We had an emergency at my office on Thanksgiving and Reliant Plumbing came out so fast. They fixed the issue quickly and sufficiently. Ya'll are our go to guys. Highly recommend. read more

Before signing with Reliant, I spoke to them (especially Master Plumber Jason Oliphant) numerous times. We negotiated a deal for whole house sewer replacemement and repipe for a house I bought (tens of thousands of dollars of work). During my project, I had no less than 3 different master plumbers as supervisors as they kept having turnover. I asked for them to at least broom clean on days they were onsite, and they regularly left the place a mess. 5 failed inspections before drywall went up. Less than a year into my 5 year warranty, a solder joint went bad and caused extensive damage to my bathroom. Reliant did not respond to my call for an emergency repair, but did promise to pay for damages which totalled more than $7k. Three months, thirteen emails, and one certified letter later and I still have not been reimbursed. read more

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Update: In a weak attempt to have me remove my review, the supervisor Jason Oliphant called me around 7 in the morning. At the start of the call he told me that Forrest had been terminated the day before due to unrelated issues. Hearing that made it clear that they already knew the service he provided was poor. Jason then asked me to take his word that he would come back out to test the water pressure regulator and the water lines, and he promised he would arrive at 6 in the evening. The moment we ended the call and he realized I had posted on other platforms, he immediately texted me asking again for the review to be removed and even asked me to have my husband remove his review. He also offered free memberships and services if we removed them. When 6 passed with no update, I reached out. It was clear he had no intention of showing up. He finally arrived around 8 forty, took one picture of the water pressure regulator, and then walked out of my home while I was explaining my concerns. He never mentioned any of the things he promised on the phone or in his text message. I have requested the written diagnostic three times, and they still have not provided it. Their invoice states that the leak was located and equipment was tested, but none of that was actually done. The pattern has been consistent. They do not like being called out and are more concerned with controlling public perception than providing real customer service. I have attached pictures for context to avoid any confusion. My review remains because the service, communication, and follow up did not match the price I paid or the claims listed on their own invoice. Original: This has been one of the most unprofessional service experiences I have ever had. The initial plumber Forrest barely inspected anything and immediately concluded the leak was from the washer lines. He also claimed he would check the main water line and replace the pressure regulator. This was on Saturday, January twenty fourth. Fast forward to Monday. The repair crew showed up confused, not knowing what they were assigned to do, and they attempted to leave without performing any testing to confirm whether the problem was resolved. They did not show me the equipment that had been replaced or installed. I had to insist that they actually run the washer and test the system, because they expected me to test it after they left, which is absolutely unacceptable. I paid roughly two thousand three hundred dollars and the plumbers did not even bother verifying their own work. When I questioned why nothing was being tested, attitudes shifted and I was met with irritation instead of professionalism. To make matters worse, the technician responsible for testing simply walked out of my house in the middle of the job without saying a word, while water was still running. That level of disregard for the customer's home and money is alarming. This company lacks accountability, communication, and basic standards of service. I do not recommend them. read more

Reliant Plumbing - Text from master plumber, Jason Oliphant. - Plumbing Near Me - San Antonio, Texas

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I will say the price will be higher than you would expect. However, the knowledge or transparency they provide is something you cannot buy. I have gone with "a friend of a friend" that's an actual licensed plumber working after hours to save a few hundred, nearly $1000 in some cases. They end up messing up the HVAC system with large digging equipment and damaging my metal storage shed siding with the same machine and never told me. When questioned they disappear and never repair it. I will say the peace of mind and professionalism you receive when going with Reliant is worth the extra money. The first person came out promptly and was able to assess and answer various questions when looking at options from replacing a water heater to the option to go tankless to other things that were popping up. Joseph was knowledgeable and did not BS his answers. He scheduled the installation for later that day, and the water heater was installed by 7 PM that evening completely brought up to code and professionally done and cleaned up after. The actual installation team of one was fast, professional, and require anything like "a trip to the store". Highly recommend them at least for a quote and hopefully it works out for y'all. read more

Unauthorized charges, unauthorized work and on and on. Extremely overpriced and unresponsive when I tried to reach anyone about the unauthorized charges, no response! I would not recommend to anyone!!! read more

Way overpriced for a shower pan replacement which was needed after the previous one leaked through the floor. Then tried to sell me a new water heater which was not a problem. The tech was offended when I said no. Plus broke my shower door and didn't offer compensation for that. read more

Called for a plumber to come out. Quoted me $10k for 2 toilets and a water heater - when expressed concerns about price and exorbitant material costs he immediately tried to take off $1000 - which triggered bells. Then I had two other people come out and both quoted me $5000-$6000. Be careful unless you're rich. read more

