AAA Auger and Steve were awesome!! Reasonably priced and able to come out same day, which was super helpful as we couldn't turn back on our water until we had help. Our shower cartridge shower had broken when we had tried repairing a leak and we couldn't get it out. Steve was available to help within a few hours and everything worked out well! He was kind, efficient, and clean. I was so thankful for their quick response, good work, and reasonable prices! Even more so, we couldn't get the water warm after Steve finished. We called AAA Auger back up the next day and Steve came out quickly. It was just a change in turning our knob and nothing wrong with his service. I'll definitely use AAA Auger next time we have plumbing needs! read more

I have used in this company twice. I am so impressed with their services. They give you free estimates with no obligation. Compared to other companies, I find their prices to be the cheapest. Jose is very honest trustworthy and efficient. From now on I will only use this company for my plumbing services. read more

Once again, this company has come to our rescue. They handled our emergency on a holiday and during this hard freeze without any extra charges. They communicated with us every step of the way. From getting scheduled, to arrival through financing and invoicing. This was by far the best plumbing experience I've encountered and the workers were extremely professional and thorough. They made sure each question was answered and didn't leave until I confirmed we were 100% satisfied with our new water heater. We will definitely be using their services again when it's time to update our water softener system. read more

Julian and Sebastian provided excellent service. I had many questions and Julian answered all my questions along with Sebastian. They arrived a little sooner than promised which was great because I prefer sooner than late. I asked for pictures of the work that was done under the house and they were provided with no issues. I had to leave the property although my dad was there I wanted to keep informed which I was no problem. We were both pleased with the work and Julian recommended some possible future work but there was no sales pressure that I've experienced with other places. I very much appreciate the time they took to make sure the job was done correct. Thank you Julian and Sebastian! read more

We sprung a leak at the main line into the house on a Thursday night. Of all the 24/7 places, AAA answered. They got someone out here first thing in the morning and got us fixed right up. Which is a load of my mind, as we'll be out of the country for a few weeks. Will, state licensed journeyman, was professional and thorough. He also explained what he was doing and what was needed. I got a quote before the work started and I had to approve before and after. The dispatchers I talked to were also pleasant and professional. Excellent service and communication. Hard to find these days! And the work has a one year warranty. read more

AAA AUGER Plumbing Services - The leak was underground at the circle. - Plumbing Near Me - San Antonio, Texas

They answer the phone, they respond quickly, they keep you updated on arrival time. They were professional, friendly and very fair with their pricing. read more

If I could give Kent and his team at AAA 10 stars, I would! What started as a horrible experience turned into amazing! Kent called me and we talked and they came out and fixed what needed fixed. I was very impressed with the level of customer service that was shown to us. I spent 5 years working in HVAC and so I am always happy to see this level of service in the trades. Kent, if I need anything else done, your company will definitely be the first call that I make (after my home warranty, of course) read more

I have been using AAA for over 10 years. As the winter event was approaching , I knew there could be problems with my plumbing so I got ahead of the game and called on Sunday, February 14th 2021. I was told at the time, due to the weather the earliest I could get a plumber would be Thursday at 7:30 am February 18th 2021. I told them I suspected that, so to please book me for the 7:30 and I would see them at that time. My water went out that same Sunday , so I was happy to have them on the schedule. Thursday was an aweful weather day , but I called at 7:30 am to find out where I stood. The fairly rude person that answered the phone said that I would get an update if there people could get to work in the weather. I told them I understood, and wanted to be sure I didn't lose my place in line. After an full day of snow and no call back from AAA, I called Thursday afternoon and was told that I was still in the system and would get someone out on Friday February 19th 2021. After Friday morning passed with no contact, I called them again and was told "Yes sir , I see you here you will get a call in 45min to 1hr from dispatch". Friday passed without a single call. After 5 days without running water I was really hoping AAA would help, but they completely dropped the ball and NEVER ONCE CALLED ME. NOT ONCE!!!! I resolved my water issue on my own, and decided just to wait to see if they WOULD EVER CALL. Friday passed, Saturday, passed, and Sunday passed without a call from AAA Auger. I finally called this Morning February 22, 2021 to ask what happend.. and to cancel any service they might try to schedule. While one could argue there is an excuse for the service delay (despide the fact I scheduled service well in advance). THERE IS NO EXCUSE FOR THE COMPLETE LACK OF COMMUNICATION DURING A CRISIS. AAA Auger completely let me down in my most urgent time of need. After 10 years of loyal patronage , they showed a complete lack of professionalism and care for their customer. I will never use there service again... Pathetic... Anyone know a reliable plumbing company? Looking for a company I can count on. read more

