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    Relievus

    2.7 (91 reviews)
    Closed 9:00 am - 5:30 pm

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    Screen I get logging on to DocuVitals.

    Relievus merged with Clearway Pain Solutions about 3 years ago. Relievus continued to do business under their name, continuing to use their own software until Clearway could merge the data, and maintained their processes and procedures until Clearway implemented their own. The billing I received for $30 co-pays, that was for DocuVitals, occurred when Clearway took over Relievus's billing. That's why Dr Purewal was puzzled about the billing when I asked him. For the last 6 months I did my best to get the 4 months of charges, or $120, credited. Whether the billing is a co-pay for seeing a healthcare professional (did not), use of durable medical equipment (did not), or a fee for the software (never charged before), it is erroneous. After billing switched to Clearway I have been unable to speak to anyone who understands the billing. Dr Purewal did give me Clearway's Head of Billing, but I was told "he doesn't deal directly with patients". Really?!! Apparently billing is now outsourced so when I did get someone on the phone I found myself talking to someone at a call center. I explained my situation, adding when I was recording info through the Relievis softtware (Neuroflow) I didn't have a co-pay. I also pointed out that I never signed an agreement relating to DocuVitals. His response was: "I don't care what was done before (with Relievus), we do things our way and you owe us". Nah, I don't believe so.

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    5 months ago

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    11 days ago

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    6 months ago

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    7 months ago

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    7 months ago

    I only met with Dr Reyes briefly. He seemed nice. I treat with Dr Lee. He is very nice. He listens. And his staff, Aracely's is great.

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    7 months ago

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    7 months ago

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    8 months ago

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    9 months ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    5 years ago

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    Thomas L.

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    2 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    Thomas L.

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    4 years ago

    Amazing customer service very clean office the staff and doctors are extremely nice and professional.

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    3 years ago

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    4 years ago

    Dr. Abrams was very professional, pleasant and helpful. The try staff was pleasant and helpful.y

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    7 years ago

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    5 years ago

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    Thomas L.

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    4 years ago

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    Thomas L.

    Thank you so much Cherry!

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    4 years ago

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    5 years ago

    Waited on hold to refer a new patient for over 10 minutes and then they just hung up. I'll send the patient elsewhere.

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    Thomas L.

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    4 years ago

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    5 years ago

    Very good quick team. I Got my injection today. Very accurate and smart Doctors. They even offered me snacks.

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    6 years ago

    This place is a pill farm end of story . Doctors ask you what type of drugs you want on first day

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    5 years ago

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    4 years ago

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    8 years ago

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    Thomas L.

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    5 years ago

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    Thomas L.

    Thank you so much for the Review!

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    Page 1 of 3

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    Review Highlights - Relievus

    Dr Manabat is wonderful, She is very caring and will work with you on easy scheduling and treatment.

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