I am a home owner. My neighbor is a renter for Real Star Property Management. I have been in…read morecontact MULTIPLE times about their tenants behavior and they respond back, "as long as our tenant up keeps the property and pays his rent, there is NOTHING else can do about his behavior". My neighbor has, 3 weeks in row, hit my city garbage cans with his truck (he parks on the curb in between our two homes deliberately because his driveway and other side of driveway stay emtpy), backed into my car, has moved my city garbage cans from resting under/on his truck, and has been CT'd from my property but continues to trespass. Real Star Property Management has done nothing to stop this behavior from their tenant because he simply pays his rent. How is hitting my car not a lease violation? How is flipping my camera off not a lease violation? How is trespassing after being CT'd by Police not a violation? How are all these things appropriate behavior for Real Star Property tenants? How is a registration 8/25 parked on this property not a violation? How is my tenant parking close enough to my driveway where he is covering my concrete that starts my driveway, not a violation? If I were allowed on this website to post pictures... I have pictures of truck on garbage cans, neighbor and girlfriend (who i believe is not on the lease due to her registration being 10 months invalid) trespassing, neighbors' moving my garbage cans, and pictures of the invalid registration and neighbor flipping me off through my camera. I have videos and images that has all been shared with Susana with Real Star Property Management. She has decided it be best they do nothing because he pays his rent. He only cows his lawn two times per season. I know this because he is my neighbor and I can hear his mower and weedeater so, therefore; he does not up keep his lawn like Real Star Property thinks. His christmas tree from 2025 stayed on his lawn curb for months. I do not know how Real Star Property Management can not do anything about this being that it is on going. He was CT'd, that did not stop him. He was supposedly spoken to by Susana, that has not stopped him. Real Star Property Management, take action and tell your tenant to park on the otherside of his driveway or in his driveway. He is CT'd from my property which means, stop blocking my property with your truck and then trespassing to unload your groceries.

I love being charged $75 for a lock out fee . I had no notice that two men would be entering my…read morehome, with me and my two children alone. Yes , I will definitely be letting TWO strange men into my home while I'm alone with no notice from real star that this would be happening, as a 5'2 female . Not to mention I'm a college student and when they arrived I was literally walking to my vehicle to attend class, there is no way I would put my children in danger like that with a babysitter and me not home. NOTIFY YOUR TENATS SO WE FEEL SAFE . This is our home. Very unprofessional. $75 for protecting my kids safety. If you would please do a curtesy call, email anything really . There's weirdos everywhere these days pretending to be someone they're not , to come into your home and rob you, etc. I've never lived anywhere that people just show up unannounced. I would be more than happy to work with REAL STAR in the future but respect really goes both ways. Very disappointed in this behavior. Making me pay a fee for using my judgement as a mom to keep my family safe is disturbing and says alot about the integrity of this company. Especially in this economy. Before you respond and tell me that there was an email sent, no there was not! That was what was told to my husband when he called and explained that he did not feel safe with the situation, and he agreed with the way I reacted. No email was sent and no phone call, just too strange at my door trying to come into my home.

Absolute Clown show. Do your best to avoid. No help. Charge you for any and everything. Don't show…read moreup for maintenance.

0/5. They send you 100 messages regarding service schedule times and payment updates, don't show up…read morefor the appointment, and don't even bother calling to let you know. Took off work to be sure our pets could be secured and they didn't even show up and were not willing to accommodate or do anything to make it right. Worst customer service I have ever experienced.

We really appreciate Morris' speedy response to any maintenance requests. Always Great service!read more

Charged me for a carpet cleaning when moving out when my floor wasn't clean upon moving in. I…read moreshampooed my own carpet before moving in and the water was black! Had to shampoo it multiple times and I still did not get all of the dirt out. Looked like decades worth of germs in the water when I dumped it out. Also raised the rent and did not tell me until the last minute

Dave Covington is truly a great realtor, he's responsive, incredibly knowledgeable of the area, and…read morean expert in his field. Since we were moving here for my residency program, we were under a time crunch and he managed to get us viable options within our price range (and desired location) very quickly. So quickly, in fact, that we had placed earnest money on a house within the span of a few days! It was one less thing to worry about knowing that we had a home lined up for when we moved our family here. We will absolutely be using him and Covington Real Estate in the future - thank you for everything, Dave!

