Had a reservation at 9:00 a month advance and was given a dirty car with less than half a tank of…read moregas nearly 10:00. Ensure you have proof of how much gas the car has before leaving, Natascha Nowey will try to charge you a fueling fee. Will not be returning back to this location!

The first few time I rented, the lady in the front already had my information in the system,…read morethere's a new lady in the office that's not the other lady that's always there, Hispanic looking, she gave me a very hard time, so I don't think I'll use them again. It was a very sour experience. I hope the other lady comes back

The staff were very helpful in a stressful situation. Needed to drop of a car from Augusta in…read moreSavannah and at the Skidaway Dr. location in Savannah, we were aided by Jamal. He was beyond helpful, extremely courteous and professional. This is the second time I have rented from this location and have had a pleasant experience both times.

Called to reserve a Car they told me it's available than when I got there the Lady told me that…read morethey have no cars available till 5pm .Apparently they have no fffking Clue what they are doing .She is clueless maybe deserves to work at MCD or a Strippp Club ... Don't waste your time...

I have used this branch for years and I have always received great service. Unfortunately, I am not…read moresure if there are new people working but the customer service reps who answer the phones are extremely aggressive and demanding. I have recently experienced this twice on the phone for 2 different rental reservations and saw it first hand while picking up my rental. The people are very argumentative, loud and not friendly at all. The way the people talk to you, you would think I was stealing the vehicle and never returning; which wasn't the situation. Instantly from the moment they contact you it's very hostile and aggressive, when that tone just isn't necessary or a way to handle customers. I think this seriously needs to be addressed. The people working the front desk and outside were great, no issues there at all. I even saw a manager go above and beyond for a customer complaint issue. But the people handling the phones need some customer service training asap! This has definitely altered my opinion of this entire branch.

TL/DR: At this branch, beware of cars that have been smoked in…read more I'll preface this with saying I don't like leaving negative reviews, and I typically give people the benefit of the doubt. However, I don't want other customers to have the same experience I had. The smiling faces and positive customer service must have been a front for the substandard quality of rental cars I would receive from this branch. After waiting an hour to pickup my first rental, the detailer pulled it around with all the windows down. That should have been a sign. Within a day, the overwhelming cleansing scent had dissipated, and the clear smell of smoke became apparent. My eyes started itching and I got a headache while driving. I didn't think much of it, so I called the branch and scheduled a replacement. When picking up the replacement, I got in and immediately smelled smoke again. I asked the employee at the front desk to come smell the car to make sure I wasn't going crazy. She said she didn't smell anything, so I thought maybe it was a smoke smell on me carried over from the last vehicle. Within a day, the smell became so apparent that I was getting headaches again. I decided to call a different branch to swap for yet another car. Luckily the folks at the Little Neck Rd. branch were great to work with. They confirmed how bad my car smelled and put me in a clean, standard rental, which I am pleased with. Overall, I would suggest using caution if you plan to rent from the Enterprise on US-80. It seems that the branch leadership cares more about their metrics and turning cars over than they care about their customers.

We used them a few times and we have loved each experience! The cars are always in great condition…read moreand the staff are accommodating and friendly. We love this place for out of town trips. Ideal really so there is less wear and tear on your own vehicle. Treat their cars right and you won't have a bad experience!

I had a great experience at the Enterprise on Little Neck Rd! I was helped by Chris, Will, and…read moreSteve. They were all great in helping me to have a vehicle and facilitate going through insurance when my car was totaled. They made this experience less stressful for me. I am very appreciate to everyone at this location for their help!

Chatham Parkway Toyota is my trusted dealership and service partner when buying and maintaining a…read morevehicle over the past years. I highly recommend reaching out to "T.Will" Tavaris Williams when looking for a new or pre-owned vehicle. He takes the hassle out of buying a car and makes the process quick and easy! Their service department is easy to work with regarding regular maintenance, routine service or tire needs.

Possibly the worst Toyota dealership in the country, my experience with them has led me to not…read morerecommend Toyotas to any friends or relatives. Shady dealership and practices and will do anything to bypass warranty or Toyota care coverage. Avoid them and Stokes Toyota like the plague. We waited 3 hours today for an AC issue that afterwards was still not functioning after confirming it was fixed. Upon letting them know they stated their AC repairman Vidal already left for the day and that we now need to request another day off for maintenance that should be covered. Awful, awful service and do not recommend to anyone, save your money and buy a nice used car at someone reputable because this has been only a screw job.

