This local company is the best. I contacted James after a failed attempt with another well known…read morecompany and had a great experience. James came out the day after I contacted SmartPNW and helped me pick out what I needed. He was professional, polite, and fun to work with. He came in under budget and my custom shades were here in 2 weeks! Caitlin kept me informed about my order and James did the installation in about an hour and a half. My shades are absolutely beautiful and I couldn't be happier. I highly recommend this local business and will definitely use them again. Thanks James!

We hired Mark for two different home inspections. If it were not for Mark's thorough inspections,…read morewe would have bought a house with some seriously hidden structural flaws. He encouraged us to follow him around and ask anything that comes to mind. I learned so much from him. He's just as quick to point out what is good about the home as what is wrong. Would certainly encourage my friends to use WA Home and Energy.

WOW My wife and I were thoroughly pleased with our contact with this company…read more The owner, Eric, is the person that did our inspection. He arrived promptly on time and began by initially asking us about our major concern (excessive winter heat bills) and then explained what the inspection would include. The blower door test along with the thermal imaging revealed numerous areas, such as ceiling light cans, along with more obvious insulation needs requiring attention. He laid out initial steps to take to address our heating bill concerns and the best people to contact for the individual tasks. But what made this visit with Eric special was his friendly, thorough and caring manner and our sense of his perceptible honesty and integrity. The inspection itself was not that expensive but the value to us was---------PRICELESS.

This company broke my ceiling while in the attic and tried to slip away without telling me. My…read moreteenager told me right after he left. I called them immediately. They came out and offered to make things but they not fixed it. The repairs were more than estimated. They said there was more additional work after the original estimate. And, found even more work while finishing up. I have had somebe check their work and appears that repairs have been made. But I would not recommend them as itvwill cost you.

If you go through PSE for a home energy assessment and they give your three names, go with Echo…read moreEnergy! Kyle came out and assessed our home for possibly getting extra insulation in the attic crawl space. That's not what we need and he was honest enough to tell us that. Then he came up with some options to address our issues of extremely high winter power bills and why we might be able to change this with some insulation in the crawl space UNDER the house where a great portion of our heat ducting is. What he said makes complete sense since our summertime AC usage does not cause our power bill to go through the stratosphere. Honest and on time! Actually, called because he could come a bit earlier and that was just perfect for us. He spent a lot of time investigating issues. Echo Energy appears to be a keeper.

I have used WES for over 13 years. They installed my generator and heat pump in our house when we…read moremoved in. They check our furnace/heat pump/generator regularly. We also use them for various and sundry electrical fixes, like the sump pump and garage lights. They also replaced our water heater (15 year old dev quality) and fixed the water step down from the street. They are very professional and bonded. They also do extra stuff like take the old generator to a neighbor down the road when they put in the new one. Their permits line our fuse box and they installed a whole house surge protector while they were doing another job, so $50 my cost. Thank you so much for helping this retired couple keep up with upkeep of our house.

I signed a five year maintenance contract for my furnace and heat pump several years ago. For the…read morelast 3 years, upon having to book 6 to eight weeks out and asking for an 8 to 12 window, the tech has not called at all or not showed up until 2. And when I call to check, I've been told he's having issues or having a problem. Is there only one technician? I cannot believe. I get the same song-and-dance/ lie every year. Don't use this business, they will cause you hours of stress of not knowing and a waste of time off work as well.

