Reliance Plumbing is top notch and honest. They replaced my water heater in a pinch and the price was fair in my opinion! I highly recommend this company! #YelpMDburbs read more

I highly recommend them. For my area, I believe they sent Tom and he was very respectful and was trying to walk every possibility for a wet spot. He was patient and he didn't push for any unnecessary actions. We couldn't recreate a leak and there was nothing he could do so he didn't find it fair to charge me for the visit. I really respect that. It makes me trust him and I will go with him again and again as long as I am in this area. read more

Tom is a consummate professional. He's done a number of tasks in our house, including changing the hot water heater, and we are thoroughly satisfied. He is pleasant, respectful, hard-working and honest. We feel lucky that our neighbor recommended him to us and would do the same without reservation. read more

Tom does a great job at a very good price. I've had him or Bruce work on things for the past several years. Excellent advice too.

Tom was quite amazing. He did three big jobs in our house and the efficiency that he worked at was amazing. It's very hard to find a good plumber but Tom is not only good, he's great! read more

My best plumber experience ever. Tom is a Master Plumber, licensed and insured. I had to replace an old 75 gallon water heater. I received a call back the same day and he was able to come take a look at it for an estimate the next day. We were able to schedule the work the following week (it wasn't an emergency and it wasn't leaking). I needed a few changes to meet current code and he did a great job of explaining everything to me. His price was right where I expected it to be. They took great care to make sure my carpets were protected and wore masks and booties. I also had to ask him about a backflow valve for our sprinkler system, because another plumber had told me I need to put one in and it has to be replaced every couple years. He realized, very quickly, that our house doesn't have one in the basement because it was tied into our toilet on the 3rd floor. We just have to flush the toilet regularly to flush the sprinkler system. The other plumber didn't even realize that was an option and would have charged us to install one for $500. These guys are honest, kind, hard working, fairly priced and did a great job. This is the only plumber we'll use going forward. Highly recommended. read more

BEST local plumber!!! I recently needed plumbing work done to repair a leaking water line in my outdoor spigot, installation of a water line for a new refrigerator and installation of a new garbage disposal. Tom, from Reliance plumbing, had been recommended a couple of years ago by a friend. I had been through a few really awful experiences with other local plumbing companies over charging me. I am so glad I now have the best plumber!! Arranging an appointment is easy. My messages and or texts are immediately responded to. Tom arrives on time, is very professional and always goes out of the way to keep costs down. I highly recommend Tom. Reliance Plumbing & Drain Services Plumber in Carroll County, Maryland 410-756-5330 read more

Doesn't return calls after 2 days. Had used Tom in the past and was generally happy with his work minus a few issues where he didn't properly seal a garbage disposal and it leaked. I get that you are busy and my job isn't an emergency but I do appreciate communication especially when I'm told that I'll get a call later in the evening. read more

We had an great experience with Reliance Plumbing! They were very responsive in scheduling us quickly. We had four separate jobs, including replacing two outdoor faucets and he was at our house for over three hours. He was knowledgeable and his work was excellent and the price very reasonable. We will recommend them to all our friends and our Nextdoor group whenever anyone is looking for a plumber. Our daughter had previously used Reliance Plumbing and also had a great experience. So glad they come to Montgomery County. read more

Absolutely the best! We have used Reliance a few times over the years for toilet, water heater, outside spigot, clogged lines and Tom and his colleague Bruce are simply the best!!! They are kind, efficient, not rushed, fair priced and just all-around nice guys! You cannot go wrong with calling them. read more

We first met Tom when he came out in response to a claim we made on our Home Warranty, we had a leak and he fixed it. No muss no fuss. My husband was so impressed with him that now, even though we no longer have the home warranty, when we have plumbing needs Tom is our guy. He is fair, knowledgeable and does it right the first time, a must when it comes to plumbing. Tom is, and will continue to be, our Plumber. read more

Tom and the other folks at Reliance have been super helpful, professional, and reliable for the ten or so years that I have used them. I would recommend them for any plumbing need. Billie W., Uniontown MD read more

Tom was the only plumber I had ever liked or trusted. Fast and honest. Very reasonable. Pandemic strikes and no calls returned, gave them a second third chance. Even sent him a text to see what was going on, if they were still in business. Nothing. Too bad. read more

Bruce was referred to us by our Home Warrenty and was absolutely wonderful. We found out the problem was not covered by our Home Warrenty and we were charged a fair price (actually less than a competitor). We were not pressured in any way and Bruce took extra time to diagnose the problem and explain our options. We will definately go with Reliance again and I have them highlighted in our contacts. read more

Bruce did the plumbing repairs. We used Reliance from our Home Warranty service. Bruce found the problem, did the work, took extra time to make sure everything was resolved, explained the work, spoke with us about other projects we are planning, and was friendly. Very satisfied. read more

Bruce came out today; he was on time, had the necessary parts, and was very knowledgeable. Making the appointment was done very efficiently. The price was very reasonable. I will definitely call them again. read more

I will NEVER Use another a Plumber , Tom is an honest "stand up guy" , so very Rare these days , Came on time , Professional , explained everything , did the job and even had time so he completed a second smaller job and still charged me 1/3 of the estimate of another local plumber , 5 stars just isn't enough , be confident in this company !!!! read more

Needed a broken handle/flapper for commode and this service was recommended. For $125.00 he did this and corrected toilet seat. very proficient and professional. Keeping his card on file. Tired of higher end high rate plumbing services. read more

Our bathroom sink was having clogging and drainage problems. I called Reliance Plumbing TWICE to get an estimate on the cost. Both times the person (different person each time) answering the phone said someone will call me back. I have yet to get a call-back and it's been two weeks. If the job is too small or not profitable enough for them, then say so and I will find someone else. But to ignore me is totally unacceptable. Not impressed. read more

Tom replace my pressure valve today. Even in my first interaction on the phone, yesterday, I knew he was great! He was on time, professional, kind, explained the problem and replaced it quickly and efficiently. No hassle and problem solved!! Thank you, Tom! read more

Reliance Plumbing & Drain Service is the best. Tom was friendly and professional. He fixed my faucet and a toilet with such expertise, but explained everything on my level; although I know nothing about plumbing, I understood what he was doing. He even took the time to call the faucet company to order the part I needed, then returned to install it. Great service, great serviceman. read more

We called Reliance for a kitchen sink clog and Tom worked really hard to get our sink unclogged. Thank you Tom you will be our plumber for life. Great service and affordable read more

We've used lots of different plumbers over the years, but have finally found one we'll stick with. Reliance has been here a couple of times for small problems, and they are fair, prompt and most importantly, they deal with the problem in a methodical manner, looking for the cause as well as the fix (our most recent problem may very well have stemmed from a chimney problem.). They seem to care about their clients, which is becoming more and more rare. read more

Bruce is great! We call him for everything plumbing related! He is able to come out quickly, and he takes time to thoroughly explain the issue to you so you know how to fix or avoid it in the future. His rates are wonderful as well. HIGHLY recommend! read more