I truly regret ever calling Reliant Plumbing. What was described as a small, quick repair slowly escalated into quotes of over $5,000 to patch a line and more than $8,000 to replace it. The constant changes and lack of clear communication made the situation frustrating and stressful. After I realized what they were doing, and a thousand dollars in, I called another licensed plumber who quoted $300 to patch the same line and $1,400 to replace it. For context I was out of town, and my pregnant wife was left to deal with the technician's unprofessional behavior (swearing, yelling) vague answers, and equipment left behind. When I called the office I was told a manager would reach out the same day. That never happened. I hope this review serves as a warning. Don't let Reliant Plumbing take advantage of you, take your money, not actually fix the problem, and waste your time like they did to me. If you'd like to pay a company thousands of dollars for them not to fix a problem and then litter your yard with their tools, then choose Reliant. read more

Jason was amazing. We have an old home and there were mutliple smaller issues with both downstairs bathrooms, particularly one with a frozen bath/shower lever and a tub spout that had to be sawed off! We just wanted two shower/bath combos with no issues: new fixtures with good water pressure and no leaks for kitchen sink faucet. We did a combo where they installed some items we picked out. If you don't want the most basic version of Moen, for example, then I recommend picking out and buying what you would like installed. Jason was also super helpful in helping us make those final decisions! It might cost a tad more than some other places, but they have a great scheduling system and excellent plumbers, which are hard to find. They have a maintenance plan where they will come out and flush your water heater and use a camera to look at pipes. Best of all, plumbing is all they do! read more

Amazing Service from AJ and Jason at Reliant Plumbing! I can't say enough great things about AJ and Jason from Reliant Plumbing! They came to my spa on short notice for an emergency service and truly saved the day. From the moment they arrived, they were professional, efficient, and incredibly knowledgeable. Not only did they quickly diagnose and resolve the issue with my salon bowl, but they also took the time to explain everything clearly and ensure everything was working perfectly before they left. Their positive attitude and problem-solving skills made what could have been a stressful situation so much easier. Excellent customer service, prompt response time, and true experts at what they do--I highly recommend Reliant Plumbing, and I will absolutely be using them for any future plumbing needs. Thank you, AJ and Jason, for your outstanding work! read more

These guys were so quick, efficient, and helpful! I will definitely call them again if I need prompt service. This is a holiday weekend and they got to me within 2 hours from my call requesting service. read more

Service team showed up within hours, courteous and efficient, they explained all steps, all costs, and provided multiple options. Will call for all future service. read more

They came out the same day. Jonathan was excellent with explaining the problem with my drain. There was no charge to come out and give an estimate. Other plumber I contacted wanted a fee just to look at the issue. Will definitely be using these guys again in the future. read more

Requested service. My request was to unclog the sewage. They were nice about it but I lease a property and they were requiring that I have the owner of the property call to give their consent. They should not need to bother the owners since I am requesting the service, it is not altering the home in anyway, and my contracted lease allows me to take such actions. read more

We had a leak in our backyard that 4 other companies couldn't locate. Within 10 minutes of his arrival, Steven identified the leak and within an hour, he provided us with an estimate and fixed the problem. I can't say enough great things about the service he provided along with the company's expediency. I am so grateful! Steven is awesome and a great technician. read more

On a recent trip to San Antonio, Reliant Plumbing seriously saved the day!! I rented an Airbnb, which had a serious flood in the bathroom overnight. We let the property management know about the leak, they sent out the call to Reliant, and then the plumber arrived so quickly diagnose and fix the problem. They handled everything seamlessly with property management and what could have ruined our trip (and their property!) ended up being fixed on the spot. I was just really grateful for their quick response, fast fix, and great customer service. Thank you!!! read more

Steven was very professional. He was thorough in his work. Fixed our leaky sink and installed a clean out. Fantastic service. Easy scheduling system. Steven had a great personality as well! read more

Dominic was really nice and really professional. He identified the issue quickly. He provided several courses of action. He explained the pros and cons to each course of action and fair pricing. Not to mention, he drove from Georgetown, Texas to San Antonio and provided updates on when he would be arriving. He was very knowledgeable and helpful in deciding on how to fix the issue. Look forward to working with Reliant in the future. read more

I called Reliant to fix a simple drip from a spigot in tub/ shower.An appointment was made for Monday.A plumber showed up at 8 am on Sunday morning.After way to much information he went to hardware store and "fixed " the problem and I was charged 500.00.But...the job wasn't completely done right s....a supervisor came out and adjusted it.Now.... I have no hot water in shower/tub and am expected to wait for them a 6 hour window of time tomorrow.They got my money and now I am yesterdays news.Go anywhere but reliant because they are unreliable. read more