Plumbing problems for me tend to arise on weekends and holidays. This one was no exception. At 4:30…read moream on a Friday I found what smelled like sewer water backed up into my bathtubs and shower. I was so grateful that my neighbor recommended this company. Not only did they come out that day but the repairs were completed the following day. Shout out to John Arispe and Ruben Ortega and all their teammates. They were very patient and understanding and explained everything. The communication from the onset was exemplary, keeping me informed of all appointments and follow up. It is rare these days for a service provider to do what they say they will do and follow the timeline they suggest. I would recommend this company to any on who is looking for quality service provided by people who care.

Very professional, great work and fast. Jennifer responded right away, Jacques explained all my…read moreoptions and the project was completed the next day! Will definitely recommend them to neighbors and friends!

I would recommend this company to anyone who is having plumbing issues or problems! They are…read moretrustworthy, reliable, and affordable!! They were the nicest respectful young men.. you cannot find trustworthy people now a days... I would recommend this company 100% ... thank you for a job well done!!!! Rosie C.

Called about 9:30 left a message. Joseph promptly returned my call and said they could be at my…read morehouse in 45 minutes. Arrived on time gave a free estimate. The quote was very reasonable. He told me he could start fixing the leak immediately if I accepted the offer. We accepted and the job was finished in less than an hour. Great work! Great customer service! Great value! Highly recommend!

Matt & Freddie came to my sisters house to see why the tub/ shower was leaking out onto carpet…read more They checked everything thoroughly. So pleasant ! Put some silicone around faucet in tub. They were great. The conclusion: User error causing water to spill onto floor and get soaked up into carpet!!!!!!!!! Yikes. I will definitely use them again.

We called for a water leak that needed attention ASAP. A rep came to our home within 3 hours. He…read morefound the leak, appraised the fix and gave us 3 options for the fix. It was a great experience with a rep and a company that is courteous, professional, and honest. There was no charge because it was an easy fix, but We truly appreciate their excellent service. Highly recommend this company.

Adam was polite and professional. He came out to give us a…read morefree quote due to a leak in our home with an unknown source. He was able to find the cause of the leak quickly, and was able to fix it at a fair price. He also provided us with the business card for a home restoration company that we could call for a free quote to have damage caused by the water leak. 10 out of 10 highly recommend!

Excellent service. They make pesky problems seem like a piece of cake to repair. Highly recommend.read more

PlumbSmart Plumbing Service: plumbing Completed by "Joey" from PlumbSmart of a downstairs toilet…read morethat was not draining or flushing properly. The cause was severe root growth from a nearby tree. After 37 years of living in my home and experiencing plumbing problems we decided to have it checked out. The folks at PlumbSmart had done work for us before, namely Joey and we found him very trustworthy, extremely talented in plumbing and most of all a Superb ability to communicate effectively with us. He explained, in detail, what he was doing and followed up with the best way to solve the plumbing issue! My wife and I were extremely happy with his work ethic as well as ability to hold an adult conversation that was insightful, inspiring and extremely respectful. He represented his Company in an outstanding manner! WOW! My Wife and I, highly recommend him and PlumbSmart. Further, they provide a nice discount for Military and Veterans. Another WOW moment! Veterans and Active Duty Personnel, call PlumbSmart first! My qualifications as an Expert and Experienced Food and Service Critic; I have over 65 years of Management Experience. I went from picking Cotten, Fruits and Vegetables in many parts of the country, as a Migrant Worker to earning a College Degree with a BS in Business Management. Plus Serving my Country in the Air Force for over 22 years. As a Civilian I have been trained in two Culinary Schools, to include on the job training at other venues. I've successfully managed full service as well as fast food restaurants and have had my own successful Catering business. I have traveled to many places in this world and tasted the many culinary delicacies this world has to offer! As a Culinary Trainer, I have trained personnel on how to provide superb cuisine, sales and customer service. At the age of 79, I am now retired and enjoy being on THE OTHER SIDE OF THE APRON.

Water heater install went smoothly, next day service and reasonably priced. Install was clean and…read moretidy.

We have worked with Daniel before and were very pleased with his work on our water heater install…read more A year and half later, our water bill increased with notifications from SAWS of a potential leak. Daniel came out to inspect and could not locate the leak, but could hear it. Suggesting a little bit of time for the leak to come to the surface, it finally showed itself on our lawn. Dillon came out and located the leak, repaired, tested and advised the system is now closed and no leaks evident. Daniel and Dillon are very conscientious and thorough in their work. They are great to work with and I trust them to complete the job and at a fair price. You definitely will not feel cheated, and they will explain all details related to the job. they are my "go to", in terms of plumbing and honesty.

Poor communication. Made repair w/o giving me an estimate. Part cost $70/repair charge $345!!!read more

Very pleased with Tsanko's professionalism and quick response. He showed up early and solved…read moreseveral small plumbing issues. His prices were reasonable and offered up front for each repair. Will hire him again if needed and have already recommended him to others.

Tsanko worked quickly and did an excellent job. He was available within the day and installed my…read morewater heater no problemo. Without a doubt, I would suggest him for any and all plumbing requirements. He is personable, reasonable, and honest.

Big City Plumbing came to our home to diagnose a leak on December 23. Upon inspection, found out…read morethat it was underneath the foundation. They returned on the 24th and worked a full day. Very determined to find the leak and repair it in a timely manner. Very impressed that they were willing to work on Christmas Eve. Very professional. Highly recommended. Support local business.

Great experience with this company. Been using them for a couple years. Felix and Paul came out…read moreyesterday for service check, and were exceptionally kind, courteous, professional, patient and explained everything to me. Plan to continue using Big City Plumbing for services and repairs.