Tonya Jarvis from Covington Real Estate sold our home. She was able to get more for our home than…read moreanother realtor suggested as a selling price! She was very knowledgeable, responsive, a pleasure to work with and did I mention she was able to sell our home for more! When realtors tell you to ask less for your home, it is the lazy way to work. They sell your home by giving it away. Tonya worked hard to sell our home for what it was worth. I highly recommend Tonya and we will use her again!

Terrible property management skills! Gardner also had a flat tire! Never followed thru with…read morerequests! And no commutation for days no wonder you are out of business! Terrible, Terrible, Terrible,Terrible,terrible..........

Christophe has been an amazing person to work with in buying my home and my last rental. He's very…read morecommunicative, punctual and respectful. He is a great relator and I would highly recommend working with him. He has gone above and beyond for me. I truly appreciate him! -Kristen Spradling

What a great team of Realtors! They are always looking out…read morefor their clients best interest and always pulling together to help each other out!

From the owner: We specialize in people. Our philosophy is, “If you take care of people, the rest will take care…read moreof itself.” We focus on our clients and their needs. We want to make the process as smooth and painless as possible. There will always be hiccups and things that come up unexpectedly, but that’s why we are here.

I worked across the table from Tricia Jones as I was the listing agent and she was the buyer's…read moreagent. It was such a delight to work with Tricia--she was professional, knowledgeable, responsive, and I could tell she took great care in looking after her clients' needs while working for a smooth transaction. I would highly recommend Tricia to buyers and sellers in the Temple area.

From the owner: Residential and Commercial Listing and Sales. We have been in the Temple-Belton and Central Texas…read morereal estate market for so many years, that we are now working with the third and fourth generations of families. Our clients include first time home buyers to medical students and residents to seniors to corporate leaders, etc. We work with all price ranges of properties, and all types of loans. We are relocation specialists, and work directly with many major relocation companies. Our agents are all full time professionals, and have a thorough knowledge of the local market. Our Motto, "Service Beyond the Sale," is more than just words.

They were the management company for our Homeowners Association, until our HOA voted to fire them…read morerecently due to nothing being done other than collecting our dues and collecting fines for overgrown grass. Do not recommend.

Dishonest and unprofessional. They have refused to return a security deposit after 6 years of use…read morebecause the floors were not vacuumed after moving out, thus allowing them to "claim" $700 in cleaning damages. This after I paid out of pocket to paint the entire interior, tear out the 10-year-old urine-soaked carpet, refinish the hardwood floors, and replace kitchen linoleum at no cost o them. Be wary as they do not follow their own rental agreement policy when it comes to deposits, and are willing to go to court because they assume a renter will not have the money on hand to hire a lawyer. Predatory slumlords in Temple, Texas.

Mary Jane is everything I wanted in a realtor. She is hard working, knowledgeable, honest, and…read morecommunicates well. While selling my house, Mary Jane made herself available to answer any questions or concerns. She always returned phone calls and replied to text messages promptly. Mary Jane definitely understands the market. Her marketing strategy helped put our home under contract in less than a week of signing with her. I feel so blessed to have her as my agent. I couldn't have had a better experience selling my home.

Awesome and very knowledgeable realtor. We love Mary Jane and we were so glad we chose her to help…read moreus purchase our beautiful home. She's very honest and down to earth and will advocate for you. She has been in the business for quite some time so she's very experienced and is able to answer all of our questions. I love she gives you a sheet of houses we will be viewing and encouraged me to write notes on it. She has excellent customer service and we're blessed to have found her to represent us. She has become family now and we know we can always call her if we have any questions about our house in the future.

We had a great experience working with Carson at Bramlett Partners as our buyer's agent! As…read morefirst-time homebuyers, there was a lot we didn't know, but Carson patiently guided us through the entire process and answered every question we had. During negotiations, he helped us put together a competitive offer when the seller was being difficult. He also helped with last-minute closing cost adjustments that saved us some money out-of-pocket, and has continued to answer our questions even after closing. We really appreciated his help through the process!

We are so fortunate to have worked with Dylan Hite for our long-distance move to Austin. He was an…read moreinvaluable resource in helping us narrow down the best residential areas for our family and scheduling showings on short notice. He was also an incredibly responsive communicator, which was critical given our aggressive timeline. Moving from the Northeast and unfamiliar with the area, we relied on Dylan for guidance throughout the process, and he went above and beyond to answer all our questions and help facilitate solutions. Our experience with him was truly phenomenal - very professional and just an all-around great guy. We wholeheartedly recommend Dylan to others and would love to work with him again in the future!!