was theirs, or maybe just a simple miscommunication - fine, moving on - wasn't upset about it, demanding, or anything. The good part was that the owner checked with the foreman who said they could squeeze me in. Very nice, unexpected, and I thanked her. Then things went off the rails. She said no time for an oil change, which I was fine with. However, I said my coolant was a little over-filled and power steering fluid was low. She got snippy with me in a bad way saying she was already squeezing me in. I wasn't demanding anything, and it was a 5 minute job. If she had politely explained that it wouldn't be possible today, I would have accepted it, no problem. I said "sorry, it was just a question." She snatched the paperwork away, grinned at me in a angry way and asked if I wanted to leave. How incredibly over the top and insulting. She added, "because you seem unhappy." I said "you seem unhappy. It was a simple request. Not a demand." She was clearly angry and reiterated that she was doing me a huge favor already (although I think the scheduling issue was on them). Her tone and actions were way, way out of line and totally unacceptable, especially considering how minor the request was. So I calmly said, "This is unfair treatment and unprofessional" and left, which I think was pretty fair. I called to speak to the manager, which I think I have only done once before in my entire life. She answered and passive aggressively said, "sorry, I'm the owner. Leon was my dad." She made no effort to make it right. And she was edgy from the very start too. The whole interaction was so unprofessional, hostile, and I'm shocked by it. Probably the absolute worst business interaction of my entire life. I have never written a negative review before, but this is well-deserved. Do not go to Leon's.

Made an appointment the day before there employee inspected my tires everything was fine made…read moreappointment for the next day dropped my truck off at 330 I gave them my phone number that day and next day when I gave them my truck I sat across street watching you tube they pull my truck up and it sits there I watch them do other peoples tires who just drove up so after no call and waiting for 1 hr 14 min they said they tried to call if they would have checked my appointment the day prior they could have contacted me but to lazy I guess whole place is a joke and scammers said they couldn't change my tires because an issue with my front tires made an appointment didn't do what was promised didn't communicate were lazy didn't communicate.lady behind desk was awesome very nice don't go there a bad service no respect for other peoples time horrible communication just a bad business all together

I brought my car to Gosslin's to have the tires balanced and they also checked the brakes…read moreI made a follow up appointment for brake replacement and repair. First issue was the noise coming from my tires after the balance. They got me back in, took off the tires, drove around and found no issues, although the noise was gone afterwards. Hmmm. Yesterday they did the brake job, then today when I drove the car, it made a loud clunking noise every time I stopped, so I had to return home. Since it's Friday now, they can't get me in until next week . The biggest issue? My plans to go out of town for a special weekend with old friends is cancelled because of their poor workermanship. I do not recommend. This has been a very bad experience.

Within minutes he responded and we were able to schedule time for me to bring my car in. He worked…read morevery efficiently and was able to correct the paint on my rear bumper, too. I also had him wax my car and it looked great. It was $150 for the hand wash, paint correction, and wax. An amazing deal!

We are from out of state and called Premier Shine, they fit us right in for our full detail. Great…read morejob.

Instead of selling us tires we didn't need and keeping our good tires and charging us a disposal…read morefee, the manager was honest with us and now we are lifetime customers as long as we live anywhere close to Tetrault. Here's what happened: The local Ford dealership told us our tires were worn. 7/32 tread depth in the front and 6/32 in the rear. I ordered four new Cooper tires from Tetrault. My wife took our car to have the tires installed while i was at work. The manager comes out and asks my wife if we wanted them to put our old tires in our car to take home when they install the new tires as they hadn't installed them yet. My wife was puzzled so she called me and had me talk to the manager. He explained that our tires were like new and figured we were replacing them because they were Michelin CrossClimate2 Grand Touring All-Season Tires and he thought we wanted summer tires and then rotate them back to the Michelins next winter. I told him what the Ford dealership had told me and he said, no our tires are just like new. I asked if he minded if we didn't buy the new tires even though they had them shipped to the shop just for us and they were a special size. He said no problem. I had them balance and rotate our tires.

On a family vacation with a rental rv and had a flat tire. We were ushered right back and had it…read morefixed in minutes! Friendly, kind service saved the day with young kids!

I was in Eureka on vacation and 300 miles from where I needed to be. My car began acting as if it…read morewere trying to become a blender; the dealership service department was closed for the weekend. I know you are thinking this sounds like a start to a bad joke or a horror movie, but it was not funny to me. I called Wayne and he told me upfront that he did not have the expertise or parts to work on Hybrid vehicles, but if I wanted he would put it on a scope for me and try to find out what the problem might be. I do not know everything that he did or found, but I do know that after about an hour a loose hose turned out to be the issue, it was buried behind so many plastic covers and thingamajigs that I could never have found it. After the repair the shop could have gauged an out of town person with no other options, but the price was so reasonable that I felt I had to give a review and it had to be a five star review. The mechanics were all busy but imminently polite. If you ever need a mechanic for a combustion engine vehicle in Eureka, I highly recommend Wayne's Auto.

Great service! Wayne and Guthrie are top of the line mechanics. Friendly staff . They have done…read moreimpressive work on all of my vehicles .

I was in the middle of a DIY project that involved installing a new water tank and moving the…read moreexisting pump and pressure tank when a tree came down on the existing water tank and made it a bigger project. I got most of the work done, but I wanted it checked by an expert and have them do the final hookup. They were able to schedule the work for two days later, and while their hourly rate is higher than I would have expected, it was worth it to get this project finished.

I called James at 08:30 because I had a pipe burst under my house. We turned the water off to the…read morehouse and James and Travis were here by 12:30 to fix the leak. By 14:00 they had completed the job and given me a great price on it, along with guarantees that they would be back in a flash if there were any more problems. I truly appreciated both the speed of their response as well as the reasonable price. Thank you James and Travis!

We stayed a few nights in Eureka at an airbnb. The second night we washed a load of laundry, but…read moreunfortunately when it was done, the dryer didn't work. So, we looked up a nearby laundromat and ended up at Speedy Duds. When we entered, the owner, Jose, greeted us with a warm welcome. After we told him that we were from out of the area and explained why we were there, he offered to pay for the dryer we had selected. We refused to allow him to lose money on us, but ended up chatting with him about our families until our laundry was literally finished drying. In short, Jose is a dedicated owner with his customers' best interests in mind and we recommend everyone to use Speedy Suds Laundromat.

Love this laundromat! The owners are the sweetest. Their grand-opening weekend was so fun! They…read moreoffered free washes all day along with free coffee, donuts, hot dogs. Extremely clean. They have an app you can pay through and see live progress of the washers/dryers. All the machines worked and the counters are sanitized daily. I highly recommend!

LESLIE is an excellent person to deal with at Indianola storage. Very nice, professional, and super…read moreeasy when it came time for me to give up my unit. Just appreciate being treated with kindness and consideration. And the unit was nice on top of that, just what I needed at the time.

From the owner: Since 1997, Indianola Storage has been serving Eureka and surrounding cities with standard and…read moreclimate-controlled units. As a self-storage facility, we will provide you absolute security of your belongings, providing each unit with optional alarm systems, and surrounding the property with a security gate and cameras. If you're looking for an additional level of protection not offered by our standard storage units, Indianola Storage provides the perfect storage solution. Our climate-controlled storage units provide consistent controlled temperatures to ensure your electronics, antiques, and other valuables remain cool and dry all year long. With gated access seven days a week, call today to rent with Indianola Storage.