They bully and talk down to their customers and are so rude. Overcharges for random things…read more Definitely needs to learn how to talk to people if youre going to be in customer service. You dont even get a printout to show what youve paid so far and what you have left to pay like at other reputable business. Definitely wouldnt recommend.

From the owner: Lima's Original Rent-To-Own…read more Shawnee Rentals have been serving the Lima, OH, since 1964. We offer affordable weekly and monthly rates. Don't rent or lease until you compare our prices. We offer: furniture, appliances, televisions, computers, pre-rental special/layaways, and rent-to-own. Call us today for your rental needs!

Upon searching for lodging for our 16 month assignment in Lima, we found 2 complexes that looked…read moresuitable for my expectation (pool, clean, location, pets accommodations, updated living). However, the choice property did not allow more than 1 pet. We have 2 dogs that travel with us so North Lake Village was the only option. The pool was a huge selling point. Once we arrived, it was clear the photos and accommodations were not as shown on the website. This property is very old although we reside in what they consider an "updated townhouse". Within the first few days, I discovered small roaches in the Livingroom area, a leak from the air conditioner and that the ice maker was not functional. I addressed these issues with the office and they did take care of the issues. Once settled, we were going to use the pool, but the pool is and has been closed. I spoke with the property manager and she advised that her hands were tied on getting it open. I called the management company and to date (2 weeks) no one has returned my call to discuss my issues. The office staff attempted to be accommodating but placed blame on the management company and rules set forth by them on the pool situation. I would think this would be notated on the complexes website, but it is not. My recommendation is that if you value the use of a pool in the summer, find somewhere else to live. This complex appears to be full of construction workers and lower income (possibly HUD?). If you are looking for upper scale living, this is not the place for you. The staff is nice and I understand that they can only do what is in their control but the pool situation is ridiculous. The landscaping company interrupts your Saturdays by mowing and blowing grass all over your patio and your furniture. To do it all over again, I would look in a different town to find lodging. I also looked up the ROCO Management on BBB. Clearly, they are not concerned in the least with anything to do with their properties as their rating is 1 star.

Ok I've lived here for a year now and honestly I'd give it a 5/10. I moved here to go to UNOH and…read moreit seemed like a nice area at first, but multiple things have happened now that make me want to leave. My car (along with 8 other cars in the parking lot) were broken into and everything was stolen. My neighbors pipes burst and it flooded part of my living room (they paid to clean the carpet but they said I would have to take it up with the neighbor to get any of my personal belongings that were ruined fixed , which never happened). They say you have a parking space but you don't. If you work nights when you get home just expect that all the parking spots in front of your door are going to be taken, so you will have to park a ways away and walk. After the car and living room incidents (and once I lived here long enough to realize it not a great part of town), I went to the office to see if I could break my lease and move somewhere else and they make it almost impossible. You have to give them 4 months rent for after you leave. I live in a 3-bed, 2-bath so my rents around 1,000 a month. Meaning if I move out in January I have to pay 4,000 for Feb, Mar, Apr and May. They make it almost impossible to break a lease. I saw a lot of great reviews for these apartments and that's partly why I moved here. What they don't tell you is if you write a good review on apartments.com, yelp, google, facebook, or apartmentratings.com you get 5$. They tell you to use key words like "gorgeous pool", "great lake for fishing" or "quiet neighborhood". So keep in mind when you're reading these reviews some of them may have been written just to get a prize, not actually because they're true. If you have to bribe your residents into making a good review that says something.

What a great experience! We needed scaffolding to clean a ceiling fan in a two story great room…read more Gordon was really easy and pleasant to work with. After chatting on the phone about our needs we headed out to Pendleton to pick up the scaffolding which fit in the back of our suv. We were able to put it together rather easily due to the video online. Gordon will also deliver and put it together for a fee if you'd like. Couldn't have asked for a smoother process. We will definitely be back next time we need scaffolding!

I found my self needing to change out a ceiling fan that was 18 feet high. I considered lifts,…read moreladders and scaffolds. I decided scaffolds would be the best option, all things considered. After doing some research I came across this company and I am so glad that I did. The owner, Gordon, was awesome. He was very accessible, honest, up front, prompt and friendly. He has indoor and outdoor scaffolds and I was able to reserve one on a days notice. They offer delivery and set up along with the rental. However, there is a youtube video that shows you how to set it up and I was able to do it by myself. It was pretty simple, but if not done correctly, you can seriously injure yourself. I believe it is $70 for them to set the scaffold up for you. I got a double scaffold and it was easy to move. I was able to transport the entire set up in my SUV. Anything above one level comes with rails (they were clutch) and outriggers. The equipment is very nice and well maintained. It looked relatively new. I was able to change the ceiling fan in record time. Gordon runs this business how it should be run. I do not know many people that need to rent scaffolding, but for the few that do, I give this place my highest recommendation. I was very pleased with my rental and the way Gordon conduct his business. The only downside is that he is located about 30 miles outside the city. Whenever I need a scaffold again, this will be the first place that I go.

