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Rent Solutions

1.9 (9 reviews)
Closed • 9:00 am - 5:00 pm

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Property management

Buyer's agent

Listing agent

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QDM Property Management

QDM Property Management

(2 reviews)

Several months after I wrote my first review, II got messages from Josh trying to bully me into…read moreremoving my review. The messages he sent were incredibly low and unprofessional. He obviously doesn't realize that I'm not somebody who's easily intimidated. I believe people need to know the truth. My best advice for anybody who is working with this property management group is to look up Courtney Clendenin as she is the ultimate professional and has been taking good care of my property! Run from this company!

I partnered with QDM last year when they were pretty brand new thinking they would be able to give…read moreowners more attention than the previous property manager I had. When they worked for me as my property manager, I requested a phone call to discuss questions that I had and I waited MONTHS and in the end QDM reps Josh Mariconi and Emily Love NEVER returned my phone call. I don't think they have the attention to detail that someone who made sacrifices to procure investments deserves. There was a minor repair done on my property and because it was under $300 they did not apply any scrutiny to the repair. They didn't even send me a picture or anything so I would be assured that the property isn't looking kitchy. They didn't take a picture of the problem or share a description with the problem with me like my other property management companies do so that we know the complaint is valid. When I changed property management companies to Courtney Clendenin at JJK Realty so I could get proper support it felt as though they were trying to spite me by not immediately returning security cameras and by sending money back to the state instead of paying out my rent timely. In one embarrassing event, Josh Mariconi accidentally texted me a conversation he was having about me behind my back. That was very trust breaking. I don't think they're aware of the laws about security deposits which is frightening. They took my tenant security deposit and made a bunch of deductions to it including management fees, water, inspection permits and then they told my new Property Management company that they sent me the deposit. There are legal reasons for deductions to be made for a security deposit and they don't seem to follow those legal reasons. Finally there were so many mistakes on the invoices that they later tried to correct that it's hard to know if they're being honest or taking you for a ride. It's just confusing. If I could offer the company a few pieces of advice I would definitely say if you have your owners hold a security deposit - don't make illegal deductions from it. Second I would say I waited over 2 months for a phone call and that is not acceptable. Put yourself in your clients shoes. Third, apply scrutiny when work orders come in and be open and candid with the owner as well because it's so trust building. Fourth, make sure you're invoices are clean and your free as much as possible. I'm not new to investing and I am very grateful to the property management companies I have all over the country who show me respect in these ways. I'm enjoying my time with Courtney Clendenin managing my property in Illinois. Check her out: https://soldonjjk.com/meet-our-team-2/courtney-clendenin/

Rent Solutions - propertymgmt - Updated May 2026

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