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Reno, NV

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Reno Sparks MedSpa

3.2 (17 reviews)
Closed • Closed

By appointment only

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Laser hair removal

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My neck was smooth until Dr. Van Reken got a hold of it. Wrinkling and crepeyness at the site of the fat dissolving Kybella injections.
Kybella W.

DO NOT GO HERE FOR COSMETIC PROCEDURES!!! I had seen Dr. Van Reken to get rid of a double chin. The doctor performed Kybella injections to dissolve fat. The doctor placed no Kybella under my chin, where the fat was located, instead he placed 3 vials of Kybella in my neck. I thought the placement was odd but he said there were arteries under my chin and it was dangerous. He said the small needle he was using for the injections could nick an artery. Trusting him, I let him proceed, I thought the Kybella must spread out from the injection points. After the swelling had gone down I started to notice loose skin, sagging, and crepeyness in the areas of injection. I asked the doctor if he was aware that this could be a side effect of Kybella, he told me he was. Well, the doctor never told ME, the patient, this could be an issue. Had he told me I would never have had it done. I went from a smooth neck to a neck with wrinkles, sagging, and SEVERE loss of elasticity. I gave the doctor the opportunity to correct his error, he offered another procedure which he made me pay for. This procedure did NOTHING to correct the problem. I called the office to see what else could be done and the doctor refused to work with me. When someone makes a mistake, professionally, I believe they should fix the mistake they created and not charge the client for their error. I believe, that they, in good faith should continue to work on fixing their error until it has been corrected. But most importantly, when it comes to medical procedures, I believe the doctor should disclose all risks, which Dr. Van Reken DID NOT DO!

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12 years ago

Had a message and laser facial. Staff was friendly even though they where having technical difficulty and were busy. Will be back

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9 years ago

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Review Highlights - Reno Sparks MedSpa

“Van Reken and his staff have worked wonders for my acne when all medications failed.”

Mentioned in 4 reviews

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Dolce Vita Wellness & Medical Spa

Dolce Vita Wellness & Medical Spa

4.4(453 reviews)
2.3 mi
•$$$

Another treatment today! I bought a series of Rf…read moreMicroneedling and Lase MD. Meagan numbed my face and then I relaxed in the Ocean Room until it was time for my procedures! I just closed my eyes and took it all in with a short nap! So relaxing!!! Thank you for a great experience!

If you choose an "add-on," they incorporate it into the timeframe of your massage. For example, I…read morebooked a 60-min Swedish massage and paid extra for a scalp massage/treatment. The scalp massage was incorporated into the 60 minutes, not in addition to, which took away from the 60 minute massage. It's misleading. I wouldn't have paid for an "add-on" if I had known. When I booked it, it said total time was 1hr 15. And when I later asked, they said that includes clean-up time. What does clean-up time have to do with the time shown to the guest? There's also a reason Dolce Vita had availability last-minute, when Atlantis and Peppermill didn't. Dolce is simply not worth the price. The amenities are very very average. In the ladies room, there's only a steam room and sauna. The shampoo and conditioner are poor quality too. The men's room (according to my partner) doesn't even have a steam room. I've visited Dolce about three times, and this past weekend will be my list. You can get a much better experience elsewhere, and for less money. The masseuses are good, but the customer service is just ok. Really wish they'd be more upfront about add-ons, and really wish they'd step up their amenities because the location has potential.

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Dolce Vita Wellness & Medical Spa
Dolce Vita Wellness & Medical Spa
Dolce Vita Wellness & Medical Spa

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Bella Grey Medical Spa - Before and after photos of a woman who received Botox injections

Bella Grey Medical Spa

3.9(42 reviews)
5.4 mi
•$$

I found my new med spa home. I just did jawline contour and lips by Injector Danielle. What a…read morefantastic experience! The numbing room is an amazing touch, you relax in a nice room on a comfy couch while you numb rather than under a light in the injection room anxiously waiting. Danielle was highly skilled, knowledgeable and made me feel very comfortable. My lips and jaw are flawless and even though yes lips hurt, her skill and technique made the process as painless as possible. THIS is how you are suppose to feel leaving a med spa. I highly recommend Danielle here. I'll be back for more soon!

