I have received Sculptra from Bailey twice. She's fantastic! She's very knowledgeable, and takes…read moreher time with this procedure. So excited to see results! Everyone is very professional, and friendly. The spa is very welcoming and serene. I love the infused water they provide too! Highly recommend this top of the line med spa!

I've been to their sister spa, Refuge Spa, in the Renaissance hotel downtown and was very excited…read moreto try Dolce Vita!! it's a very modern space with beautiful views. I think the landscape is probably my favorite part. They don't have manicure/pedicures like other spas, but offer med spa treatments, which is nice if you're into that! I got a diamond glow facial and my Estetician was very nice and professional. I would say this has a little bit less amenities than the casino spas and the critique I have is there's only two showers for the women's locker room so I ended up waiting a bit to get in ready

DO NOT go to Jen Booth here. She has no idea how to cut hair. Chopped my bangs to smithereens,…read moregoing in the Wrong direction. She promised she would never do it again. 24 hours before my appointment she canceled, saying she "didn't feel comfortable having me come to Her Salon". Because she doesn't want the owners & other stylists see that she is a sloppy stylist who doesn't care if she destroys your hair.

Dre is the greatest hair stylist I've seen in ages. Great care and conversation! The space is well…read moreventilated and starkly lit.

After 15 years as a patient of the Janigas, I've witnessed firsthand what sets them apart. They've…read morecreated a family-like atmosphere that brings genuine ease and comfort to every visit; something I've never experienced in another medical setting. Their attention is real, their care is unwavering, and they consistently deliver expertise at the highest level. What truly impresses me is their fearlessness in challenging their own work by embracing cutting-edge technology, making them a beacon of innovation in Reno's medical community.

Very nice office and office staff! Dr. Jen puts you at ease,…read moreand explains things as she's doing your procedure. I would highly recommend her and this practice!

Emily is awesome! She's friendly, helpful, honest, and fair! I've made Bella Grey Med Spa my go-to…read moreplace and so grateful to Emily and her staff for making me feel welcome and taking such good care of me during each visit!

It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

I went to Dr. Tiffany McCormack for a breast augmentation and initially had a great consultation…read more She came across as very kind, knowledgeable, and reassuring. Before surgery, I felt supported by both her and her team, which made me feel confident going into the procedure. However, my experience on the day of surgery and throughout the post-op process was very different. I did not receive my post-op instructions before or after surgery. I asked the team for them after the procedure and was told they would be emailed to me, but they never were. My husband also asked after the surgery and they told him they would be emailed as well (they were not). I had to call afterward to request them again. Most of my post-op check-ins were not done by Dr. McCormack but instead by her nurse/PA, and unfortunately, I did not feel they were very helpful or knowledgeable. The guidance felt limited, and I often left feeling unsure and unsupported. When I shared my concerns with Dr. McCormack directly, she seemed dismissive and mentioned in my notes her nurse wrote that I did not follow post op instructions (maybe because I didn't receive them). She lacked empathy for my bad experience and did not offer any solutions for her team's lack of professionalism. Additionally, the front desk staff was not friendly or inviting, which added to the overall disappointing experience. Based on my full experience, I would not recommend getting a breast augmentation here. I've since shared my story with a few people and, unfortunately, learned that I was not the only one who had a terrible experience many of my acquaintances have as well.

I don't enjoy writing 1 star reviews. If you look at my Yelp, I save them for the worst of the…read moreworst. Looking over the reviews for McCormack, they don't seem to care whether or not someone is happy with their services. I had under eye surgery and chin liposuction (she said it would give me "definition" which was totally bs) with Dr. McCormack. During the consultation visits, everyone was so nice - they wanted my business. Dr. McCormack basically lied to me about my under eye lines. I said it was a huge concern for me. During consultations she said the lower blepharoplasty would remedy the bags AND the lines. Then on the morning of my surgery she said that I'd have to go to the MedSpa for the lines. I don't know WHY I decided to give them a second chance and try the MedSpa. I had a consultation with Precious, and again, my under eye lines where the reason why I went. She said that Botox would help. I paid for their "VIP" membership (total scam). The Botox didn't do one thing. So I've spent almost 10K at this place and feel ripped off. Then on top of all that, the MedSpa receptionist's are rude. My advice: Go somewhere else for everything. This place is totally overpriced and overrated.

I recently went in to see Amanda for facial Botox and Nefertiti lift (Botox along the jaw and…read moreneck). She is so gentle and professional. Love visiting the office and always feel so well taken care of.

I wouldn't trust anyone else with my face or my procedure. Dr. Yamamoto is a true perfectionist who…read morereally cares about his patients. From start to finish, he made sure I was comfortable, informed, and happy with every step. I'm the kind of patient who asks a lot of questions and sometimes needs extra reassurance, and Dr. Yamamoto and his entire staff were always patient, kind, and ready to help. Everyone in the office is caring and professional, and they always take the time to make sure I understand everything. Even during my follow-up visits, Dr. Yamamoto continues to check in and make sure I'm completely happy with my results. You can tell he genuinely cares about his work and his patients.

