It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

Emily is awesome! She's friendly, helpful, honest, and fair! I've made Bella Grey Med Spa my go-to…read moreplace and so grateful to Emily and her staff for making me feel welcome and taking such good care of me during each visit!

It's been 4 years since my surgery and I'm still so happy with my results. I've never felt so…read moreconfident. Before my surgery, I was constantly aware of my nose and self-conscious about how it looked from different angles. I don't think about it at all anymore. It's so nice not to have that noise taking up space in my brain. Sometimes I'll take a picture and say "thanks dr Yamamoto!" I've added some current pics that show it fully healed.

I recently went in to see Amanda for facial Botox and Nefertiti lift (Botox along the jaw and…read moreneck). She is so gentle and professional. Love visiting the office and always feel so well taken care of.

I visited FEM Women's Wellness last year seeking hormone replacement therapy (HRT) for premature…read moremenopause. Finding the clinic can be challenging and stressful... the GPS directions are unclear, the building doesn't stand out, and there's no large, easy‑to‑read sign. I'd recommend giving yourself extra time for your first visit; I've gotten lost twice and arrived late because of it. FEM Wellness is aware that some people experience difficulties finding their building, but they don't tell you that when booking your first appointment. Inside, the clinic is clean, spa-like and modern, and the staff was polite. They offer robes for that spa feel. Dr. Ernst was friendly and approachable during our interactions. However, I was disappointed overall, as I expected more in-depth holistic approach to women's health rather than something that felt like a med-spa focused primarily on surface-level hormones and aesthetics. Adjusting my hormone levels took an unusually long time, especially given my sensitive body type and ongoing health issues, including thyroid problems, ulcerative colitis, and autoimmune disease. The HRT has required multiple tweaks to get it right, and I'm still adjusting, which has been frustrating. More recently, I had a follow-up appointment scheduled with Dr. Ernst, but I experienced a severe ulcerative colitis flare-up and had to cancel with less than 48 hours' notice. (I had canceled within 43 hours.) I explained my situation to the receptionist... that I was quite ill and might not be able to reschedule for weeks or even months due to the unpredictable nature of my condition. While I appreciate that they didn't charge me for the cancellation and I understand the need for policies, this experience highlighted a lack of flexibility or compassion for patients with complex chronic illnesses, especially regarding women's health issues. Flares can strike without warning, making it challenging to commit to rigid scheduling. I was also told that if this happens again, I may be charged, with no "hope you feel better" or other words of empathy... the lack of warmth really concerned me. For those primarily interested in Botox, laser treatments, or straightforward hormone replacement in a spa-like setting, this might be a good fit. But if you're seeking a more in-depth evaluation of your overall health, comprehensive care, advanced hormone bloodwork, and thyroid/endocrine system care, I'd recommend checking out DECON across the parking lot with Dr. Kuhadiya instead. Overall, a mixed experience that left me hesitant to return.

Saying I love Dr. Rajamand is an understatement! If you're looking for an all women's care facility…read moreFEM wellness is your place. Counseling, women's health and some spa services. Inquire within and for their pricing. She's no ordinary gynecologist and this is no ordinary office. I patiently waited for this practice to open so I could switch over. I have never met a provider that has and shows genuine compassion to her patients like she has shown me over the years. Her knowledge and transparency helps me maneuver my health decisions. She's a God send in my life and over saw my last pregnancy. Unfortunately this office doesn't offer OB care, but I'm done having any more kids. They will refer you if you do need OB care. My most recent visit was today. There was an unavoidable hiccup with scheduling. Some customer service would have been nice from the office. I'm a loyal customer/patient and was told that I had to be rescheduled without a blink; although it was a lose lose situation. Of course I was frustrated, but thankfully Dr. Rajamand was able to get me in and out. My only recommendation would be to avoid incidents like today is get on top of the program that sends emails. My appointment was made last year and had it not come through my old email, I would have missed it. Thank you always Dr. Rajamand; I am grateful for your diligent care. See you back in a few months!

Dr. Gray and Sarah were amazing. Sarah was extremely sweet, helpful and felt like a friend I could…read moretrust. Dr. Gray was very knowledgeable and answered all my questions as a first time mom. Thank you!

