Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

Do yourself a favor and NEVER use this company…read more The tankless water heater descaling service is a SCAM! My water heater kept giving error code of blockage, and I had to reset it every other day. The tech Anthony recommended descaling. I was charged close to $900 for diagnosing the water heater and descaling it. It only took him 5 min to set up the descaling, the rest of the time was just waiting for the heater to flush itself. My water heater gave the same error code the same night. I called Plumbing Express again. Another tech came, he said he couldn't find anything wrong, he said maybe due to strong wind. He just hit the reset button, which I knew to do it myself. I called Plumbing Express again. This time they didn't come, and gave me $2,000 quote to repair the piping and all that. I debated for a long time between repairing and replacing the whole system (my system was only 5 years old). I decided to call another plumbing company for second opinion. They came and found the inlet water filter being extremely dirty and blocked. They cleaned it, and now my water heater is working like new again, and the new plumbing company charged me less than $100. Cleaning the filter was supposed to be part of the annual maintenance descaling that I paid Plumbing Express to do, which they obviously didn't do and I paid $900 for. They even mis-diagnosed and wanted me to fix the whole plumbing system for $2-3k. It is insane! Another issue was during the first appointment of fixing my water heater, I also asked Anthony to look at my shower faucet because it didn't control temperature very well. It was working fine besides the temperature part. He unassembled it to look inside. He said the cartridge needs to be replaced. He had to look for it and would call me back. Anthony put the shower faucet back. The same day when I used the shower, I turned the faucet and it fell off. It was very obvious that Anthony assembled it incorrectly. He came back and couldn't put it back because the parts inside broke already. He said he would call me back about replacement quote. Never called me back. I had to call office multiple times. After that, they said the faucet is too old, there is no replacement part, I would have to replace my entire master shower system. Not only Plumbing Express didn't fix my shower faucet, they completely broke it. They turned a simple problem into something they would cost me tens of thousands of dollars to fix. Now I'm still living with my faucet broken off and still trying to figure out a way to fix it without breaking my bank.

Peter was very knowledgeable and professional. He provided the service requested in a timely…read moremanner. I will definitely call him again for other plumbing issues. The cost was reasonable for the work he did.

We had a Failed shark bite past the gate valve. Peter came and in no time assessed & replaced the…read morepipe and also educated us on what went wrong and what to look for in the future . He was beyond professional , extremely organized, and prompt from the moment we called to his arrival . Very satisfied with the service his efficiently and his knowledge. Would highly recommend Smart Plumbing.

Craig came out and wasted a lot of time doing nothing to make sure he charged me $99 for a water…read moreleak diagnostic. When he could not find the leak, he wrote up a bogus report stating the floors were wet inside and the leak was under the slab. Totally False. The company then sent me a cost to do the repair of $3,266.00. Do not trust these guys!

First of all if you need plumbing repair or fix, ask that Mike does the work. I had a under ground…read moreleak from the main line to my house due to the blue pipe. I called a friend who recommended this company and that they are great at what they do. Mike come out and gave me a quote. It was cheaper than what all my neighbors paid to fix their leaks. They started work at 7am because I had a late afternoon flight. They finished in good time giving me extra time to get to the airport. Just as I was leaving, the garage door would not close. I did my little investigation and it appears the wire inside the dry wall was cut due to drilling as they laid out a new line to the house. I called and spoke to Mike and informed him. He wanted to come back but I had to leave the house to catch my flight. Got back three days later and Mike was there the next day. I had old sensors so he had to rewire them and everything worked great. Now, that to me is great service and I recommend these guys especially Mike...

As luck would have it, housesitting at my in-laws house and the toilet begins to leak. My wife…read moregets online and finds Alliance Plumbing & Drain and is pleased with the reviews she sees. Reviews cite promptness, neat employees, clean work area and ease of doing business with. I sent a query thru Yelp! to get the contact started... Dimitri answered the phone, he was very professional and fair. Said he would have the supplies and staff at the residence by 2pm. At approximately 1pm Daniel and Alex show up. First off, great guys! Even tho the temp is currently ~42° they both insisted on removing their shoes before entering. At 2:30 they were done and the work area was 100% clean as if they had not even been there. There was no special "add-on" fee for same day service, pricing was fair, employees well trained and extremely professional. I highly recommend Alliance Plumbing and Drain!!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.

