Very please with their work, I've used reliable housekeeping Services previously and continue to go with them because they are professional timely and get the job done. I had an old tenant and he simply made a mess of his toilet and restroom. Kind of a gross job but they got it done very happy with the result. Their prices are fair, and they're very upfront and clear with their charges. read more

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I was very pleased with this company and they did great cleaning in the past. My latest experience was not as good as previously. We hired them to do a move out deep cleaning which cost over $500. Their two employees did about 75% of the job and left with dirt stains on the kitchen and bathroom tile floors, sides of counters not wiped, grease above the microwave and in the upper cabinet and along the top of the kitchen cabinet doors closet shelves not cleaned, as well as some of the interior windows etc. I told the owner Brandon that I was not satisfied and that my Wife decided to complete their cleaning job as she didn't want them back at the house. Brandon understood and took care of the issue and refunded $200 off of the bill. Completely satisfying my wife's dissatisfaction. Thus rendering complete client satisfaction. read more

They did great job ! The price was reasonable. It is clearly family owned! They put their pride of business ownership in their cleaning.

Good job but super expensive! The business owner is very professional and organized. I wish their prices could come down a little.

Andrea was punctual, detail oriented and thorough with the cleaning. She was friendly and would recommend her to anyone!

I paid for three hours of cleaning service for just the kitchen area and mopping floors (total square footage is 600sq ft)! This is what I got- $180 down the drain. Would not recommend as they charge per hour but don't get the job done. read more

Reliable Housekeeping - Fridge - Home Cleaning Near Me - Rancho Cordova, California

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Never called back... texted the estimate and wanted a deposit before ever speaking or meeting with me... 3 times I received a call after the original estimate with no one on the other end... When I called it went directly to voicemail... This is the text I received... Hey Kiersten, the way we operate is that we send a rough estimate to you based on the type of cleaning you need, and the square footage. From there if you're comfortable with the rough estimate you would approve and pay a deposit, and we would schedule a time to come out and clean. Upon arrival to your home we do a walkthrough. At that time we let you know if our rough estimate was accurate, or may need adjusting and we work out the details with you. We then start cleaning right away. I've been in the service business my whole adult life and would never have asked for money ahead until I met with the customer... I always wanted to be sure we were a right fit... Have no idea how they've received so many stars on yelp read more

I found Brandon and his company on Yelp, and I can not recommend them enough. My roommate and I were shocked at how clean our bathroom and kitchen were. We did not think it could look that nice. They did everything they quoted in the estimate, in the time they quoted, and they did it very well. They also worked with me on pricing and priorities, which I really appreciated. We're going to sign up for a monthly maintenance clean because we're so happy. I know when you Yelp/Google "Cleaning Company" it can be overwhelming, if you find this review do yourself a favor. Stop scrolling. Pick them. You won't regret it. read more

Reliable Housekeeping has helped me out with cleaning my apartment two times. I am happy and satisfied with the work they do. They are very nice too. I would highly recommend them. read more

I asked for a deep cleaning of my bathroom and kitchen (bathroom had mold and the kitchen had deep grease stains) and they went above and beyond! My bathroom is sparkling white and the kitchen has no more grease stains! They also cleaned everything else in my home as well, and I could not be happier. I was so impressed, and feel so great about my new apartment now. They did the work efficiently and affordably as well. My boyfriend and I are already talking about having them come back again in the future! read more

They did a great job. They had a huge task ahead of them and they went full force! I sincerely appreciate their hard work and they were just really nice. Thank you! I'll definitely use your services again. read more

So, my estimate was half of what I was charged. The 2 people that came to clean my house however, were amazing! It's too bad the owner is a scam artist, I would've loved to have them come back. Unfortunately, we can't afford $230 every 2 weeks when we originally agreed upon $140. I brought my concerns up to the owner and he suggested we should do a monthly service instead of bi-weekly but that defeats the purpose of having bi-weekly cleaning. Lol. I received a reminder today AFTER I cancelled my services... reminding me of an appt scheduled this Friday. Luckily, my card has been cancelled and he won't be able to charge me if he decides to ignore my cancellation from 2 weeks ago. I'd definitely go somewhere else. read more

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I was introduced to Reliable Housekeeping here on yelp through their quote feature that allows you to get quotes from local businesses. Brandon responded quickly to my request for a quote. Brandon's communication was clear, friendly and professional. He provided a quote for the job, and we set up a date and time for the crew to clean the same day I requested the quote! The day of the cleaning; the crew texted to let me know they were on their way, and they got here right on time. They did a deep clean of a house that I don't think it had a deep clean in four or five years. I was getting ready to move into the house, and I needed a team willing to clean base boards, sills, windows, blinds, walls. They turned a dingy five bedroom house into something move in ready in a matter of hours. They did such a great job, I asked them to come back later in the week and clean the exterior windows and do some more work in the kitchen and bathrooms. Reliable Housekeeping was certainly reliable, and they did a great job overall! I would recommend them to anyone that needs some cleaning done, and I'm planning on asking them to come back on a regular basis to help keep the house clean! read more

They were a pleasure to work with . The house is spotless. They have great communication. Got a text when they were coming. They worked hard for hours and the house looks beautiful. I will definitely use them again. read more

Everyone has been very friendly. The place gets cleaned at a reasonable price and takes a reasonable amount of time. They make sure to include special requests if you need them. So far things have been great. read more

