They replied to my request for a quote promptly, and didn't insist on setting up an estimate…read moreappointment. It was a very simple job that my husband was able to do himself.

I can't say enough good things about Water Softener Nerds! Eric was absolutely excellent from start…read moreto finish. The customer service was top-notch--friendly, knowledgeable, and genuinely focused on making sure everything was right. Their responsiveness stood out as well--quick to answer questions and schedule the work.The install itself was fast, efficient, and done with care. Everything was explained clearly, and I felt confident I was in good hands the entire time. It's rare to find a company that checks all the boxes, but Water Softener Nerds truly does. Highly recommend them if you're in the San Antonio area and need a quality water softener installed! As for value, it was $150 less than the nearest competitor who couldn't get to it for several days. Third competitor was significantly higher.

Great job, honest, thorough, repaired my pipe quickly and was in & out. Best pricing, very…read morereasonable with financing. Customer service was good too

Cody was great to work with, and his team did a nice clean job. He helped me think through the…read moreissue like a problem solver, presented clear options, and provided professional quick service. Very glad to work with these gents!

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

Great job, very knowledgeable and courteous !! Had very helpful advice…read more Thank you again !

Nick was An amazing rep to work with and walked me through all my options. He has been checking in…read moreto verify that my system is working as expected. The installation team, Sergio, is very professional as well and takes pride in his workmanship.

I'm really glad a neighbor of ours (Ms. Ida) recommended Texas Blue Water Filtration. After doing…read moreextensive research on the different big-name companies and meeting with them and what they have to offer, this company is the best so far! Great customer service all throughout from speaking with Ms. Myra over the phone to set up an appointment consultation with Mr. Alex and the installation of "The Works Package" with Mr. Anthony and Mr. Jose! Unbeatable prices and savings! They are honest and straightforward with how this works. This is our first time getting a water softener. Alex was able to explain how the system works and was also able to answer all of my questions and concerns. Being the son of the owner, he is humble and also a hard worker. He makes us feel that we are in good hands and takes our anxiety away by assuring us not only by words but also by action that they will be there when there is a problem with the system. Anthony was also able to answer my questions during installation. He is a very knowledgeable technician. I spoke with Cristina and she was able to set up an appointment within this week when there was a problem with the drinking faucet (loose screw that I tried to fix myself, but i couldn't). Anthony and Jose had modified a screw/washer that could fit in the sink space, and it worked. They were in and out quick and also was able to test the water again and everything was good to go!

I had a generic water softener since I moved to TX in 2015. It went bad and dumped softener into…read moreour toilets - which clogged some of them. My home warranty sent someone to take a look at it and when they stated I needed to get it replaced, they gave me a quote that I was not happy with. I asked for recommendations on who I should have replace my water softener and many of my neighbors recommended Texas Blue Water Filtration. I called on a Tuesday and they got me a new upgraded system 2 days later. I got the softener with the whole house carbon whole house filtration. I love how quick they were to respond and how they explained how everything works in the system I got. Wife noticed a difference in the water the same day. I highly recommend this business!

The Water Man installed a water softener for me over two years ago. Due to my home's plumbing…read moresetup, their technicians decided to install the unit outside, fully exposed to the elements. They never warned me about the risks, recommended sheltering, or provided protective solutions. If you're reading this, take it as a huge red flag: No reputable water softener company should allow an outdoor installation in San Antonio, where extreme heat in the summer and hard freezes in the winter can destroy equipment. I didn't know better at the time, and now I'm out over $3,000. The softener has failed twice, my plumbing is completely blocked by sediment, and my foundation is shifting due to thousands of gallons of water leaking into the crawlspace on two separate occasions. The First Failure It was inevitable the system would malfunction due to weather exposure. When I reached out, The Water Man refused to take full responsibility, claiming weather damage wasn't covered under warranty. However, their technicians never told me that weather exposure would void the warranty. After some back-and-forth, they replaced the parts under warranty. They claimed the system was functioning properly, but over time, the water pressure dropped, leading to a second failure. The Second Failure Wanting to prevent further issues, I followed Ty's instructions to shelter the unit. However, Ty admitted The Water Man had no sheltering solutions. So, I hired a certified water softener company to build a proper shelter. Due to the shelter's size, the unit was moved a couple meters. After the move, the system failed again. This time, when I contacted The Water Man, Ty refused to investigate, claiming that since another company had made the "alterations" for the shelter, they were no longer responsible. Summary of Failures: 1 They installed the system outside without warning me of the risks. 2 When it failed due to weather, they blamed me for not sheltering it, even though they never told me it needed shelter. 3 When I followed Ty's instructions to shelter the system, he admitted The Water Man had no solutions to offer. 4 When I hired a third-party company to build a shelter and the system failed again, they claimed the warranty was voided due to third-party work. The Water Man's Own Warranty Proves My Point Their warranty clearly states: "Any equipment installed outdoors must be protected from extreme sun/heat, freezing temperatures, fire, lightning, flooding, or wind." But when their technicians installed my unit, they: Never required sheltering Never warned me that weather exposure would void the warranty Never provided any protection solutions When the system failed for a second time, they cited another clause: "Any work performed on Water Treatment Equipment not performed by The Water Man may void any warranties." But Ty instructed me to shelter the system and admitted they couldn't do it. The Result: My plumbing is now completely blocked by sediment, leaving me with no water access and facing thousands of dollars in plumbing repairs. The faulty system also leaked thousands of gallons of water into the crawlspace, causing my pier and beam foundation to settle. This company will likely respond by claiming I was "warned" about third-party work. The reality is: I had to coordinate repairs with sheltering installation, as the warranty required it to be sheltered immediately. They were aware I was using a third-party vendor and said nothing about the warranty being voided until the system failed again. Avoid at all costs.

