Trustworthy, knowledgeable and reasonable fee. I know very little about firearms and when I…read morerecently found myself in a whole new world with 15 various types of firearms to liquidate (pistols to revolvers to rifles), a friend suggested I contact Trevor to handle the consignment sales. He accepted them lock, stock & barrel, cleaned and sold them for me. I requested that he withhold payment to me until all of the marketable ones were sold. It took about 60 days and I received an itemized statement along with the proceeds check (which was for more than what I had anticipated). I was very satisfied with the service received.

Somewhat overpriced and not necessarily the most knowledgeable (got bad ammo recommendations), but…read morestill 100x better than Cabela's or even other local small shops. Super easy process, extremely attentive customer service, nice people. Helpful and kind to new potential gun owners and non-judgmental, which is almost impossible to find in a gun shop. It'd be near perfect with a bit more selection. Also, they do make custom Kydex holsters for only $100. After bad experiences at other shops, I will likely only be coming here from now on.

Helpful staff and good transaction. They had the pistol I was looking for and found a quality red…read moredot sight to go with it. The paperwork processes was hassle free. Would do business with again.

This is a great gun shop! Very friendly staff and excellent service. My rifle got jammed and I…read morecould not clear it myself. I took it into ECG and they fixed it in less than five minutes. I highly recommend this gun shop.

Good service and friendly staff good to see a local business doing well, made the paperwork process…read moreas easy as possible and called as soon as the paperwork cleared

I like this Cabela's. Must larger and SAFER than the Tacoma Bass Pro. Everyone is friendly here…read more Except the cashiers. They are always grouchy.

I've shopped at Bass Pro Shops and Cabela's for many years and spent thousands of dollars with…read morethem, both online and in stores. After repeated poor customer service experiences, I've decided to stop shopping at the Tacoma Bass Pro Shops and will likely take my business elsewhere altogether. At the Tacoma store, asking for help consistently feels like an inconvenience to employees. Checkout interactions have also been cold and dismissive, both in tone and body language. Recently, my wife asked whether she qualified for a military discount. Instead of explaining the requirements, the cashier abruptly asked, "Where's your military ID?" That exchange reflects the way we've been treated there on multiple visits. The one exception to the lack of attention is the credit card pitch. Employees are quick to approach you about signing up as soon as you walk through the door, sometimes so persistently that it feels awkward and intrusive. I wish that same attention went toward helping customers once they're shopping. I had a similar experience at the Cabela's in Lacey while purchasing a firearm. I didn't know I needed to sign in on a touchscreen before approaching the firearms counter. When I went to ask for help, the employee made me feel foolish for not knowing the process. Customers should be treated with basic courtesy whether they're spending $10 or thousands. These repeated interactions have cost Bass Pro Shops and Cabela's my business. I'll be shopping with a competitor.

Walked in and was greeted immediately by the guy behind the counter, told him what I needed and he…read morewent to find the part I needed right away. I found another part on the shelf that was priced pretty much where I expected it to be. I got fast, friendly service and walked out with exactly what I needed.

Other reviews do not reflect my experience I was welcomed as soon as I opened the door.Great…read morecustomer service bought my Olympic Arms AR here and after shopping around to the local shops this one offered the best costumer service. Would recommend this store to friends and family. Few weeks after I bought my AR I stripped my castle nut, quick to help me without questioning what I had done. When the time came to pay I had left my debit card with my wife I was given the opportunity to come back and pay later. This place has the customer service most places lack now days.

Pro tip: If you like your silver coins and your dignity, keep walking…read more Brought in a beautiful 1986 peacewalk 1 oz American Silver Eagle. Today April 08 2026 Silver is sitting at $73-$77/oz right now and these things retail for $90-$96 easy. They handed me $48.17 like they were doing me a favor. Wow. Just wow. You get a $1 "Pawn Buck", lol wait wait that's not a loan offer, its a bill, we actually spoke to a customer??? Ok ok heres your imagination participation trophy for showing up with something valuable. The ticket says I'd need $64+ to redeem it after 90 days, highlighted by a big purple-circled $16.25 "itemization of the finance charge" that feels like they just made up a number and hoped I wouldn't notice. Storage fee, doc prep, the whole menu of "because we can" charges. Meanwhile, another buyer on Pacific Ave offered $68 on the spot. $68 vs $48, and zero chance of my coin becoming their new wall mount. This isn't pawning....this is comedy hour with your assets as the punchline. Washington has rules on these fees for a reason, and the $16.25 line smells like it's doing the cha-cha around them. If you're in the olympia area and enjoy losing money with a side of creative accounting, go right ahead. Everyone else? Take it to a legit coin shop to at least get spot prices... You'll get actual spot value instead of this financial stand-up routine. Do better, or at least be funnier about robbing people.

Great folks with fair prices and plenty of sales! You never know when you might need them in a…read morepinch and they've been there for me for over fifteen years on and off!

Paid for a new gun that I ordered in February, it's now September 7th and I don't have the gun I…read morepaid cash for. I was told that they were moving, however they still had the gun on order and they would contact me when it arrived and meet up with me to get the paperwork done and then deliver after the waiting period. Nothing... I talke to the owner Tom 2 months ago, he said he would check things out and get back with me the next day, crickets... I have sent several emails and left messages, nothing... Looks like I'm out my money, funny how they talked about pride, being veteran run and owned... Hummmm

Terrible attitudes the minute you walk in the door and a VERY sensitive owner. I was looking for…read moresomeone to replace the sights on my pistol and I came here. After being told it would be ready at a certain time (24 hours+), when I called to ask about the status and if it was ready, I was told angrily "just come pick it up. We're not doing it anymore". I picked it up and the owner tried to give me some rant about "we're not going to rush ourselves" after withholding my property for 10 minutes. This place is a joke. I took my pistol to another local shop (way more professional and welcoming, I wont say who BUT there's a great taco spot next to it) and they were able to help me right on the spot and got it done in 20 mins with respect. Do not give this business your money, one of the worst gun stores I've ever stepped foot in.

First class people. Did everything very professionally and thoroughly. Would highly recommend them…read morefor anything guns related

This "store" is a joke I lost 40$ and a month of my time trying to buy a shotgun. I was never…read moredenied on my background check it just came back as delayed which after ten days most stores would have given it to me lawfully under the Brady act. I called the ncis FBI number twice and both agents said they couldn't help me over the phone and that I should just go to another gun store. I called a couple local gun stores and they all said they follow the Brady act and release it to me. theese people charged me 20$ for the bogus background check and 6 percent credit card fees. Neither of which was told to me beforehan. then they try scrooing me out of what came to more like 30 percent and I had to call and ask wth . Oh sorry I was real tired I'll refund the rest ...what a joke

I took my bow in to get new strings and they changed my draw weight and length, didn't ask didn't…read morefit it, just changed it. So I had to take it to a different shop to get it adjusted and tuned for me. A week later and now the strings are stretching. They were also a week late getting it back to me and in the top end for price. On the up side they have a good selection of bows and guns. Would not return for service but would for shopping.

At the suggestion of my archery instructor, I visited this place recently to find a good recurve…read morebow. The place itself looks like a normal house so that threw me off but once inside, it's bows and arrows galore! The owner(?) helped me out and gave me suggestions as to which bow would be good for me both physically (so it wasn't too heavy) and price-wise. It's a bit of a drive from where I live but it was well worth it...and they have paintball too!