I cant imagine a worse storage is possible. If you find a…read moregood review on line it was written in house or bought! For start where you drop off your belonging and where you are told your belongings will be stored IS NOT WHERE IT WILL BE STORED. No one will inform you of the change and if some of your belongings will vanish or get destroyed in the process- WELL embrace yourself you will get a penny per kilo if NICK is in a good mood. Storage facilities are dirty, no temp control. Objects that can melt, will. Better to give your belongings away then storing with NICK. Luckily they no longer offer moving so no danger there. Keep researching storages so you find another option other then the disastrous flexible warehousing.

I recently selected SOS Flexibility Warehouse company to store my precious belongings coming from…read moreChicago to South Orange New Jersey. I personally spoke with Nick and he was polite, helpful, professional and knowledgeable. I look forward to and have much comfort in knowing that they will handle everything with care. Additionally, since it is short term storage, I will hire their trusted company to deliver my belongings to my apartment, when I am ready.

I've kept a storage space here for 5 years. Have come to know all of the personnel on a first name…read morebasis and they have always been polite, responsive and gone the extra mile to assist me. Manager, Richard, is excellent, as is the rest of his staff, especially Lenore! The facility is clean, with motion activated lighting and elevator requires a security code. I've never worried about security.

Expected NYC customer service. Fair prices, clean bathrooms! I can't remember any staff members'…read morename but they're all professional and have a good time working.

We just moved to the Adirondacks Mountains of NY to begin our retirement. The truth is we have…read moremoved numerous times but never so easily than moving with A Fazio Movers of Ramsey NJ. From the time Anthony met with us to make a plan, until the last box and piece of furniture was placed in our new home. The experience was surprisingly smooth and actually as stress free as possible. The communication every step of the way was comforting and the crew was amazing. Professional, efficient, quality workers who were always warm and personable. We want to thank everyone at Fazio for helping us make our move an enjoyable experience. We highly recommend their service and care to anyone planning a move. A Five star company from top to bottom. Jerry & Carol M

Excellent family company! Not a single issue. Very responsive and reliable. Mr. Fazio does an…read moreexcellent job. Trustworthy.

I've been a customer for many years now and it's been a very good experience. The owner has always…read morebeen very responsive. I would highly recommend this storage space.

I have been a customer of this establishment adding together about 8 years +…read more I had store my used Eds storage for three different times totalled 8+ years. The owner is a pleasant person and also a patient one . The condition s of my belongings that I had stored , we're in perfect condition. He was always responsive when I called . I even left to live in Connecticut for a good six months leaving my things in storage each time I returned to pay my bill or picked up something I needed all was in tact as how I had left it. I would sincerely recommend Shield Self Storage based on my experience with the building and the excellent service of Mr. Ed . This will always be my storage in future if I need it.

Friendly, honest, straightforward service. Carla, Monica, Viviana, and Guru -- they were so helpful…read moreand professional throughout. I was genuinely surprised and pleased!

The employees here are great. I've known Guru and Daniel for years. The younger lady Mohini and the…read moreother younger gentleman (I cannot remember his name) are also very great employees. They are always helpful and kind, professional and patient. They are clearly doing their best in what is a demanding environment. Unfortunately, I witnessed management speaking to them in a disrespectful and discouraging manner, including comments implying that employees were easily replaceable. It created an uncomfortable atmosphere and reflected poorly on leadership. A strong team deserves to be treated with the same level of professionalism and respect that they give to customers every day.

MakeSpace is definitely worth every penny. Every person I've interacted with since using them has…read morehad stellar customer service. It is a true white glove experience. Recently I moved to Brooklyn from Manhattan being able to keep everything in storage until I found the right place was great and the level of service from the pick-up and delivery crews was amazing. Today, D Pryer, John Mahoney, Demetrio O brought my stuff from storage to my 2nd floor walk-up apartment. They were absolutely amazing! They were professional, kind and accommodating. I was afraid they weren't going to be able to get my couch and arm chair in the apartment. They worked together to strategize a plan on how to get it in the apartment, protecting the couch and the arm chair. I would highly recommend them again.