The worst customer service on the planet - I almost felt like I was being pranked…read more I had a confirmation but they had no car for me, as well as no reason, apology or excuse. The assistant manager Ally was condescending, rude and dismissive and even lied to me by saying that she'd tried to call me to let me know a car wasn't available. I had no missed calls on my phone. I heard her tell another gentleman the exact same lie shortly after she'd lied to me. When I explained that I had caught an Uber to their location and was willing to accept any vehicle and pay any price, she just told me there was nothing she could do and suggested that I could call other locations. Avoid this location no matter what !

This was the single worst customer experience I've ever had and I'm 53. The immature red head at…read morethe counter was very rude and short. When I mentioned she was being rude she stormed off to the manager and said "I can't deal with him". I find it strange that someone in a professional environment is allowed to do this. I didn't get her name but she was young and had red hair so I'm sure they know who I'm talking about. This can't be the first time she's acted like this. Never again. Now off to the neighborhood Facebook page.

I love these smaller airports with the smaller rental car pick-up. National was excellent…read more As an Emerald member I went right out the side past baggage to the rental garage. Mere steps outside the baggage claim area - and walked to the outside kiosk. A friendly gal helped me while another man gave us some complimentary water bottles for our trip. Within about 5 minutes I had two cars to choose from. Super friendly and easy as pie! The car was backed in and we loaded our bags and were off! 10 stars!

Outstanding service at National Car Rental Savannah Airport. Neia Hills resolved our issue promptly…read moreand professionally. Impeccable customer care.

HORRIBLE!! Would NOT honor price from reservations then gave a hard time about returning it at a…read moredifferent location. Double charged us and tried to say it was over $1100 for a three day rental! The local office refused to assist at all and we had to call the corporate office and they finally admitted they double charged us and they would FAX our bank to say it was erroneous. The fax arrived but thankfully we called the bank because they only put the very basics on the fax and didn't explain anything! We will NEVER use these guys again they advertised the cheapest but the final price was more then twice the reservation price and it would of been cheaper with ANY other company!

Worst rental experience ever! Waited for 10 mins in the line. Decided to use the live agent…read moremachine. Waited another 10 mins. She insisted I had to show my license to one of the hertz people to verify. They refused. She called them and she refused again. I then had to go to the back of the line. Another 20 minute wait. Disgraceful customer experience. I am so annoyed. Will not be using hertz ever again and will be reporting it to my company

Horrible Franchise....Prepaid a rental for an SUV when I picked it up I drove 50 Yards to the…read moreMercedes Dealership adjoining the Avis/Budget parking lot. Found a large screw in the tire after noticing a tire pressure light. Drove immediately back 50 Yards to the Avis/budget office. When I told the about the screw and leaking tire I was told "that could have happened anywhere " . They had no other equivalent vehicles so in said I just wanted to cancel the reservation. He reluctantly agreed. Now Avis refuses to credit the $696.00 pre payment. Rude and crooked management, seedy facility.

They canceled my truck rental 24 hours before pick up after I had arranged for people th miss work…read moreto help and airfare. Had to scramble and found a truck in Jacksonville.

Made a reservation online got there they tell me they don't have any cars. why would it allow me to…read moremake a rental. a gentleman stated he would call me to let me know if he gets something available or if he don't. Wwll I'm still waiting on that call. Went to airport like he told me and no rental car available either. Wasted a whole day traveling n calling enterprise's So disappointed

The staff is incredibly wonderful, efficient and caring; it's a real shame that whatever regional…read morecorporate manager (or however is in charge of supplying office equipment, technology and car options. it's embarrassing how you have handicapped your staff. It's heartless that either the incompetence or the financial selfishness have turned your staff into open targets to verbal abuse, harassment, or worse. 1)There are clearly do not have enough cars. 2)Online bookings and confirmations are true crapshoot 3) the computers or the Internet connection.... my dial up connection was faster than whatever primitive set up you have provided. I recommend any employ currently working at this store immediately find another job. The two individuals I interacted with were phenomenal and they are wasting their potential. Five stars for the staff, but unfortunately, the owners are such a disgrace it would be negative stars.