They came out did an assessment. Very professional. Will hire them if need plumbing services. A+…read more5/5

From the owner: We provide Professional Plumbing Services to residential customers. Services offered are from basic…read moreleaks in the home, plumbing for renovations and basement buildouts, to custom home plumbing system designs and installation. We specialize in Hot Water Systems and Solutions, including Tank type and Tankless water heaters. We also provide numerous options for Water Filtration, from Reverse Osmosis to Whole Home Filtration and Softening. Our service area covers City of Mulberry, Dacula, Buford, Braselton, Hoschton, Auburn, Suwanee, Lawrenceville, Cumming, Dawsonville, Duluth, Sugar Hill, Johns Creek, Flowery Branch, Grayson, Winder, Snellville and Lilburn. We value our customers' homes and time as if it were our own. We Strive to Provide a Quality Service to all our customers and build a trusting relationship for all their future plumbing needs.

Our plumber arrived right on time, was courteous throughout the visit, diagnosed and fixed the…read moreissue quickly, and left the workspace spotless. Very pleased with the service.

Not a reliable company. Sent a technician to my house who was not qualified and even said, "I've…read morenever seen an electric tankless water heater before" after I had clearly given Showtime pictures and stated that I had an electric tankless water heater. They then offered to send out a more senior technician but the day of the appointment (an hour before the technician was supposed to arrive) said it would cost me $120 to have them get on the phone with the water heater vendor to troubleshoot. If they had said this upfront I could have evaluated the cost but they did it last minute. Very unprofessional business practices.

Great diagnosis of the issue, what was causing it, etc. They met my request easily, and with…read morereasonable pricing. Will be hiring again in the future for some other planned projects.

Immediate service. $69 service fee to come out to look at the issue and then if there is work to be…read moredone it would then go to the service. The plumber that came out and took a look at our place was pretty good. Explained thoroughly with what we had and the typical issues. Overall, it's not bad looking working with liberty. I needed something done quickly and they helped out. I used Yelp to schedule my appointment and it was very convenient!

It is so hard finding an honest plumber that won't price gouge you and does quality work. We have…read moreused a few plumbers on our very old house and have never been satisfied with work or price. Then we found Mike. He does great work and I feel was very reasonably priced. He was there the same day we called to quote us at no charge and started working the next day on our septic tank. Needless to say our septic tank was so so old and huge roots had grown into the field drain so it was an extensive job. He stayed until after midnight to fix the problem and not make us be without water for more than a day. I am very grateful to him and will use him from now on with any plumbing issues we may have.

Mike did a great job on replacing my circulating pump of my water heater. Will recommend to my…read morefriends and use again.

I recently moved outside of ASAP Plumbing and Drain's service area, but they still went above and…read morebeyond to help me over the phone. My toilet had been installed incorrectly by another company, leaving it leaking. I called ASAP Plumbing and Drain, and they didn't hesitate to guide me through reinstalling it properly. Not only that, but they also helped me identify and fix several other issues that I hadn't even noticed. Paul was incredibly knowledgeable, patient, and professional throughout the entire process. I'm so grateful for their exceptional service and expertise, even from a distance!

We had an issue which needed to be resolved in a timely manner. We reached out to several places…read moreexpecting a delay due to it being the weekend but they were the first to reply. We had various questions before we made a formal appointment and they addressed all of our questions. The serviceman was very polite, precise, and provided solutions in a very rapid manner. Overall a great job and we will be using them in the future.

Just exceptional! I called Josh late on Saturday afternoon of Thanksgiving weekend with an…read moreemergency water heater problem. He was gracious, accomodating and honest. He was true to his word and came to my business location to evaluate the problem. Josh nailed the diagnosis and recommeded the best possible way to execute it, even though it will have to be another plumber to do the repair. And his fee was super fair. If your home is anywhere near Buford, then you really should make Servant Plumbing your plumber.

TOP NOTCH! It's increasingly rare to find a service provider who demonstrates both exceptional…read morequality of work - and integrity. I highly recommend Josh and his plumbing business. When I noticed what I thought was a significant valve leak impacting both my foundation and siding, I reached out to him with a bit of stress. He requested a thorough description with some photos, and almost immediately assessed the problem correctly. It turns out the repair was so much simpler than I thought (and here I was expecting it to cost an arm and a leg)! He could have easily taken advantage of the situation, but again, the honesty, integrity and lack of condescension was so humbling to a novice like me. ...Josh, I'm so grateful for your help, and have no problem recommending your work! My only hope is that, now with all the calls you could potentially get, please don't forget to be available if and when I call the next time.