I like how nice the people are but one time I got two guinea pigs supposed to be both girls but it…read moreturns out one was a boy and we had a baby and it was a boy so we had to get rid of both boys so now I only have one. I plan on working here when I get into high school. In conclusion I love this place so much.

Small per store that caters to dogs cats and all sorts of exotic pets! I have a rabbit and it's…read moregreat to find a place you can get some neat toys and little goodies that are more natural and globally branded. The staff here are incredibly knowledgeable and so very passionate about pets. They are pet owners themselves which makes it really easy to explain what you need and know they will understand and be able to help. I learned a lot about rabbits today as well from one of the staff. She shared a lot of information about local breeders and where to look if I'm ready for my second bun. The best thing is that they have the pets in stores but unlike the big brands pet stores, they really really take care of the pets. They even separate the ones they know aren't as social so everyone is happy. I like that they pay so much attention that they know what tempers some of the animals have.

We love this beautiful store. They sell everything both English and Western riders may need. Their…read moreselection is broad, the people that work there as well as the owner as super friendly and knowledgeable, and are happy to provide you with personal attention when wanted and needed. Their prices are perfectly reasonable for the products they are selling, and the quality of their products is very high. There is plenty of parking on their property, their opening hours are good, and we have so far found almost everything we were looking for with them. Overall, this is our go to place when we need anything for us or our horses.

From the owner: We are a family owned Equestrian Shop located in Ajax Ontario…read more We sell a wide variety of English & Western tack and apparel, including a large assortment of Cowboy Boots. Find us on Facebook to keep informed about our sales & specials.

My absolute favourite place to go in Ajax to pick up raw dog food for my husky. The Bone is one of…read morethe only locations that sells Iron Will Raw (the only dog food my dog will eat without pulling a hunger strike). The staff is always super friendly and our husky loves coming along because they always greet him with lots of pets and treats. I love their holistic approach to pet care and all of the holistic items they have available in shop. Our husky especially loves their dehydrated treats and liver bits that you sprinkle over food!

Horrible service and bad attitude.. would never go back to this store again. Especially I'm a busy…read moreowner my self and I don't treat my paying clients like that..so I went somewhere else for my dog food and toys. I don't do bad attitudes

My puppy loves Rens and their staff. Super friendly, helpful and knowledgeable…read more The assortment of supplies is vast. We purchased most of her toys here on excellent recommendations from staff. This is from prior to picking up our pup. She loves and plays with all of them. Later we purchased a raincoat for her and recently a winter coat. Rens staff are always on hand to make sure we are purchasing the right size and recommend the best brand. I highly recommend Rens in Whitby. They are terrific. Definitely a 5 star store.

I went to Ren's Pets to exchange some nail clippers. Tanya was extremely kind and considerate and…read morewent out of her way to help! Thank you so much!

DO NOT BRING YOUR PET HERE. It's taken me over a year to…read morewrite this review, but I feel a responsibility to warn others. My first visit to this groomer with my dog seemed fine--she came home happy from a basic de-shedding appointment. But within 24 hours, everything changed. What should have been a routine grooming led to a nightmare: my dog developed post-grooming furunculosis, a severe bacterial infection that entered through her hair follicles and began eating away the skin on her back. Despite aggressive treatment and over $18,000 in vet bills, I had to say goodbye to my best friend just two days ago. This wasn't just bad luck--it was preventable. I reached out to the groomer multiple times to ask what products were used so my vet could understand what happened. I was ignored. The lack of accountability and transparency has been infuriating and heartbreaking. The trauma, pain, and grief my dog, myself, and my family have endured over the past year are beyond words. I feel robbed of the years we still should have had together. She was 65 lbs healthy and only 38 lbs by the end. The stress and pain she went through here sparked the end of it all. She came back confused, stressed... not wanting to eat, walk, play, or do anything. Please don't risk your pet's life. What happened to us started with one simple appointment. And it ended with unimaginable loss.

If I could give this groomers a 0 star I would. The worst groomers I have ever taken my dog to. I…read moreasked for a sanitary trim and the groomer completely shaved my dogs bum and now it's very irritated. This is not how you do a sanitary trim. I also asked for a face trim and it looks like a child cut it, his whole face is now uneven. The staff here do not care about your pets or their clients. Very unprofessional and inexperienced staff. It's not safe to bring your pets here. AVOID AT ALL COSTS!

I came in the store with my daugther today and the coworkers behind the counter were what seemed…read moreliked gagging up on their fellow coworker over what I heard to be a mistake but that is not how coworkers should speak to one another and if she Clearly seen her mistake why wee the coworker treating her like that... Sorry but the one was basically I ln tests and she has always been extremely helpful and polite to me whenever at the store she shouldn't be crying at work due to coworkers.

One star rating for service, 3 star rating because they usually have what we need. Normally we deal…read morewith the location at Salem and Taunton but we had to come to this location as they usually have our particular flavor and formula for our one puppy. They didn't have the puppy bag we were looking for (even though we purchased it from them a month ago) so we asked the cashier if it was on order. He rummaged through some paperwork then said "uh not sure but you can come back and check in about a week". We asked if we could ask to get that bag ordered in the next order and he said their other location might have it so we asked if he could call and he tells us to go to the store instead because they don't usually pick up the phone. It was clear he wasn't in the mood to work or help any customers. Not very helpful at all.

I can't say enough great things about this upscale pet boutique!!! I have brought both my Berners…read morethere for the last 10+ years for dog food, treats, and grooming. Barry has always treated me so incredibly well and his prices can't be beat for the quality products + services provided. The staff are so friendly, knowledgeable and caring every time I visit :) I want to thank Trish personally for doing such an incredible job grooming my Yogi, today. For a 100lb Berner, I know it can't be an easy job. But she is an absolute angel with the sweetest demeanor. Yogi walked out looking and smelling like a million bucks!! Highly recommend you check this place out!! With gratitude, ~ Holly Harris

Unique selection of pet items. A young man was working at the time and didn't acknowledge me…read more Looked kind of miserable. A bit pricier but higher quality and nicer looking pet supplies than most other pet stores in the area.

How can I select no stars…read more.. Went to this store location and met with a worker who told me to try out a sucker fish to help clean my beautiful beta fish's tank... two days later my beautiful boy Pierre is covered in spots and his lifeless body floated to the bottom, he was dead. The next day, I found my sucker fish, Jean Valijean, at the bottom of my tank... ALSO dead... pure white, stiff, and lifeless. He is now in my freezer so I can bring him back and get my money back. Extremely upset over my tank and beautiful fish, will not be buying another fish from petsmart, not worth the risk.

Walking around with a spray bottle and spraying dogs in the face is not acceptable and is something…read morethat should not be witnessed at a dog care facility. Please find someone who can interact with dogs in a positive manner in your daycare setting. Will be steering people away from here.