I dont have alot of experience contacting plumbers, due to the fact that I havent had many issues in my home that werent solvable through a quick youtube video. I contacted AAA Auger due to the fact that I had a major leakage in the upstairs bathroom, the leakage was so bad that water had gone through the floorboards and it was dripping in the garage. I called AAA auger because of their website and their "Top of the line" service. FIrst of all the plumber walked in acting like he dident want to be their, when I told him about my issue he spoke to me like I was giving him such a hard project (It really wasent), and he overall had a terrible vibe with me. Eventually he fixed the leakage and he left, I paid him 130$ for his service. I woke up the next morning, entered my garage and It was a disaster. Their was water everywhere, the leakage was far worse than before. I then resorted to contact a family friend who then came over, he had plumbing experience and he gave me a temporary solution that worked and caused the leakage to stop. AAA Auger is the worst service I have ever experienced with a plumber or any service in my entire life. I request to everyone to not resort to contacting them, to this day I regret making that call and feeling talked down to by the plumber. they are ABSOLUTELEY TERRIBLE. Dont make the same mistake I did, dont waste your time with this company. Contact any other plumbing company and I ensure they'll give you better service and results compared to AAA Auger. read more

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Been experiencing low-water pressure throughout my house for several months and their outstanding technician "Adamson" came by and immediately identified my problem...exterior pressure valve. Also recommended a new water tank (15 years old) due to signs of rusting on the exterior, also replaced. Financed the new valve and water tank replacements through them (Synchrony Bank had several options to choose) with a 2-year no interest loan...GREAT! Thanks for your great response and service! read more

AAA AUGER Plumbing Services - Plumbing Near Me - San Antonio, Texas

Though they responded quickly and they seemed knowledgable, I didn't wind up using because the quote was double than what I was quoted from another. read more

These fine individuals came to my house at 8pm. I called er 6:30. They were amazing and affordable. Kind and to the point. They repaired my issue. God bless them. Honest hardworking. I highly recommend! Thanks Virgil Ana friend ! read more

I woke up to water leaking pretty heavily from my master bathroom down to my laundry room early this morning and I had to turn off the water. I called 4 plumbing companies that advertised themselves as Emergency 24/7 plumbers. AAA Auger was the only one that was responsive to my emergency and came out first thing this morning. The others offered me anywhere from Friday to Tuesday. Auger got the job done fast and for a very reasonable price. read more

Our water heater was not putting out hot water. We had to call CPS to shut off the gas. The next day AAA came by and took care of the vent pipe. Amerigo did an outstanding and professional job. He was outstanding, and a credit to his profession. I will highly recommend AAA and Amerigo. read more

I had you all come to my many times throu the years. I have always had wonderful service and today Max #62, and Chris came to help with a water leak. They were so good and they told me it was on saws property. So I was not charged, I told them they were my angels. read more

Fast service, plumber was here within 30 to 45 minutes, showed us the problem, worked on the leak and called us outside again to show us what he had done. Fast, courteous Jose was our Plummer. Will recommend them!!!!! Thank you Mr. Jose read more

They are not the cheapest company in town. But, I had 1 commode backing up when it was flushed, and after another well-known plumbing company in town and then an individual plumber, I called AAA Auger. Joe came out that afternoon, felt I needed a new commode (did a "plumber test") ...never mentioned by the other two people. At this point, Joe put in a new commode and all has been well ever since! So, after spending over $400 with the first company, and I just didn't call the individual plumber back (these independent guys just don't have the proper tools in many cases), AAA charged me $597 (ugh!) to put in a new toilet. I know I could have probably had it put in cheaper, but at least they know what they are talking about, and as of today the problem remains fixed! And Joe was such a sweetheart! read more

