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    Remax Temple-Belton

    3.5 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Remax Temple-Belton

    Buyer's agent

    Listing agent

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    4 years ago

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    Real Star Property Mgmt

    Real Star Property Mgmt

    (28 reviews)

    I love being charged $75 for a lock out fee . I had no notice that two men would be entering my…read morehome, with me and my two children alone. Yes , I will definitely be letting TWO strange men into my home while I'm alone with no notice from real star that this would be happening, as a 5'2 female . Not to mention I'm a college student and when they arrived I was literally walking to my vehicle to attend class, there is no way I would put my children in danger like that with a babysitter and me not home. NOTIFY YOUR TENATS SO WE FEEL SAFE . This is our home. Very unprofessional. $75 for protecting my kids safety. If you would please do a curtesy call, email anything really . There's weirdos everywhere these days pretending to be someone they're not , to come into your home and rob you, etc. I've never lived anywhere that people just show up unannounced. I would be more than happy to work with REAL STAR in the future but respect really goes both ways. Very disappointed in this behavior. Making me pay a fee for using my judgement as a mom to keep my family safe is disturbing and says alot about the integrity of this company. Especially in this economy. Before you respond and tell me that there was an email sent, no there was not! That was what was told to my husband when he called and explained that he did not feel safe with the situation, and he agreed with the way I reacted. No email was sent and no phone call, just too strange at my door trying to come into my home.

    This company is trash. We were in business with them for several years until this past February…read morethey allowed the tenants to destroy our home and they did not honor the contract we had with them regarding the care of our property. They removed our stove from the property and did NOT clean the property when the new tenant moved in just this week. The new tenant said the place was so dirty that they couldn't possibly move their things into the home until it is cleaned. They allowed squatters to enter the home but the Killeen police said they don't have any reports of squatters in that home. When we try to communicate with them to establish what needs to be done on the property there is never really a completeness to any thing we ask of them. How did they advertise my property on the website stating it was cleaned and ready for move in and yet the new tenant says it was filthy? We have not done a walk through with this company or the new tenant at all to see the conditions of my property, However, I did visit the property a week prior to this tenant moving in and it was dirty then but I thought they were working on it but in actuality, they did absolutely nothing at all to get my property cleaned for our new tenants. They are straight up crooks and have been taking our money and charging us for things that they aren't doing. They should be closed for good and never be allowed to rip the public off like they have done us. Just horrible!

    Rachel Holman-RE/MAX Temple Belton

    Rachel Holman-RE/MAX Temple Belton

    (2 reviews)

    Rachel is the best agent, she is so Patient and very…read moreknowledgeable!! She has her clients best interest at Heart!! Highly recommend her!!

    As co-owner of the property, my experience with this agent was defined by a severe lack of…read morecommunication and professional transparency. Important, high-level questions were routinely met with extended delays or minimal, dismissive responses. Furthermore, I was excluded from crucial phone calls and strategic briefings that occurred privately between the agent and the other co-owner - this was a severe departure from standard joint-ownership and fiduciary protocol. She also failed to provide equal choices for property maintenance, offering only a single contractor rather than a transparent selection of vendors. Operational boundaries were ignored, with vendor visits scheduled with highly disruptive notice (such as 45 minutes). Requests for basic details regarding who was entering the property and what work was being reviewed were withheld. Critically, the disregard for professional standards was only corrected after I formally terminated our working relationship. The following day, the agent sent a lengthy, hyper-professional message attempting to reverse the pattern of negligence and requesting to be rehired. Real professionalism should be maintained throughout a transaction, not weaponized as damage control after an explicit breach of trust. I cannot recommend this agent for complex transactions where transparent communication and equal client representation are expected.

    Spradley Properties - Spradley Property Management storefront.

    Spradley Properties

    (27 reviews)

    My wife and I moved from Tennessee and looked at a number of options, considering both purchasing…read moreand/or leasing a place to live. We had lived in our home in Tennessee for 38 years and had only lived in Tennessee all of our 57 years of marriage. All of that to say, it was a very difficult decision...a lot of emotions and indecision. Kirstie Rubio and the office staff at Spradley Properties were incredibly patient and accommodating to us...so very helpful and kind. We ended up selecting The Preserve at Nolan Creek over numerous other considerations. We have been in Belton at The Preserve for nearly two months now...and have loved and enjoyed our new home beyond description. We are near the campus of UMHB, and the students we have met who live in our apartment community at The Preserve have been kind, considerate, fun, and welcoming! One of Spradley's maintenance men (I think his name was Bart...) came out within our first few days to take care of a minor issue...and of his own initiative, addressed a couple of other small areas of his own finding. He was competent and caring, a joy to meet...like the girls at the office who had worked with us. It has been a wonderful experience working with people who have been professional, but warm and kind-hearted. Are you looking for a place to move? Start by contacting Spradley Properties! Bob & Wanda Cook .

    0/5 stars. Would never recommend. The absolute worst humans…read moregathered in one place and they call themselves management at Spradley. They allowed me to move into a unit that had electricity meters switched with my neighbor I was paying his bill for almost a year before his DV situation got so bad he stopped paying electricity so my unit was left in the dark then I was left having to figure out the issue on a workday when I work from home. 0 compensation or accountability from management but they let me know they were aware as I wasn't the first or the last with this problem yet they did nothing to actively fix it. I was informed I could have reported these management people to board of realtors to get their licenses revoked but chose not to. They are the most unhelpful but problematic people. They come into your house 4 times a year to photograph everything and will charge you if they have to reschedule yet their maintenance never shows up but they don't care if you made arrangements to be there. Their quarterly inspector left my lights on while I was on vacation for 10 days, I should've sent them an invoice as they charge tenants for every thing imaginable. My lease was up in May but their management shares a brain cell & never closed our account as part of their policies so they took rent for June, I had to contact them for them to correct it and send me a check in the mail weeks later. Move out also came with 0 instructions but they charged me almost $500 for fees upon leaving with zero discussion, even charging for a light bulb while not sending proof of anything, they just sent me the difference from my security deposit to my forwarding address. I am aware management is already low caliber people but these guys operate from hell. So happy to never deal with these people ever again and this is coming from someone that never had to talk with them outside of the DV next door & always paid rent.

    Remax Temple-Belton - realestatesvcs - Updated May 2026

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