This apartment complex looks nice on the outside but you'll quickly learn about it's thin walls and…read morepoorly sealed windows if you decide to live here. The office/den in our apartment was whatever temperature it was outside. The poor insulation resulted in a $360 electric bill one month in winter (it's electric heat). The gym is adequate but they do a poor job of keeping it clean and restocking the cleaning solution in the spray bottles used to wipe off equipment when you're done using it. There isn't enough parking at times and I have sometimes had to park on the opposite side of the complex from where I actually live. The rent is also slightly high, which I was fine with since I had hoped it would weed out noisy unemployeed college students (Wright State University is close by) but that was not the case. We had to break our lease because my partner got a new job in another state and they required 60 days notice plus 2 months rent. In our case, this totaled over $3,330.

A little loud if you live in first floor, but it is a nice property overall. Management treats you…read morefairly and helps take care of issues immediately.

Maintenance was responsive and solved the issue efficiently! No further issues as I type this…read morereview as a highly satisfied tenant, thank you so much.

I am almost afraid to enter a maintenance request. Brady or Joey will be at my door immediately…read more The work ethic of those men is unbelievable. Redwood corporate office please select them for Resident manager and maintenance personnel of 2024. I had thought of not renewing this year but never felt so taken care of by these two gentlemen. Their follow-through is perfect. Always keep us informed of any changes. If this review sounds like I'm happy and safe to be at Redwood its true.

Lived at and apartment of Reed road for two years, and honestly I'm sad to go--just needed a change…read moreof scenery, nothing more. The place always felt comfy and homey, and the brick walls gave it a great aesthetic. Neighbors were quiet and pleasant for the most part, and a lot of them have been here for years (I could've easily stayed 5+ myself). Highly recommend if you're looking for a spacious, comfortable 2-bedroom.

The company never followed up with my request I had asked for. Hard to do business that way…read more Evidently, they do not need another HOA to manage. I feel they're not following up was a blessing in disguise.

I have been here going on 7 months I am glad to be living here..I feel Tammy does a Great job as…read moreoffice Manager and Dave our Maintenance man also does a Fine job.. I am Proud to be part of Quail Run as a resident..Nice place, quiet, kids all play nice together..I walk around every day so I can enjoy my environment..We have beautiful ground's ..Kept up just like the whole complex..I could not have choose a Nicer Place to Live than where I am now. Thanks to Tammy, Dave, and Jamie They work hard and I personally Thank Them Thanks again, Bessie Cooper 635 N Frankin St Van Wert, Oh 45891

Property manager is rude and unfriendly. Office is only open 2 days a week. Maintenence is lazy and…read moretakes weeks or even months to get anything fixed that's even if they make a maintenence report when you report your issues. They are bad about returning phone calls and have even lied and said they never received your call or message left on the machine. If enrolled in auto pay for rent they are bad about pulling it a week to 2 weeks late so that you get a late fee.

Very helpful picking out the right tool for the job. Gave me some good tips. They have a great…read moreselection of tools to rent. They loaded a heavy tool in the back of the car for me. My shoulder has a torn ligament so I was very thankful. I had forgot I had the tool and they kindly asked if I was ready to return, which I did.

Neat place with great service and a knowledgeable staff. We recently bought a used stump grinder…read morehere and the staff was extremely helpful every step of the way. They really took the time to clean it, provide maintenance records, and show us the workings of it before we purchased. Will definitely visit here for all our equipment needs. They have a great inventory and selection of quality of equipment.

Great Looking, plenty of amenities, but low income beware! they have income requirements which they…read moredo not tell you anything about until you hand in your application. They should be more forthcoming about things like that as it can make or break a deal and waste your time! From what I saw the apartments are ok but not exactly what I would call 5 star.

I have lived at Summit Terrace in a one-bedroom for three years - one as a graduate student, and…read moretwo as a working professional. Overall, I have been extremely satisfied with my experience. The staff are friendly, and have always responded quickly to my requests for maintenance assistance. They happily replaced my refrigerator after issues with the freezer keeping it cold. I've also enjoyed the pool - it is well-kept, and open from around Memorial Day through Labor Day. The laundry room is generally clean, and I've never had a problem with machine availability. Currently, at $1.25 per load the cost proves manageable. I wish the laundry room were open 24/7, but have certainly been able to work with the 8am-10pm hours. You can walk to downtown in about 10 minutes, and BGSU is a 20-25-minute walk, a c. 10-minute bike ride, or 5-minute drive away. Summit Terrace also offers a shuttle service to campus and possibly a few other locations??, which I have not used extensively but would certainly be a plus for those without a car. Mostly students, young families, and some retired folks live here. The atmosphere is generally quiet and friendly, which I have appreciated! Feels safe, my apartment is quite spacious, and rent is reasonable for the quality of living. I would definitely recommend Summit Terrace as an ideal BG apartment complex!