Very upsetting. Hate even having to give you 1 star! I called on Saturday and made an appointment for Sunday at 9:00am..... at 9:30am I called to find out if someone was on their way, the person on the phone tells me that they would let me know when someone was available, I just have to WAIT! Huh?!? What kind of business is this, horrible service, so now I'll seek business elsewhere. read more

This was my first time using AAA Auger Plumbing, and I was not disappointed! They are one of the best plumbing companies I have ever used, and here's why: About 10 days ago, I could hear what sounded like water running through the pipes in the wall near our water softener in the garage, as well as in the wall by where a pipe burst during the freeze this year (also in the garage). I called out two other plumbing companies, and both of them immediately left the garage and said my leak was in the service line that ran from the main water valve to the house. They both proposed having to dig up my entire front yard to first find the pipe and then hopefully find the leak and fix it. Both quoted about 8 hours to find the leak, and both companies charged $175/hr. This would have cost $1,400 to just find the leak (if they were right about its location), with fixing it costing extra. The first company even charged me a $100 service fee just to come out to the house. Thank goodness I called AAA Auger Plumbing Services, who sends out a plumber for free to assess the problem! They promptly sent out Adamson, who listened to my concerns, asked clarifying questions, explained the intricacies of plumbing to me like I'm five, and then told me what he thought the problem was (which made way more sense than the other two plumbing companies told me). He quoted me a very fair price to fix the problem (half what the other two companies had estimated), and then was able to isolate the leaking pipe and cap it to stop the leak quickly and without digging up any part of my yard (which, as it turned out, the leaking pipe was nowhere near the front yard). The quoted price is exactly what I paid, and now I will be using AAA Auger Plumbing for all of my future plumbing issues. read more

Did a great job today. Came over right away and solved the issue without charging an arm and a leg. Which is very rate these days. Thank you guys!! read more

Once again AAA Auger to the rescue! After going with a different plumbing company that was underprepared, uncommunicative, and lacked the wear with all to do the job he started AAA Auger came in within 1 hour, found the main line and spent the next day finishing up why the previous plumber couldn't seem to manage. Thank you AAA Auger. We will have you to the top off next! read more

We just bought a new home and wanted to switch out the kitchen faucet with a better faucet and they wanted to charge me $300... I called Anchor Plumbing and they did it for $160 and they did a fantastic work! CALL ANCHOR PLUMBING!! read more

It should be no stars but you can't go lower than1. We had an issue that required a plumber we placed a call on friday evening for saturday at 11 am but the called that they should be there around 830 am I informed them that it was supposed to be at 11, well since the it's been a runaround after another it's now Sunday at 1040am and still getting a runaround from Gregory and hung up by if I remember correctly her name was Susan. I guess the have taken the saying that your #2 is their #1. Because I tasted some crap with them, i highly suggest looking other companies. read more

They were the BEST! Gene, Paul and Martin did excellent work!!! They located the problem, repaired it efficiently and quickly and cleaned up all the mess!! read more

I contracted with AAA Auger to visually inspect, mark, and map my drain line. After inspecting 1 ft of pipe, they declared that my system didn't exist but still felt vindicated charging me the full $120 price we'd negotiated. Not my idea of great service. read more

We noticed a sewer backup outside the house. Of course it happens on a holiday weekend! Called AAA-Auger and within two hours we had licensed plumber (Hector) here to assist. He snaked the line and found a clog on the street side. He ran the camera and marked where it hit a possible break that we will report to SAWS. Very reasonable quote, with Senior or Military 10% discount offered. Extremely happy with AAA-Auger and will use them again!!! 5-Star read more

What do you mean I have a $200 water bill?? I'm not even home! Something's got to be wrong...but what to do? I'll tell you what I did. I called these guys. They showed up within an hour of my call and located the problem. Damned trees! I love em, but they went after my pipes because, well, that's what they do. Either way, an hour later and I was back in business. Courteous, reliable, efficient. The end. read more

