Warner came today to jump start my battery and I'm not sure if I've had a better customer service…read moreexperience than him in a great while ! He showed up in 10 minutes w a positive attitude and explained everything so I could understand it. Took his time and didn't rush . Just a great guy ! Roy's is lucky to have such an asset on their team!

The Guy came he had a bad attitude smelt like cigarettes and piss I will never use Roy's towing for…read moreanything

Freddie B was amazing! He came to the rescue when I couldn't find my spare tire and had to switch…read morefrom a tire change to a tow. He was extremely patient, flexible, and accommodating with the unexpected change of plans. He even drove back and forth while I looked for a tire shop. Freddie was professional, respectful, knowledgeable, and genuinely kind throughout the entire experience. Excellent service and highly recommended!

Wow, they valley me for clarification where my car was, when I told them I was on the side of the…read morefreeway they made me a priority and got there in 15 mins instead of 45. It was so nice of them, I really felt taken care of

I call the place and the person on the line just says hello, like hello is this the towing place or…read morenot? He talks like he's super lazy to be on the phone, and then get this, they wanna charge me $200 for a tow of less then 2 miles. Lmao yeah right , don't waste your time here seriously.

Always had bad experiences with roadside assistance companies so when it took them 30 minutes to…read moreget to my location I was not happy. I was already late for work and the last thing I needed was to wait on the side of a road waiting for a jump start. But it was worth the wait because I finely found a good company . When the guy go to me he explained that there was a mix up and he was incredibly sorry and that this never happened . .. From then on the service was amazing. Even though I had to wait , it was worth it because now I finely found a good trustworthy company that gives reasonable prices .

My truck was vandalized and needed the right quarter panel resprayed. My insurance company…read morerecommended Carstar so I took it there. I was extremely impressed by the quick, courteous treatment, the professional assessment of the work to be done and the extremely thorough, high-quality work that was performed. During their prep, they discovered previous bodywork, which was poorly done and reached out to that body shop to settle the cost difference. They then completed the entire job correctly and the results were stunning. The bodywork is so straight and smooth, that it's even better than the factory lines. And the paint work was perfectly matched and flawless. They did take a few extra days to complete the work, because of the unforeseen damage they found under the existing paint, but it was well worth the wait. I'm extremely happy with their work. I can highly recommend Carstar to anyone who needs professional body and paint work for their vehicle...

Thank you to the team at CarStar City Auto Body of Simi Valley for fixing my vehicle! I found…read moremyself in an unfortunate situation needing repairs and had experience before with formerly City Auto Body. They are an authorized repair dealer for my insurance and I like that they partner with Enterprise to service their customers. Much better than Hertz in every way. From start to finish, communication was quick and smooth. I was given an inspection almost immediately and given the keys back just as quick it seemed. Working with body shops from a previous career, I know this is not an average experience. The most deserving part of the five star review is the extra steps they took. For example, I had a few minor scratches on my front bumper they touched up for me. Free of charge. They also detail your vehicle nicely and have a water bottle upon your return. The little things make for a nice touch. Much appreciated and recommend this body shop for any future repairs.

My family's car broke down, and we called several places nearby and these folks offered half the…read moreprice of other tow companies to tow us two hours home. They also let me and my family of 4 ride in the tow truck with them, unlike other companies, saving us from an expensive Uber. Really kind and generous people with a very cute dog, thank you!

I would recommend SA towing for their professionalism, friendly attitude, and value. I know that my…read morecar is in good hands and they offer some of the best prices in Los Angeles area.

This place is fucking trash,i called them to tow away a car and they ended up towing my own car and…read morecharging me for it! When things culdnt of gotten worse they didnt give me a receipt.

Showed up earlier than expected. Took the time to actually listen to the problem I was having and…read moregot my car started! Ended up not needing the tow after all. Thank you for the great service!

AAA is unfortunately partnered with west hills towing for battery checks and exchanges. Apparently…read moreAAA makes the tech check the battery every time they come even though the first tech stated the battery needs a change. The first tech from west hills towing company straight up lies to customers saying the battery is either chargeable or replaceable when he doesn't have the jurisdiction to do so. So he doesn't charge my battery that apparently needs to be charged and he sets up a next day battery delivery and installation without telling me what time it is. He just said to call AAA in the afternoon which I'm glad I didn't listen to him because he scheduled it at 10am when I had something going on. The 2nd tech comes the next day and demands paperwork from AAA that the battery is under warranty when this was never discussed previous day or by AAA. He checks my battery and said it's good. I called AAA to verify and they reported from previous day that my battery report was "good and no issues" so why did the first tech said it needed to be recharged or replaced? It will forever be a mystery. The funny part is this company loves to hide its tracks because they conveniently "don't have any documentation of the tech coming out the previous day". My fault for trusting the system. I should have asked for all the documentation from the beginning. Don't even bother with this disorganized dishonest company. On top of it they charge $100 for labor. Thanks west hills towing company for wasting my time and not fixing the problem.

Nothing says "customer service" quite like getting stranded and then being treated like you…read morepersonally ruined someone's day by needing a tow. West Hills Towing proudly carried on the towing industry tradition of having the warmth and hospitality of a parking ticket. What made it extra impressive was this was through AAA, where you usually expect at least a little professionalism. Enter Nancy, self-appointed Supreme Court Justice of Towing Operations. Before my vehicle could apparently earn the right to be transported, I was informed with a spectacular attitude that because I didn't have my registration physically inside the vehicle, my tow was being cancelled. No problem though. I called AAA back, they sent another tow company, and amazingly, the vehicle was towed with zero drama, zero attitude, and zero need for a hostage negotiation. Being stuck needing a tow is already stressful enough. The last thing anyone needs is someone treating them like they're trying to smuggle state secrets instead of move a broken vehicle. I sincerely hope Nancy finds the inner peace she's clearly searching for. Until then: DO NOT USE WEST HILLS TOWING. If AAA assigns them, do yourself a favor and request another company immediately. Your blood pressure will thank you.

Absolutely my favorite local towing company..ask for David he will take the best care of you and…read moreyour vehicle 110% very safe reliable quick honest affordable family man! Thank you bro!

Experienced an unexpected 2-tire blowout, and TOW 4 Less came to the rescue promptly. The tow guy…read morearrived within 30 minutes, suggested nearby tire shops, and even dropped me off with the towed car. Extremely reliable, quick, patient, and professional. Great communication. Turned a not-so-great situation into a positive experience. So thankful