Very happy with my visit here. I wanted my skin checked just to make sure I had no bad growths and…read moreSheila was not only pleasant but very thorough even checking the scalp. I am elated to find a spot so caring and kind. Not only did she check my skin but she knew I was unhappy about some rough patches in many areas and got right to work freezing them off. I will be going back to get more done in a few months. Over the years, I have seen Dermatologist and mostly had good care. In my younger years it was for acne so I knew what to expect but I was happy that she explained the procedure and the after care before she started. It is wonderful to find such a caring person for skin care. Next time I go in, I will talk to them about other things they can help me with my skin care journey. At my age, I could use all the help I can get. I was shocked and laughing that the paper gown they gave me to put on tore right down the middle as I tried to open it. A nice gal at the desk gave me another one and as I put it on carefully, it started tearing in two spots. Just be aware the gowns are thin so you might want to bring a robe. I am still laughing inside that I could tear them so easily. Thanks for taking care of me, I will be back soon.

I can't recommend Smoothies Medical Spa enough! I've been seeing Sandra for my skin, and she is a…read moretotal pro. I recently did a HydraFacial combined with dermaplaning, and the results for my acne-prone skin have been incredible. The dermaplaning cleared away surface debris so the peel could really get deep into my pores-my skin feels so smooth! Beyond the results, the facility is incredibly clean and pristine, which always makes me feel comfortable and safe during my treatments. It's also so convenient that they accept SpaFinder gift cards, which makes treating myself even easier. If you're in Reno and want a clinical-grade facial that feels like a spa day, go see Sandra!

Today I went to Smoothies to have my eye lashes tinted. Jessica does such a great job! She's very…read morethorough and takes her time to do an amazing job! It truly makes my eyes pop! They usually last about three weeks! Super reasonable too! I also like how this tint doesn't burn my eyes at all! My eyes are sensitive so in the past my eyes have burned getting my eye lashes tinted but not at Smoothies' Jessica uses the best products!

I never write reviews, but after visiting the office, I feel COMPELLED. I called the office and his…read morestaff told me it would be $950 for 3 PRP treatments. I had to pay $50 for a consult that wouldn't be applied to the treatments. I get to his office and he said no, $950 is for 1 treatment. I told him his staff told me the other price. He said he has new staff and they were wrong. Um, no, you should have honored that price! I took time off work and paid for a consult I would NEVER have gone to. I'm furious to say the least. He should have honored that price. I have no respect for people that don't own mistakes like this. I'll never go to this company for ANY services.

If I could leave negative stars, I would. Scam! My husband purchased a laser hair removal package…read morefor me last Christmas. It was around $435 for full legs and bikini line. He was told it was for a series of hair removal sessions to ensure that the hair removal worked. I went for 1 session right after Christmas. I was told it would take about 30 minutes. 5 minutes into the session the machine quit working and had to be restarted. That took 15 minutes to restart. 5 minutes later, I was "done". The esthetician had it set on a 2 because the machine had been used all day long and kept breaking down. I was told I had additional sessions with my package and not to worry. Tried to schedule several more sessions. They were always booked or the doctor was out of town and I couldn't get in. I did finally get a session but was sick and had to cancel. Kept trying to reschedule. No returned calls. No answer at their office. If you call 30 minutes before they close, they just hang up on you. So unprofessional! Finally was able to speak to someone today who told me my package had expired. Then put me on hold and came back and said it was for 1 session and I would have to pay for more sessions. I explained you can get laser hair removal anywhere for less than $100 per session and this was a lie because my husband had purchased a package. They said the esthetician who did my service was no longer with them and they would let the office manager know about my experience. I'm certainly not holding my breath waiting for a call from them. The laser hair removal did absolutely nothing for me. It was maybe 10 minutes of actual laser on the lowest setting. I will never recommend this place! It's a total scam!

Dre is the greatest hair stylist I've seen in ages. Great care and conversation! The space is well…read moreventilated and starkly lit.

DO NOT go to Jen Booth here. She has no idea how to cut hair. Chopped my bangs to smithereens,…read moregoing in the Wrong direction. She promised she would never do it again. 24 hours before my appointment she canceled, saying she "didn't feel comfortable having me come to Her Salon". Because she doesn't want the owners & other stylists see that she is a sloppy stylist who doesn't care if she destroys your hair.

So far so good! I paid to have laser hair reduction for "pits & bits". I've had two sessions so far…read moreand I have five more to go. The first time was a little awkward because you have to text someone for the key code to enter the front door, which makes sense because of the neighborhood and surroundings. The building has been remodeled, quite luxuriously, and I enjoy walking through and going inside. Apex is located downstairs and it has been nothing but pleasant so far and I love my technician. My hair reduction has decreased dramatically and I'm very excited for my future results.

Bought a package for Brazilian and underarms and Lauren was great! Appointments were always quick,…read moreand I always felt safe and comfortable.