Incredibly friendly staff and very easy/quick to book and adjust. Highly recommend this service!read more

I found Palmetto Car Service via Savannah Airport's website. I booked them for pick-up at the…read moreairport to our Airbnb in Tybee Island, with an added stop at Publix, and also pick-up from our Airbnb back to the airport on our last day. Brian was super helpful with my booking and even accommodated some adjustments to pick-up timing. Our driver Roberto was fantastic! We added an additional stop at Publix to get some groceries which really helped and I was so glad to find a service that allowed extra stops. Roberto was friendly, gave us some info about the surrounding area, and made sure we were all set for each drop-off before leaving. We had no issues at all and would absolutely book with them again in the future!

USE THEM! While visiting Hilton Head, SC, we flew into Savannah airport and opted not to get a…read morerental car. A friend picked us up upon our arrival, but when it was time to leave, we quickly realized that there are no ubers/lyfts on Hilton Head Island. I quickly started looking around for cab companies, and ultimately chose Airport Transportation Group. I called the day before to reserve a shuttle departing my hotel at 4:30am. They were responsive, sent me email confirmation, and very friendly via phone and email. My transportation arrived 10 minutes early to my hotel, and it was a very smooth drive to the airport. The driver was friendly, punctual, clean, and made an early airport ride very enjoyable. Definitely recommend ATG to anybody visiting HHI.

Service was as advertise. Fair price and on time both going and coming…read more Our driver Mark, was a very nice guy that communicated both legs of our trip. We will use their service again.

DO NOT use these guys! I called for a taxi from Sonesta Resort (HH Island) to Savannah…read moreInternational airport. I was told they could take me and it would cost $155 for the trip. I explained that the Taxi ride from the Airport to the Resort was only $85. The Polite Shuttle employee went on to slander that taxi service saying they must be doing something "under the table". How can this be when the Savanah Airport Information Center also told me the price would be $85. The Polite Shuttle employee wanted me to commit to the ride and pay for it in advance. This obviously wouldn't leave me time to comparison shop. I ended up taking an Uber to the airport and the cost was $81. Talk about trying to take advantage...it is six days later and I'm still disgusted!

Anthony Polite THE ABSOLUTE BEST!!!! No words to describe our drive from airport to Hilton head…read moreand back! Service to and from! I'll be sure to tell carnival to add you to payroll! Love you and wishing you all the best!

I used Savannah Shuttle & Black Car to transport 8 passengers all day in Savannah. Mr. Brandon was…read moreour driver and made our visit from Charleston extra special! He was courteous, professional, on-time, and very friendly. He engaged with our group and even provided us some historical information about Savannah. He is a great ambassador for the company and Savannah overall.

BEWARE!!! This company is not ethical! We used them for roundtrip transportation in October 2024,…read morebut made the reservations in September 2024. They charged us in full for both trips at the time we made the reservation (which is fine). Charges appeared on our credit card, which we paid in full, and we also received two payment confirmation emails from the company. A year later I received two more payment emails for the same amounts from the company. I inquired and was told that an audit showed our card was never charged. I sent them my credit card statement and payment emails. They continued to argue back and forth with me that we were never charged. They kept saying the charges were for the dates in September, but we weren't charged for the October trips. I explained that we only did one trip (to and from the airport) for which I made the reservation in September for our October travel dates and was charged in full at the time of booking in September. I also sent them the booking emails that clearly show the dates of travel. They continued to argue over email, even though I asked multiple times for a manager to call me to discuss. As a last resort, I finally had to go through the process of disputing with my credit card company, which required me to get a new credit card (new number) - such a pain and not necessary if this company had simply listened to me, reviewed the documentation thoroughly and attempted any semblance of customer service. What a complete nightmare. The total roundtrip charges to/from the airport were over $330 so we're not talking a minimal amount. Even if it wasn't a lot of money, it's the principal of attempting to charge the customer again (and under another company name mind you) for the same service that was already paid a year previously. Buyer Beware! I would never recommend this company.

Excellent experience. We need transportation for our family of 6 from Savannah airport to Hilton…read moreHead Island. Booking was easy and they really helped me out when I messed up scheduling the return trip. The SUV was clean and comfortable. Our driver, Paul was fantastic. He texted the night before and met us at baggage claim. He helped with our bags, gave us info about the area, and made great restaurant recommendations. I highly recommend White Sands. If Paul is your driver, tell him we said Hi.

White Sands did a fantastic job and was great to work with. I would highly recommend them and will…read moreuse them again in the future. They were full for the night we needed for the wedding party, but were able to still take great care of us!!

I received an on line quote from K&B for a round trip to the Savannah airport. I made the…read morereservation and then they contacted me that they had made a mistake. The quote was wrong and they nearly doubled the price. I had them cancel my reservation, which they seemed surprised that I would do so. They offered an apology and a 10% discount but I still cancelled. Most businesses would honor their written quote, as it was their mistake. Not a company I will do business with in the future.

Excellent service and attention to detail. Our clients were so pleased with the driver, they…read morerequested another reservation. Our preferred company for ground transportation in Savannah. Arlie and her team are Top Tier!

We used Luxury Limousine on our wedding day. The white Chrysler 300 stretch limo was in immaculate…read moreand in sparkling condition. The driver, a man named "Bunny," LOL, was awesome! Very charismatic and great with us all. My father-in-law is on oxygen, and Bunny was amazing with him. Punctual, courteous, attentive! A++++++!!!!!!!

If it was a way not to give him any stars I wouldn't. This limousine service is crap and so is the…read moreowner. I had gotten a limousine rental for my daughter 10th bday. When the limousine arrived it wasn't the limousine that I had originally picked out for my daughter. The limousine was VERY dirty inside and out. The limousine looked like it had been in previously accidents. The kids and my adult cousin said the heater didn't work, the driver couldn't drive properly. It took him an hour to pick up three extra people in the area. Keeping in mind I only had the service for two hours. He was on the phone the ENTIRE time including upon arrival which i witness myself. He sit and hesitated both times "pick up and drop off" to open the door for the girls which had to be address. He didn't know how to work the cd player so that the girls can listen to their music. He ignore my adult cousin several time when she kept trying to give him direction. Again on the phone. I called the owner which is sooo UNPROFESSIONAL kept stating that he didn't remember the conversation that we had about me paying to rent this particular limousine which he and I and My daughter looked in together in the pouring rain. The only limousine that she and I was interested in because of the ceiling colorful lights, drinking glasses and a newer limousine which he stated he had just gotten, not to mention I brought non alcoholic beverages for the kids to drink, but again NO glasses in the wrong limousine. The owner act as if he didn't give a sh*t. I ask if he had a copy of the receipt he then said he is out of town. bull crap! And just kept saying he didn't remember the conversation we had about this particular limousine and that he didnt write it down.. How do you know if you are out of town with no receipt? Such a lier. THE ONLY LIMOUSINE WE LOOKED IN! The one she and I was very well interested in that I payed for. Don't know if he is suffering from dementia or Alzheimer's but he needs to own up and accept his responsibility for his mistake as a man and be honest. It's not about the money it's more so about the poor poor limousine service and my daughter happiness.