This is going to be a difficult review. Moving is already stressful on its own but this all…read morehappened during one of the most chaotic moments of my life (#1) and during a time where I was in midst of making some serious life altering transitions. They left me hanging on the day of my move. No warning ahead of time. No email to indicate that they were busy. They had already postponed my initial move by pushing it another day. By the next day, when they were over 3 hours late to our scheduled pickup time, I decided to call in to hear from the rep I had been communicating with and learned they were no longer coming. No rescheduling, but that they simply decided it was no longer worth honoring my appointment. I was in disbelief. The feeling of abandonment especially during at a crucial juncture (#2) is the reason they get a hard 1 star. The pandemic was a difficult time for everyone. Corporations, small businesses, city workers, and the rest of us citizens. During the middle of the worst time in NYC, particularly in Queens, there was enough chaos and uncertainties that people couldn't leave fast enough. I had known of MakeSpace for years and the concept (#3) was enough for me to give to consider giving them my business. I had called in and was told to make an account online where I'd be making all of my arrangements. No deposits were required and I was able to book a storage space as well a move date. The initial pickup was free, but the subsequent appointments would cost $59 each time. There were no bins due to the high demand, so I was sent a good number of packing bags that they claimed were "just as good" as a plastic bin with a lid. (#4) I personally loved the idea of being able to adjust my inventory for all of my items online. The only problem was that I could never actually adjust them and would be forced to email the support team or attempt to call in each time. Other fees included $15 for each mattress bag / covers and $15/50/$75 (small to large) for each item that needed to be tossed. By the time it was moving day, I had everything ready. My life was in boxes and a ton of MakeSpace bags. Our appointment was within the window of 8AM-11AM. By the time it was noon, I had called in and left a message. I didn't hear from anyone until just after 2pm when I learned they weren't coming at all. This wasn't good since I was flying out later that night. I asked if we could push for tomorrow instead and they told me they had no ability to make any appointment in the near future. I asked if there were any other services they'd recommend in a time crunch and my contact mentioned he'll send over a list. He assured me they wouldn't charge me $100 for any adjustments in my appointment that I was allowed to keep the bags (#5). In a stroke of luck, I I eventually found another mover to help me with the few hours that I had left in the day. It wasn't a pretty experience, but I was able salvage my last few moments as a NY resident by getting my things secured. Again, I realize the pandemic was a major culprit in things going wrong for everyone. However, I simply can't get past how poorly managed this all was from the confusing initial planning 6 weeks prior to the near zero communication at the very end. The added stress of finding another mover and leaving NYC was another endeavor and was exacerbated by their lack of service. Two weeks later, I received an email from their support staff that my appointment was "rescheduled" to 3 weeks into the next month. I have no words. __________ (#1) You guessed it, the pandemic. (#2) I had a flight in 6 hours. In another universe, other folks wouldn't be able to afford to stay because their leases were up or they couldn't afford to not move their things. (#3) Manage everything online and also have storage options as well for a relatively low price. Brilliant. (#4) Spoiler alert: They weren't. (#5) Gee, thanks.

My belongings that I stored here were stolen. I found them on eBay. The management staff didn't…read moreseem to believe it, since they think their cylinder locks are impenetrable unless the thieves have drills. Just so you guys know - if you store things here, it could be stolen. It's not a secure facility and they completely dismiss any concerns about their security practices. Contacting their customer service email does very little as well - it's been a month since I reached out to their customer care address and they haven't provided any substantive response. It's not worth the rent you're paying.

Jacque was very helpful in reserving the right RV spot and online lease creation was great.read more

Very professional very helpful and clean facility. I do recommend this this business that I use I…read morecannot say anything about the other one because I have not been there. I only use this facility and I've been with this facility over nine months and I have no problem with them. Thank you too establishment that I use to the ones that work there keep up the good work.

Highly recommend, clean,can't beeat the convient drive through and friendly employees. Jerry Sread more