It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

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Bella Grey Medical Spa - Before and after photos of a woman who received Botox injections

Before and after photos of a woman who received Botox injections

Bella Grey Medical Spa - Before and after photos of a woman who received Botox injections

Before and after photos of a woman who received Botox injections

Bella Grey Medical Spa - Before and after photos of a woman who received Botox injections

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Before and after photos of a woman who received Botox injections

FEM Women's Wellness - Office

FEM Women's Wellness

4.0(12 reviews)
1.9 mi•South Reno

I really wanted to like this office because I had heard so many great reviews, but unfortunately my…read moreexperience has been nothing but frustrating from the very beginning. I live in Sacramento, CA, so I already knew I'd be paying out of pocket. My first appointment was charged to my card the day before, which was completely fine. However, I kept receiving bills saying I still owed money. When I called, I was told not to worry because those charges would "fall off" my account since I was a self-pay patient. Well, they never did, and I continued receiving bills showing an outstanding balance. At my first appointment, the doctor was running late and told me I needed to repeat my bloodwork, even though I had just had it done about two months earlier. That was frustrating, but I agreed. She told me the lab orders would be sent to Labcorp. Because the bloodwork had to be done while I was on my period, I had to wait an entire month before I could schedule the appointment. When I finally arrived at Labcorp during the required time, they told me they had never received the lab orders from the office. I immediately called the office, and Mackenzie at the front desk answered. She was rude, dismissive, and acted like helping me was an inconvenience. Instead of trying to solve the problem, she simply said she couldn't send the orders herself and would have to ask the medical assistant. While I was waiting, Labcorp called the office directly. I then overheard Mackenzie tell them that she had instructed me to "come another day" because she didn't know if the orders could be sent that day. That was completely false. She never told me to come back another day. Had she actually communicated that to me, I would have explained that I couldn't simply come back because my doctor specifically instructed me that the bloodwork had to be done while I was on my period. Her lack of communication, poor attitude, and terrible customer service turned an already frustrating situation into an unnecessarily stressful one. Front desk staff are often the first impression of a medical practice, and unfortunately Mackenzie's attitude reflected very poorly on the office. Between the ongoing billing issues, disorganization, poor communication, and the unprofessional customer service I received, this has been one of the most disappointing experiences I've had with a medical office. I really wanted this practice to work out because of all the positive reviews, but my experience has been the complete opposite. Because of everything that's happened, I will not be returning to this office and will be looking for a new provider. I cannot recommend this practice based on my experience.

I was referred to FEM by my son's pediatrician as I needed to get on medication for ppd. Only…read moreproblem I have with this office is anytime I call anyone in charge of answering the phone calls are rude and rushed. I think that this is very unprofessional as this Is supposed to be a support place for women...

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FEM Women's Wellness
FEM Women's Wellness
FEM Women's Wellness

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Murphy Plastic Surgery & Medical Spa - Dr. James E. Murphy

Murphy Plastic Surgery & Medical Spa

4.4(42 reviews)
1.0 mi•South Reno
•$$

Having two kids and weight loss ended up doing a number on my lady bits. I had always figured I…read morewould get the girls revamped and enhanced but wasn't sure when or where I would end up taking the plunge. Finally after completing my six week transformation and getting in shape at Nevada Transformation Center I decided I would finally do it. At the ripe old age of 42 I decided to get the ladies a new gig. One of my closest friends is a doctor and she went to Murphy to have her work done. I am so glad she did the leg work for me and I ended up coming here. Dr. M is very friendly and warm. His staff is professional and kind. I was able to get in to see him in a timely manner and schedule my surgery easily. It was all quite a breeze to be honest. Albeit an expensive breeze but I couldn't be happier. The follow up care is very thorough and included in the price. I had a major overhaul so my project was more expensive than other patients may be. Anyhow, if you are looking for an amazing plastic surgeon I highly recommend Murphy. I am so glad I chose him to help me out.

Love this office! Everyone is so incredibly nice and helpful. Ashley is my girl! She is amazing…read moreat what she does and is the sweetest! I highly recommend her for any fillers. Gentle, takes the time to answer any and all questions, goes the extra mile to make you feel comfortable and make sure you are good with anything and everything talked about and done.... and her work is awesome!

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Murphy Plastic Surgery & Medical Spa - Website www.nnpsa.com

Website www.nnpsa.com

Murphy Plastic Surgery & Medical Spa - Dr. James E. Murphy

Dr. James E. Murphy

Murphy Plastic Surgery & Medical Spa - Dr. James Murphy

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Dr. James Murphy

Reno Sparks MedSpa - medicalspa - Updated October 2026

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