AAA AUGER Plumbing Services - Damn trees, great work! - Plumbing Near Me - San Antonio, Texas

Very poor service. Waited 3 days for appointment. On the day they were supposed to come they called four times...but never showed up. Wasted a day waiting for them. All this to snake a shower drain. read more

Our kitchen faucet was not working properly - their team came out to take a look. They had the faucet working within 10 minutes. They provided the service at no charge. read more

I had a pipe burst this morning and had to shut off the water to my entire house. I called them and they had someone on the way immediately. Colby got here like the Calvary riding in to save the day. He was nice, professional and gave me options on how to fix my broken pipe. I cannot thank you enough. read more

AAA AUGER IS TERRIFIC! We had the BEST experience with them yesterday and we highly recommend them to all! if you need help and guidance and expertise, give the a call! We have found our plumbing company! Unlike most other plumbing companies who are just looking for bucks! read more

Great company with respectful, neat and efficient plumbers. Hector replaced shower fixtures in a 70 year old home. It was a trial but he finished (as promised), cleaned up and we couldn't be more pleased. Have used Auger for laundry room, kitchen, bathroom twice and outside water line....will continue to call them for all of our plumbing needs. read more

We called at 8 with water pouring out of our shower, so we turned off the water to the whole house. They said they'd be out by 9:30, called at 9:40 no one answered so I left a message. Called again at 10 was told plumber had difficulty at previous job couldn't show up until some time between 12-1, still no one shows up and no one calls, so we call again and they had pushed us back to 7:30 AM. All this waiting and no water and no call from them and they aren't willing to help they just say, well sorry. So much for 24 hour service or any service for that matter. read more

I have a multiple location business where the use of plumbing is vital to its success. AAA Auger (5 years and counting) in general and Juan Lopez specifically (going on 2 years) are absolute 5+ stars terrific! Very communicative in both defining the issues and explaining the fix. Both issue specific and ongoing maintenance, all inclusive. I never feel the need to call anyone else!! read more

This is the second time using AAA Auger during an plumbing emergency situation. They send someone out as soon as they can and are extremely professional. They call you when someone is on their way and their prices are reasonable. I highly recommend them!!! read more

Jayson Thank you for your excellent service! We had high pressure (120psi) to our home and a leak coming out of our service box. We called several plumbers (through Yelp and Angie's List) and had 3 estimates for the work before AAA came out. Jaysons professionalism, communication, knowledge, and "will to seal the deal" was what sold us. He worked with the pricing (vs the other companies) and did the job in no time. End result was a new pressure relief valve, ball valve from the main mater (for our convenience) and satisfied customer. Note: Our lawn also was left as if no one was there. Great price, great service. Thank you JAYSON! read more

I have used AAA Auger for almost 25 years and will continue to do so. I called for an appointment and they said, "Would now be okay?" I was thrilled. Rudy came to my house today and installed my new faucets. There was a problem with turning off the water under the sinks. The knobs were stuck. Even I tried. He was very informative and kept me aware of everything he was doing. He got everything fixed beautifully. He was professional and very polite. He even gave me a discount. AAA Auger always sends me coupons for discounts. I highly recommend this company. read more

I scheduled a simple consult with AAA Auger. 3 DAYS IN A ROW they didn't show up, calling in the late afternoon to cancel. Never again.

AAA was recommended by another plumber we've used to quickly evaluate our gas lines prior to selling our home. The technician (Charles) arrived on time, worked quickly and was extremely knowledgeable regarding gas lines, CSST/iron pipe, etc. Reasonable rates. I highly recommend AAA Auger for gas line issues. read more

Picazo just left after tightening a connection to stop a leak under our sink. Since it was done quickly and expertly, expenses were minimized. He clearly described what would be necessary if further problems developed so we could plan and make provisions ahead of time. We have received prompt, expert service from AAA Auger several times since we had an emergency one evening when our hot water heater filled our basement with water. M. Johnston read more