Ty was great, I got a few quotes from other companies and he seemed the most professional and…read moregenuine, great to deal with, installation was scheduled fast and they delivered as promised. Prices are the best deal out there. Thank you!

We had a great experience with AGM! Michael was so great about informing us of the ins and out of a…read morewater softener. Parker and Jeff installed for us with professionalism and patience. We have a lot of rocks in the ground and they did such a wonderful job of installing! We were very unsure about having it installed on the outside of our home, but Parker eased our apprehensions by taking his time to explain that this would be the best place for it. They even installed a shed to keep the water softener safe from the elements. I would definitely recommend this company for anyone who is considering a water softener. You will not regret going with AGM! I LOVE my water softener! Thank you! Michael, Parker and Jeff!!

Michale took me through the entire process and did not pressure me to buy anything! I stead, he…read moretook his time to educate me about what to look for in a new softener. Again, never pressured me into buying from him. Awesome service and great product!

Five stars for Jim (the person)!…read more Great work, arrived on time, very very friendly, and was here to do the right thing - get our water softener back to working. Jim had all the right equipment, knew his Rainsoft systems very well. His first step was to verify the water was not softened. (It wasn't.) He pulled out his test kit - verified we had a 32-grain water hardness. Previous testing indicated 35 grains of "hardness". (Here in the Texas Hill Country - we have wells and aquifer-fed water. Lots of dissolved solids - and it kills our appliances over time....) Jim verified - yes - hard water. Then he set about fixing our old (but lifetime-guaranteed!) Rainsoft water softener. He had all the parts and disassembled/re-assembled the controlling mechanism quickly. Not a trivial fix at all - but he did it really fast - with a full explanation along the way. Jim is super-enthusiastic, loves his job, loves his company, and loves the Rainsoft product. His humor and light touch are infectious. (Heck - I have him a totally-cool "Man Hug" before he headed out.) Now the bad news - Rainsoft would love it if we would upgrade our water softener mechanism to the latest/swooshiest model. WE WOULD LOVE TO UPGRADE TOO! But their standard pricing is extremely high - so it's a question of how much extra do we want to spend for soft water? And the current unit has that lifetime guarantee - so it's still easier/cheaper to keep it crutching along. Over the past 18 years, we have sent many neighbors and friends to Rainsoft (in Bulverde, Boerne, and from work/school). But with "upgrade pricing" as high as it is - I'm not sure we can recommend them long-term. JDMc

I'm writing this in attempt to truly warn any other customer in the market of a water softener DO…read moreNOT trust Sweetwater with your home. Sweetwater installed the system 5 years ago and it has never properly worked for any kind of longevity. Sweetwater will then charge you $300+ plus to come out and "fix it" then proceed to blame the customer for not having their technician over more often. I'm not spending my hard earned money on having to call a technician out every 3 months to fix the water softener. At some point we hoped Sweetwater would take accountability for their worthless system but unfortunately we were told the system is working "just fine". If you choose Sweetwater these are the results you will get.

Shout out to La'Shelbee for excellent customer service! I called to schedule an appointment for my…read moreKinetico water softener and explained my situation. She was very patient, attentive, and considerate. Even though she wasn't immediately familiar with what I was referring to, she took the time to get advice and made sure I got an appointment that fit my needs. Truly appreciated her professionalism--she was awesome!

We bought a home with a 5-year old Kinetico water softener. The water in the house would come out…read morefrothy and SUPER salty. We had Kinetico come and service it. They said that the issue was that we needed to replace the PRV out by the street, which would cost $1,000. We had a non-Kinetico plumber come out to change out the PRV and see if he could help solve the softener issue. The first thing he pointed out was that the Kinetico filter hadn't been changed in what looked like years - yet the Kinetico service peeps had been there "servicing" the system just a few days earlier! The non-Kinetico plumber noted that he wouldn't touch a Kinetico system, but he showed us how to change the filter and charged $200 to replace the PRV. (One fifth the price of the Kinetico quote.) The PRV and filter change made no difference in the salt water issue, so we had Kinetico come out again. (Another $250 even though it was under warranty.) They came out again and replaced some small components in the system head, BUT also said that they recommend that we replace the system with one of their newer models because our warranty was about to expire AND the salt would probably return. OR add a dechlorinator, but they couldn't say if that would actually solve the problem. The new system would be ~$7,500 if we bought it before our warranty expired. It would be more expensive if we waited a month (after the expiration date). (They try to upsell on the phone and when they come out. It is a constant thing with anyone we speak to.) Three weeks later the salty water returned - extreme frothy, salty water. When taking a shower, it is as if we are bathing with ocean water. I generally wash my face afterward with bottled water to get the salt off my lips. Obviously, we can't drink the water like that. So if you crave salt water and want a softener that will last less than 5 years and want to pay $250 per service call (when under warranty) Kinetico is the choice for you. It has been a very disappointing experience. We are replacing the system with a less expensive but hopefully more reliable system.

Five starts plus! Clear, prompt, professional communication…read morethroughout. We had what I thought was a failing water heater and we had booked them to replace the water heater at a fair price. After arriving prepared and on time, Andre took the time to discuss the issue and to think through and explore various solutions. After listening and checking, Andre diagnosed the issue correctly and offered a straight forward and fair solution that saved us considerable time and money. We agreed on the new scope of work and Andre excuted a quality solution in a timely and professional manner. Hot water has been restored and we have a new favorite plumber!

We had an awesome experience with Andres!!! We had got a few quotes for local plumbers to get some…read moreplumbing done at our house and Andre's was the most affordable with good reviews! The company explained everything great from the plans to the start and end dates, the work was quick and communication was great! We will definitely recommend them to friends and family in the future! We appreciate them so much!