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Waipahu, HI

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Rent-A-Center

5.0 (3 reviews)
Closed • 10:00 am - 6:00 pm

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Costco Wholesale Home Showroom - The delivery driving boxing my fridge back up and leaving it in my garage

Costco Wholesale Home Showroom

3.7(26 reviews)
3.8 mi

Had to purchase a recliner sofa and saw a few places in town but they were a bit pricy lol. Found…read moreCostco furniture and decided to take a look. Parking was great lots of spaces. Once going in I saw a great selection of appliances to the left and home furniture/tv to the right. The associates are very nice and helpful. Once I found the right sofa I found an associate (Chason) to help me order. He was super understanding and had so much patience. I purchased the Sofa and scheduled a delivery was super quick and easy! A month later we decided to replace some appliances in our kitchen since we redid the kitchen countertop and added a vent. Decided to take a look and met Chason again. He helped us find the right refrigerator, dishwasher and washer and dryer! Again great process nice fast and easy! Highly recommend m, the delivery was good but the customer service in the store and on the phone have been amazing!

The delivery team arrived approximately 40 minutes late without any notice or communication…read more Immediately upon arrival, the driver stated he was "not happy" and began arguing with me about the delivery before even making any meaningful attempt to move the refrigerator. The refrigerator was supposed to be delivered upstairs into my home, and the stairs were clearly disclosed in the delivery instructions ahead of time. One of the delivery workers stated that the refrigerator could potentially be brought upstairs, but the driver refused to even attempt the delivery. The refrigerator was never removed from the dolly, lifted, repositioned, or properly assessed for delivery. The driver repeatedly stated he was not going to move it at all and left the refrigerator sitting in my garage. During the delivery, I contacted Island Movers customer service and spoke with an employee named Cece. I found her behavior extremely disrespectful and unprofessional, as she laughed during the phone call while I was trying to resolve the situation. I was shocked by the lack of professionalism and concern shown throughout the entire ordeal. In an effort to help complete the delivery and eliminate liability concerns, I even offered to sign a waiver accepting responsibility for any possible damage to the refrigerator, floors, or property. Despite this, the driver still refused to make any attempt whatsoever to complete the delivery. I had to take time off work for this appointment, only for the delivery crew to essentially refuse service after arriving. The refrigerator is still sitting unusable in my garage due to their refusal to complete the delivery. I am extremely disappointed that Costco contracts with a company that operates in this manner.

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Costco Wholesale Home Showroom
Costco Wholesale Home Showroom
Costco Wholesale Home Showroom - My Dream Grill Set Up

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My Dream Grill Set Up

Lowe's Home Improvement

Lowe's Home Improvement

2.2(652 reviews)
1.3 mi
•$$

Went to Lowe's Home Improvement Waikele branch. Lots of parking in the parking lot . I went there…read moreto look for some gardening supplies for my yard because when I checked online they said they had some pots that I could use. Unfortunately when I walked their garden department they didn't have any. When I asked an employee for help he responded that he only does "Plants". I asked the cashier about purchasing the exchange tanks for propane. She had to call someone to check if they had any (although online they showed 253). She directed me to the self checkout at the front of the store to purchase and pick up. Cashiers up there were swamped with customers and told me they would call someone to help me get my tanks exchanged. It took a while but they finally got it done . Their pricing is inline with other home improvement stores on island. Nice store too bad about the service level.

I bought window blinds 2 weeks ago but they can't cut the blinds to size cause the machine is done…read more I've been trying over a week to get these blinds cut so I can put them up, but the machine is still down and they don't know when it's gonna be fixed. Today I tried calling and all I get is the virtual assistant. I keep asking to speak to a human being or customer service person and I wait on the phone for over 10 minutes and nobody answers the phone. I literally had to drive down to the store and asked them if the cutting machine was working, which they replied no. They said I can take it down to the honolulu store and get it cut. This is so frustrating. I agree with everyone who says that they don't answer their phone.

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Lowe's Home Improvement
Lowe's Home Improvement
Lowe's Home Improvement

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De Vera's Appliance Repair

De Vera's Appliance Repair

4.0(24 reviews)
0.6 mi

Absolutely the best appliance repair professional I've ever known. Placed a call the night before,…read morereceived text and email confirmation, and Jonathan the specialist called me back minutes later to confirm a time for the next day. Day of the service call, I received a text and email heads up that Jonathan was on his way. Showed up precisely on time and fixed my washer within minutes! He then explained the limitations of my particular appliance and made recommendations on how to extend its life. He also assisted me with another home repair issue I had been struggling with. Completely professional, brilliant, smart, knowledgeable and super awesome to work with. If you need appliance repair please don't waste your time with anyone else but give De Vera a call immediately. You won't regret it! Mahalo for reading my review.

Johnathan was contracted out by American Homeshield to assess our washing machine as specks of rust…read moreand debris are coming out in the wash. He came out and simply looked at it stating that he suspected corrosion as it was old, but that it was dirty. He did not take it apart or investigate it at all. Though he thinks it's "probably" corrosion he wrote his report stating it needed to be cleaned, collected his payment and told us to get a second opinion. He literally did nothing. And when followed up confirming what he said during the visit that he suspects corrosion, he said his report was written stating it was dirty and get a second opinion.

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De Vera's Appliance Repair
De Vera's Appliance Repair
De Vera's Appliance Repair - Fixed problem in under 15 mins!

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Fixed problem in under 15 mins!

Rent-A-Center - furniture - Updated October 2026

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