* Responsive * Bonded and licensed, work is permitted and…read moreinspected once complete * Excellent troubleshooting and customer service after the work was done * Fair price * Enhanced security measures like texts with pictures of who's coming to your door/ clean professional vehicles * I'd use them again/ recommend them to my family and friends We recently had a plug to the all important microwave as well as several other outlets suddenly go out. Thus began the search for a balance of cost and service. We know that this old house has some knob and tube, so we made the electricians we called aware of this at the onset. Some politely refused, some were too busy to make it out anytime this year, and some just plain didn't call back. Fuller called back quickly, scheduled a seasoned pro (you know this because they text a picture of the person coming, with a brief resume attached--a nice touch and made us feel comfortable with letting just anyone into the house) he showed up at the very front edge of the window they set for him to arrive, and immediately got to work on discovering what was up with the outages we called about. I should note that the diagnostic call does cost around $300, so you'll want to add that to the total price of your repair, and be fairly certain you want to hire a company for those repairs, as I am guessing company A won't just trust company B's assessment. They scheduled the work just a few days after the initial consultation. Again, right on time, and working clean, respectful of our space and clear about what he was doing. Exactly as expected. If everything had ended there, I would have been suitably impressed, but the old house had some tricks still planned and the newly installed breakers tripped shortly after the repairs. I emailed that night, nearly 11pm, to say that the problems had moved/ still persisted. When I got up in the morning, Patty Fuller, owner, had personally written to me to apologize and schedule a return of one of the electricians to check the work. They came out again, made adjustments and fixed the problems quickly and without further cost to me. Then the electrician and Ms. Fuller contacted me again once I was home from work to make sure that their fixes were suitably working as when they made the repairs I was not home. Plus they sent a supervisor, the same person who originally came out to diagnose the work, to verify the work and double check. I'm impressed and I will use them for (I know my old house...) the next time.

New owners are incompetent at running an effective business. Focusing on scripted sales tactics…read moreinstead of authentic customer service. Beware.

Kirk at From The Ground Up came out to inspect my crawlspace and attic. He was super professional,…read moretook time to explain his findings for me, and was very thorough. He came to inspect and gave his expert and non-biased opinion without trying to sell me any kind of repairs or services which I appreciated. A lot of times guys will come inspect and then tell you they can also repair things which to me is a conflict of interest. None of that here with From The Ground up. He even took the time to take a look at some issues in the house that were not part of the crawl and attic inspection at no extra charge. That is something you don't get a lot these days. It was pretty clear he was about taking care of the customer. And as for the crawl and attic, he went all the way in and didn't just look from the entry point. Very important factor if you want an accurate inspection in these tough to get into areas. All in all I will definitely be using From The Ground Up for any of my home inspection needs. You should too.

Kirk is an excellent resource and we highly recommend his services. He is knowledgable, thorough,…read moreand professional. He makes sure to help you understand, as a homeowner, how to maintain your household. Very grateful for his expertise!!!

I obtained estimates from three different companies to perform a couple of insulation jobs that…read morerequired accessing some very tight areas to perform the work. This included improving the insulation around a skylight well located in the narrow space at the the edge of our attic. Rory provided a competitive price quote with some additional work such as properly terminating our kitchen range hood duct through the roof, replacing a cheesy flexible dryer duct in the attic which was accumulating lint and becoming a fire hazard, and improving the insulation on our attic access cover. The job was quickly scheduled and accomplished. Rafael and Louis were extremely courteous and completed high-quality installations under difficult conditions. Among other things, they really improved the insulation around the skylight well. This has significantly cut down on the heat which had been blasting though from the attic space during the summer due to a lousy installation years back when the house was built. Bottom line, these are the type of jobs, companies and people that I enjoy posting reviews about. I only wish we had done it sooner.

Owners communicated very well and patiently accommodated our reschedule requests. They removed…read moreattic insulation and reinstalled blown in insulaiton fter a roofing job. Highly recommended!

Had crawl pros fix the crawl space under our home, it was a complete disaster, the crew of 3 worked…read moreon it for 6.5 hours ( a job I wouldn't want to do) , I haven't been down there but the photos the lead man showed me it looks pretty awesome down there, great job guys!

I hired these guys to clean out attic and basement, and to seal ducts and replace insulation due to…read morerodent damage. After the work, I discovered an unusual amount of dust accumulating in my house and tracked it down to the attic intake duct not being sealed and the new blow in cellulose insulation being sucked into my air system. I removed the blow in insulation to seal it and found all the shoddy work done by the Crawl Pros crew: unsealed ducts, horribly sloppy foam spray sealing, wrapped ducts with large gaps where insulation is missing, old rat droppings not cleaned up, sand from blasting not vacuumed, bent blow in depth gauge to mislead about actual insulation depth, old insulation re-used and buried, loose staples from a failed staple gun, and damaged hardwood floor near attic entrance. Whatever you do... look elsewhere for attic or basement work