This isn't my first round of PT with Lake Burien, or with PT with any provider, actually I've been…read moreto LBPT 3 times, this being my third, and 3 other providers. I have chronic knee pain, partly due to arthritis, partly due to being overweight. One I can control, the other I can't. I've been a casual athlete for a good portion of my life, and my body has always been strong, even though I don't treat it the best. When I tell anyone in the medical world this I get a "Yeah, right lady" response because of my weight and age. Then would prescribe exercises intended for senior citizens. Not with Mitch Rock at LBPT. Mitch started with easy exercises and as we moved forward, and he could see that I wasn't fantasizing about my physical strength, he added more and more challenging exercises. I would come away from our sessions feeling that gym exhaustion I felt when I had a good weight lifting workout when I was younger. Muscles were exhausted, mind was ecstatic, endorphins were out of control. My only wish would be to be able to continue, even on a monthly basis, to see what I could add to my routine. Ah, I guess there are websites and YouTube. As for those complaining about paying when they don't cancel within the clinic guidelines, seriously? You blocked out time that another patient could have been scheduled for had you cancelled 24 hours ahead. It's not easy getting that first appointment, these folks are good at what they do, don't waste their time by not showing up.

The care from the PT's is excellent and compassionate. Have gone for 3 years for 3 big spine…read moresurgeries and a couple years prior for shoulder surgery. What I am disappointed with is a change in business practice and most major insurance companies (I have Aetna) and Medicare are no longer billed. Patients are expected to pay up front (my recent bill was $250) and submit to insurance for reimbursement. My care plan had graduated to every other week. I can't afford that and they are not willing to work out payment arrangements. (So much for loyalty). Insurance can take months to reimburse an individual. I can appreciate the impact to a business when insurance is slow to pay them but there has to be a middle ground for the patient. I was politely invited to seek care elsewhere if I couldn't pay. Wow! Just be aware the bills are steep and up front payment expected. The therapists are great but billing practice not so good. Also if you expect to speak with a live person it's rare. You usually play phone tag or send a text and hope to hear back. I really wanted to continue here but I'm afraid I probably can't afford it....

Physical therapy is one of those businesses where the first impression you get is over the phone…read morewhen you call to set up an appointment. That being said, a receptionist can make or break a business. This business has an exceptional receptionist named Maui. When I checked in for my first appointment, she made me feel like I was a long time patient. Very pleasant to work with! It took me a couple sessions to really warm up to my physical therapist, but things are going great now. It took my physical therapist one brief consultation to assess my lower back pain, and then the very next appointment I was feeling relief! Three appointments in and my pain in under control! He was able to see beyond my pain to find the actual source when even I had given up trying. Very pleased!!

The first visit was one-on-one with the therapist for 45 minutes and went very well. However, for…read morethe next visit, I was placed in the general exercise room where the therapist was seeing two other patients besides me for the entire hour I was there. This lead to frequent times where I finished my exercises and had to wait for the therapist to finish with other patients. I am reasonably confident that each patient being seen is being billed out at the full rate for the hour. Highline PT is part of a 250 clinic operation and they are in turn owned by an investment company, so maximizing revenue per patient is undoubtedly a desired outcome. Sad state of health care in America.

This is long overdue. I chose Biojunction after having my ACL replaced/repaired. It was during…read morethe height of the pandemic and they were very accommodating as scheduling during those times were month plus out bookings which isn't what you need to hear after having surgery and being told that PT was important to recuperating properly. I had the pleasure of working with Dan the majority of the time. Dan was so easy to talk to and make my sessions something to look forward to. As someone who isn't great at small talk, I was always at ease around Dan and found myself laughing on a regular basis. The few times I was unable to book with Dan I worked with Lisa. Very friendly and insightful.

Very unprofessional as a business who is supposed to help you with physical therapy and build back…read moreyour strength they seem to have no regard for the client and workers seem like they are just there to get paid and not focus on client progress and building back strength , HIGHLY DO NOT RECOMMENDED This location !!

Great Service! Dr. Clayton took care of my insurance claims and did all the paperwork for me…read more Thanks, LA

Quality of care is undeniable. Their team is like a family, and they all are working together to…read moreget you feeling better. Physical therapy, chiropractic, and massage therapy.

Erica is that gurl!!!! There is a difference between getting massage for relaxation and getting…read moremassage as a medical treatment. While I am relaxed, I can also feel the benefit to my body as the treatment is providing the much needed relief. Erica has the magic touch. She cares about how I'm doing, she takes note of my concerns, and provides recs of what I can do at home. I encourage you to make an appt with her. You won't be disappointed. Aside from that, all of the staff I encountered has been nothing but nice.

I had a massage here a couple of weeks ago. The therapist didn't address my problems areas. Other…read morethan that the massage was okay. Office experience was good. No complaints.

Professional Environment and Treatment. Scheduled for mom and was always greeted friendly and…read moreprofessionally. Pain was relieved and she was able to get past the injury.

Minimal staffing with minimal direction. Went there for my initial appointment, there was no one…read moreto greet me at reception, half the building was dark and it was freezing! I wondered if I was at the right place. After about five minutes a gentleman appears behind the desk, did not introduce himself or say hello but handed me a clipboard to fill out. Turns out this was the actual physical therapist. The assessment was completed & he started me on some exercises popping his head in about every 10 minutes to change the exercise. He attached some electrical stimulation equipment to my body - when I asked for an explanation of this machine I was given none. At the end of the session there was no discharge instructions - I had to ask what my plan of care was. During the course of care I teased out the reason it was so cold was their heating had broken and this was why it was very cold. After this experience I was not going to go back, however I thought maybe this was a one off due to the furnace break down. So back again for another try. There was a receptionist to greet me and more patients which was a good sign. The physical therapist however was again not very engaging, made me do the same exercises he had given the last visit (these were all done on my own, he wasn't present to correct or give me feedback). In addition he was working with at least 3-4 other patients concurrently. At the end of my appointment again the electrical stimulation machine, another female staff person unhooked me (no idea who she was as no introduction) again I had no discharge plan of care or follow up appointment. I work in the medical field - basics such as introductions, knowing who the professional are contributing to your care, education and good discharge instructions are the foundation of patient care. I have worked with physical therapist and been a patient as well - would not recommend this practice to my other active, sports minded friends who are motivated to get back to their full lives

Ingrid is superb! Her knowledge and caring helped me through a difficult back pain period. Now I…read moredo the exercises she taught me, along with so many other big and small things, and I'm feeling good and back to work.

Dana has done an amazing job helping me recover post hip replacement. She listens and gently gets…read moreme to the next step - eg walker to cane, stairs, driving, etc.

I couldn't be more pleased to work with Advance Physical Therapy. I have worked with Evan and…read moreBrad. They both listened and asked questions tailoring my program. I like to be aggressive and push the levels of my recovery/training. They both switch drills and stretches to accommodate personal needs. The staff is super friendly and responsive.

Dr. Judy is a rock stars she has handled my case with skill, care and compassion…read more I have fibromyalgia and many PT's don't know how to work either this disability, but Judy does! So grateful to have found this skilled professional.