Dr. Gray and Sarah were amazing. Sarah was extremely sweet, helpful and felt like a friend I could…read moretrust. Dr. Gray was very knowledgeable and answered all my questions as a first time mom. Thank you!

Very happy with my visit here. I wanted my skin checked just to make sure I had no bad growths and…read moreSheila was not only pleasant but very thorough even checking the scalp. I am elated to find a spot so caring and kind. Not only did she check my skin but she knew I was unhappy about some rough patches in many areas and got right to work freezing them off. I will be going back to get more done in a few months. Over the years, I have seen Dermatologist and mostly had good care. In my younger years it was for acne so I knew what to expect but I was happy that she explained the procedure and the after care before she started. It is wonderful to find such a caring person for skin care. Next time I go in, I will talk to them about other things they can help me with my skin care journey. At my age, I could use all the help I can get. I was shocked and laughing that the paper gown they gave me to put on tore right down the middle as I tried to open it. A nice gal at the desk gave me another one and as I put it on carefully, it started tearing in two spots. Just be aware the gowns are thin so you might want to bring a robe. I am still laughing inside that I could tear them so easily. Thanks for taking care of me, I will be back soon.

From start to finish, the whole experience was amazing…read more Great greeting upon entering and a very clean facility. My nurse LB was fantastic! She took her time and care to ensure I was comfortable, informed and having a painless experience! Along with having a great conversation (: Everyone was super kind and cannot wait to return for more services! Thank you, -gabi

The receptionist was nice. She gave a quick tour of the facility. The technician/nurse was also…read morenice. Both were friendly. The place is pretty sterile and not in a good way. You do not get the "pampered" vibe. More a no nonsense treatment vibe. I went for a hydrafacial - so not worth it. I have been having hyrafacials at least 4-6 times a year (except 2020) since 2015. Typically the whole process from start to finish lasts about 30-40 minutes without red light therapy. This one lasted about 25 minutes including 5 minutes of red light therapy and putting on sunscreen. Cost as a new client was $125. Does my face look better. Slightly. However, usually I come out "glowing" and slightly puffy from the process and some gunk in the tube. No glow, no puffiness and no gunk. I had gone in, trying a safe and familiar treatment, just to see if I would feel comfortable having LaserAway do other treatments. Based on this I won't be coming back. So disappointed. I wanted it to be a place I would want to go back to in the future.

It was time for my annual skin check. This is the inaugural visit, I haven't been to a…read moredermatologist before. I was a bit apprehensive, not sure what to expect. As I entered, I was greeted nicely by the receptionist and there's a scan code to fill out patient profile stuff. As I was checking in, the lady asked if I preferred paper, in which I did lol. So I filled out the paperwork, paid my co-pay and waited for about 10 minutes. When I was called in the back, I was greeted quite nicely by a lady, and when I went into the back room, it was pretty huge. Quite a few of the workers said hi to me as I was led to a room. After the preliminary questioning, the girl that brought me into the room, said that Kyle would be with me shortly. Kyle was kind of like a breath of fresh air. He came in with a great attitude, really made me feel comfortable as well as welcome. He was friendly and Jovial. He asked permission to do check my legs and my back. He was very thorough and checking all of the little bumps and discoloration and put my mind at ease. If you need a dermatologist, I highly recommend you trying integrated dermatology. Friendly people and nice clean, comfortable, waiting room. Of course it's always a positive when your skin-check comes out good. But really, they really went above and beyond for new client.

10/2/2024- Totally…read moregrateful for being patients of Kyle and Dr.Mortensen.. Hubby has literally been miserable with itchy eyes and face- Went to the Optometrist-and now here.. Not even 3 min. When he entered the room, he already diagnosed his problem.. Allergic contact dermatitis..!! Received an injection steroid.. and now my life will go back to normal.. Thank you!

Love this office! Everyone is so incredibly nice and helpful. Ashley is my girl! She is amazing…read moreat what she does and is the sweetest! I highly recommend her for any fillers. Gentle, takes the time to answer any and all questions, goes the extra mile to make you feel comfortable and make sure you are good with anything and everything talked about and done.... and her work is awesome!

This review is for Molly, Advanced Aesthetician in Dr Murphy's office. I've not had the need to…read moreconsult Dr Murphy yet but a close friend referred me here because she was happy with the surgery she had done by Dr Murphy. I've been going to his office for facial laser treatments for 2 years. Previous laser tech was wonderful, caring, knowledgeable. She has since left the practice and I met Molly today for my annual laser touchup. I am so impressed with Molly's skill and professionalism! I am an RN and her care was very thorough and nurse-like! Her aesthetician training was in evidence with the pre- and post-treatment support she provided. As I'd never had laser treatments in the past I had nothing to compare to, but Molly gets it right. I witnessed her planning, assessment, action, reassessment...proper skin prep before, full aftercare with products she put into little containers to send home with me, detailed instructions. I highly recommend Molly and trust her judgement and skill.