We brought an iPhone in with a broken screen on a Sunday and I was as fixed in a very timely…read moremanner. My grandson was happy so I am happy. The service was straight and to the point. I would recommend them for your cellphone repairs.

This is the WORST possible place you could take your phone to get fixed. The manager admits all the…read morescreens are cheap unreliable screens even though you pay $180 for it to get fixed , my phone started doing the exact same thing it was doing (whole screen was green with 2 lines through it) literally 5 days after they "fixed" it. Whatever work they do is definitely a temporary fix. 10/10 DO NOT Recommend

F*ed up something that should have been easy to do. Transfer from iPad to new IPad. Nope. Not me. I…read morescrewed it up by powering off the new iPad BEFORE everything was done. YES! I immediately forgot the password. Apple tech support tried everything they could but, bc I didn't let the transfer finish... Anyway, I lack a Mac or iPhone. Cracked Apple was available to fix my technology error very quickly and was ver very courteous. He did not laugh at me. Chances are 100% I will do something daft again and I will call upon Cracked Apple to be my iPad savior .

The only place that could fix my broken ipad and I went four places. No one else would even try and…read morehe fixed it promptly and at reasonable cost It has since worked perfectly for years

These people have little knowledge of copier repair and overcharge for their inexperience. They've…read moregot the market cornered so really don't care about customer service. Beware!

We have done business with this company for 20+ years. They have awesome customer service and very…read moreknowledgeable staff. We have recommended them many times over the years and have never had anyone say they were not satisfied with the service received.

I sent my 16 inch MacBook Pro to Rossman Repair Group in Mid December, 2025. My laptop had died,…read moreunable to reboot about a week after updating the OS. The Genius Bar at Apple told me it could not be repaired and I would need to replace the Logic Board for $850 or "just buy a new one." A local (Orange County) 3rd party repair shop, after having it for a week, told me it couldn't be repaired. I then went to Reddit for help and suggestions. There were several referrals to Rossmann Repair Group. I contacted them through their online contact form. They immediately messaged with a few more questions and then gave me the necessary details to send my device to them in Austin. I did so - of course, the holidays slowed things down a bit, but by the second week in January, I received word that my lap top had been successfully repaired, losing NONE of my data. Amazing! The cost? A mere $459 which includes shipping back (USPS) to me, signing at delivery. I did have go pay for shipping to get it to them. Totally worth it to me. To insure safe and speedy delivery, signing upon delivery, to them. I paid about $89 for UPS, not including double boxing and bubble wrap. So, in total, I paid $638, for shipping to, repair, shipping back. I didn't lose ANY of my data. I am sooo happy and thankful to Rossmann Repair Group. Thank you!!!

I went in on a Friday midday in June. Was quickly greeted by a worker. I gave him a broken MacBook…read moreand he said it'll take 5-10 minutes for a free diagnosis. After about 5 minutes he came back stating the power rail was broken, but I did not proceed with the repair, as the cost of repair was more than the value of the laptop. The quote was half of Apple's quote and came with a guarantee if that I will not pay if they can't successfully fix it. This is miles better than the Apple store as they would make you wait over 15 minutes even though you had an appointment just for the "genius" to say you need to quote an $800 logic board replacement. Best of all there was a cool painting of Clinton the cat!

Props to these guys for several reasons!…read more I cracked my iPhone screen and was looking at either paying over $300 for Apple to replace it, or just making an excuse to buy a new phone. Not crazy about either price, but def not crazy about the price of a new phone at over $1K. Who has that to just throw around, amiright?! So, knowing third party repair places can offer better deals, I checked these guys out, and here's where the reasons for the props come in: First, No appointment needed! Just come on in and they can get it done. So much less stress than wandering to an Apple Store after making an appointment online, waiting for an advisor...OMG, I'm getting so bored just writing that that I want to take a stress nap. Second, two repair options, and both are under $200!! Let's see... almost $400 or...less than $300...no brainer. Sure, it's not an "official" Apple repair, but, whatever...it's not like I have a new model phone still under warranty, and the screen seems just fine after I got it back and tapped my grubby fingers all over it to write this review. Third, repair time was UNDER AN HOUR!!! Try to get an oil change in that amount of time! With Apple I'd be looking at *hopefully* at best, same day. At worst...days later getting my phone back. I don't know about you, and I'm slightly ashamed to admit this, but my phone is like the third arm that I wasn't born with but eventually got, and so it goes everywhere with me. Almost. But it's greatly missed when it's not on me, and I feel like a kid lost in the woods--how can I navigate with my GPS?!?, I don't know what lunch places are around although I've lived here for 15 years!!!, how do I call my family?!? Their numbers are ON MY PHONE, not in my head!!! Ok, those were extending the truth a bit, but you get the idea and can relate. Moral of the story is that if your phone breaks, give these guys a try. They're definitely a good option to consider.

They got my iPhone screen replaced in short time, Very…read moreprofessional and courteous, when I break the screen next time they will be my voice to replace again.

Excellent service and a great experience. I have an older Rega P5 that still sounds great but was…read morein need of a new cartridge and general servicing. I found them on a quick search and called them up to see if they could help. They are an authorized Rega dealer so it was exactly what I was looking for. Took it in and they did a complete service: general cleaning, lubrication of components, de-oxify contacts, etc. I chose a Rega ND7 cartridge as the replacement and that was installed as well. They do a very thorough listening test to ensure it's all dialed in optimally. I got my P5 home and....oh my!! Absolutely MASSIVE improvement in sound quality and couldn't believe it sounded this good with the cartridge not even broken in. Really can't recommend them enough, they are vinyl experts and super nice too, it's always great to meet fellow audiophiles! Thanks again guys.

I had Austin Stereo Service refurbish my vintage Pioneer SA-9500 amplifier and Technics SL-1300…read moreturntable--both nearly 50 years old--and they did an outstanding job. I also made a great investment in purchasing a new Cambridge AXC35 CD player and Cambridge SX-80 speakers through them. The service was prompt, professional, and everything was delivered on time, including the repairs and new equipment. I highly recommend Austin Stereo Service for both vintage audio restoration and high-quality new audio gear.

I sent multiple emails requesting information. I never received any reply or acknowledgement.read more

Angel is amazing! We live in Briggs and he was kind enough for us to meet in Copperas Cove! Very…read moreprofessional, he knows his stuff alright. If you're looking for someone--this is the guy! Thanks Angel!!!