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    Renew Dental Arts

    4.4 (24 reviews)
    Closed Closed

    Services - Renew Dental Arts

    Orthodontics

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    2 years ago

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    1 year ago

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    7 years ago

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    5 years ago

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    7 years ago

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    3 years ago

    I went to see the dentist because of some discomfort in my mouth. Everyone was great! I am returning soon for a dental cleaning.

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    7 years ago

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    Mark W.

    Thanks for sharing your review, Vanessa!

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    8 years ago

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    6 years ago

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    9 years ago

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    We appreciate you sharing your feedback, Janille!

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    9 years ago

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    Thank you for your review! So happy that you had a great experience!

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    Review Highlights - Renew Dental Arts

    Miller was very thorough and listened to me when I shared what I was looking for as far as procedures.

    Mentioned in 15 reviews

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    Martin Dentistry Broad Ripple - Cosmetic Dentist Indianapolis, IN

    Martin Dentistry Broad Ripple

    4.3(66 reviews)
    5.1 miBroad Ripple

    Very "memorable" experience…read more I booked my appointment months in advance and confirmed when prompted. Somehow, the appointment was changed to another date after my confirmation -- with no call, no explanation, and no notice. Impressive system. I drove nearly two hours in snowy weather and arrived on time, only to be told my appointment no longer existed that day. When I calmly showed proof and tried to explain, the staff's response was eye-rolling, visible impatience, and zero effort to help resolve an error that was not mine. I was left feeling dismissed, unwelcome, and frankly uncomfortable. I can't say why I was treated that way, but it's hard not to wonder whether appearance or background played a role when basic courtesy and professionalism disappear so quickly. When I asked for their names to document the incident, they refused and told me to leave. If accountability, communication, and respectful treatment matter to you, I'd suggest confirming things multiple times -- and maybe still prepare for surprises.

    I have been here twice now and had excellent experiences both times. The new patient process is…read morepretty quick and painless. They were able to get me in within two weeks for a routine cleaning and x-rays. The cleaning was good. I mentioned that I tend to gag with dental stuff, so they took extra care when placing the films for my x-rays and the tech kept checking on me and going super slow to ensure my comfort. I had a filling that had mostly fallen out. I was able to reschedule a follow up for two days later (they had them sooner, but it didn't work for my schedule). I asked if I would have to be numbed because I hate the dental shots. She said she was pretty confident she could pop out the old filling and replace it with no to minimal pain and she was right. My tooth hurt the tiniest bit, but I'm pretty sure it was just sensitivity when the cold water blasted it. I was in and out in about 20 minutes with my new filling and no numb, drooly mouth. They also accept children. My friend's entire family goes and say the dentists are really good with their kids as well. I don't doubt it. Each room is themed. My cleaning was in the Star Wars room and my filling was in the baseball room. There is plenty for kids (or kids at heart) to look at and be distracted by during dental procedures.

    Photos
    Martin Dentistry Broad Ripple - Nov.6 made appointment through phone call

    Nov.6 made appointment through phone call

    Martin Dentistry Broad Ripple - Received confirmation text on Nov.6

    Received confirmation text on Nov.6

    Martin Dentistry Broad Ripple - Confirmed third time that the appointment was Feb.6

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    Confirmed third time that the appointment was Feb.6

    Indianapolis Oral Surgery & Dental Implant Center - Name of business

    Indianapolis Oral Surgery & Dental Implant Center

    2.8(24 reviews)
    7.6 mi

    I had the good fortune to be referred to Dr. Falender by my dentist when I had to have a front…read moretooth removed last January - a very emotional experience for me. I knew my decision to get an implant as opposed to a bridge would be a long journey. My first experience through today (my next to last appointment before the final crown) has been exceptional. Both Dr. Falender and his staff have been consistently professional, compassionate and courteous. He and his staff have been exceptional at explaining this process and timeline to me and anytime I had questions, my calls were promptly answered and returned. Contrary to the comments left by "Amy P.", Dr. Falender's staff were very proactive in verifying my insurance benefits before the extraction and throughout the (almost year-long) process. Again, his staff was very clear on what would be covered and what my out of pocket costs would be prior to the extraction, which I greatly appreciated. While I hope to not have future tooth extractions, I know that if I need an oral surgeon in the future, my choice will be Dr. Falender and his team.

    I was referred to this office for wisdom tooth removal and had a deeply disappointing experience…read more During my consultation, I provided my insurance information and specifically asked the staff to obtain a pre-authorization from my insurer outlining all costs before I agreed to schedule. I was told my out-of-pocket cost would be $250, so I proceeded based on that assurance. After the surgery was completed, I unexpectedly received an additional bill for about $300. When I called to ask why, the employee I spoke with was abrupt and unprofessional. Instead of helping clarify the charge, she pointed to fine print in a signed form and immediately threatened to send me to collections within 10 days if I didn did not pay. I ultimately paid the collections bill to protect my credit, but the situation could have been avoided with honest communication. When I called again, the office manager admitted they never actually pursued the pre-authorization I had requested. I was then told their standard practice is to estimate or "guesstimate" costs based on prior experience with insurers rather than confirm coverage in advance. That approach is not transparent and directly contradicts what I was told before scheduling. Although the manager apologized and accepted responsibility, the office refused to refund my payment after checking with corporate. I also developed a post-surgical complication. Because of this office's limited hours, I had to return to my original dentist for care. My dentist found broken tooth fragments pushing through my gums that had been missed during surgery, requiring additional treatment. I filed a complaint with the Better Business Bureau to seek resolution. Even after the office manager had taken blame, the practice actively battled the BBB report. Only after the case was closed did they finally acknowledge their error. That resistance to accountability was extremely frustrating. I chose this office solely because I was given clear cost information that turned out to be only an estimate rather than the verified authorization I requested. Accurate communication about billing is essential in healthcare, and that responsibility rests with the provider. Based on misleading pricing, inadequate follow-up care, and poor accountability, I cannot recommend this practice.

    Photos
    Indianapolis Oral Surgery & Dental Implant Center - Lawrence G. Falender, DDS

    Lawrence G. Falender, DDS

    Indianapolis Oral Surgery & Dental Implant Center - Indianapolis Oral Surgery & Dental Implant Center

    Indianapolis Oral Surgery & Dental Implant Center

    Indianapolis Oral Surgery & Dental Implant Center - My $375.00 "quote"

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    My $375.00 "quote"

    Renew Dental Arts - orthodontists - Updated May 2026

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