Reliable ha! If you mean making sure they charge you for services they never provided. Showed up two hours late. I had already left my property after waiting my 2 hour window. ( they were late on top of that large window. I was assured they would be early because I was the first House that day) regardless told them it wouldn't work out and have to reschedule. Then they charged me $180 for showing up late and not cleaning a thing. Seriously save the time money and headache there is a reason they have so many openings and can fit you in right away. Scam!!!! Stay away!!!!! Share this review to help others. Your response is a joke why charge for services you never provided? We can resolve this by refunded me. If you won't my bank will read more

I hired this company to do a one-time deep clean of my downstairs. I asked if they could also clean the banister to my stairs. I even confirmed on the phone they could clean the banister without damaging the finish and was assured they knew what they were doing. Two people showed up for a 3 hr job. The guy "cleaned" my banister using a melamine sponge and striped the finish up and down the entire banister. The downstairs bathroom wasn't cleaned and the shower door was left with soap scum all over it. The guy that cleaned it said they hadn't brought the right tools to clean it. The woman took 2 hrs to clean the shelves in a near empty refrigerator. I found later she had broke one of the shelves and hid it. The owner did later replace the broken piece to his credit. He also said he had multiple complaints from clients that she broke things in their homes. If that is the case, why did he keep sending her out? They did not clean the windows which was to be part of the service. When I asked why not as they were leaving, I came to find out they didn't know shutters opened to allow access to clean the windows. I paid over $400 to this company. They not only did not do even basic cleaning, much less deep cleaning and they did major damage to my home. I tried to work it out with the owner to refund the cleaning fee so I can apply it to having the finish on my banister repaired and have heard nothing from the owner after multiple requests. Do not use this company. The employees are not screened, untrained, and do terrible work. They don't even know how to clean and I am left with a damaged home to repair. read more

Good thing about this company was that they were able to squeeze me into their schedule in a one day notice. However when i made the appointment, the company misled me about the pricing and service. I have a regular cleaning team, but because they tested positive with covid so they were not able to come and clean the house. My regular cleaning team came once a month charged me $160 with 3 person deep cleaning and no time limit. (Include inside the fridge, oven, microwave, dusting the blinds, pictures, cleaning under the couch and waxing my piano) Thats why when reliable housekeeping told me 3.5 hours for $185, it made sense to me. When Nick and his team came, i told them what i need to be done in the house, i am very surprised that he told me my requests are time consuming, because they only have an hour and half (precisely an hour and 10 minutes) to clean the house. I told him i purchased 3.5 hours. He said 3.5 hours is divided by 3 workers. I didn't know what to say, and just ask them at least do the basic cleaning. When they are done, my bed side table is still dusty, the kitchen sink still have brown stain around the drain area, bathroom sliding door still have water spot. To be honest, i would rather spend some time and clean the house by myself next time. read more

Very happy with Reliable Housekeeping! They cleaned a rental home I am preparing to sell. They were flexible when I had suddenly had to change the cleaning date and they listened carefully to my wish list. I'm happy with how much better everything looked afterwards. Very professional team. Hope to use their help on my own home someday. read more

The price was reasonable for the amount of work they had to do. Three ladies were dispatched to my place and they got it sparkling, even tackling the crusty oven, and leaf and dirt-filled patio. What I especially liked was that they swept/vacuumed under the furniture they could and instead of dusting around everything, they moved the items and made sure to wipe all surfaces. The ladies that came to my house were super friendly and communicated well, plus I enjoyed the karoke while they worked :) read more

I have never hired housecleaning services before so I don't have much to compare to. They work hard and cleaned some really bad stained bathrooms. I tried everything but they were able to get them clean. I'd recommend! read more

This review is long over due. The cleaning team did a move out clean and a move in clean for us. We were moving out of a rental and into a new home. I was really taken back by the excellent customer service we experienced. Brandon was such a kind guy and you can tell he loves what he does. We would for sure recommend this team for both cleaning and excellent customer service. Thanks again. read more

I had engaged Brandon for kitchen deep cleaning and carpet steam cleaning. Since I was short on time and he was the only one having availability, I went ahead. Now after moving in, we got to evaluate his work in detail. Hence putting this delayed review. I had discussed about a fixed rate rather than hourly. When he arrived at home, after evaluating the carpet area, he increased the quote by$100. Further, after about three hours, her mentioned he is done. When we looked at kitchen, we found lot of sorry spots. He mentioned that his three hours are over and that he cannot do anything more than what he has already done. I feel as if I have been cheated of my hard earned money. Overall, too pricey and not worth the money or time. I would recommend everyone to stay away from them.. read more

They are the best. They fit me on a very short notice. Very professional and courteous worked with me and made my house look beautiful. Highly recommend them , thanks Brandon for everything:) read more

Branden responded immediately to my request for service. The ladies arrived timely, were very friendly and did a great job. Would use again. Thanks. read more

These guys did an awesome job! Helped me do a deep clean for a move out and did incredible work. Would highly recommend Reliable Housekeeping if you're looking for help getting your home in order. read more

Moving to a new town is daunting -- you have to start everything over again from friendships to dentists to housecleaners. I actually had not been able to afford housecleaners since moving to California in 2015 but finally felt I could manage it. I was shocked at the estimates I was getting! Some services didn't even call or text me back. Some were snarly. Reliable was a great find -- much more reasonable pricing and good service. They come on a biweekly schedule, which is plenty for us, on the same day of the week. The time varies, which can be a little challenging to plan around. The cleaners are fast, professional, and pretty thorough. We have rare books and art, and older furniture that require careful handling, which Reliable respects. They bring all their own equipment and materials, which means I'm not having to buy expensive products. We've been very pleased. read more

They did a great job on a house that was very dirty, their communication was excellent. I will be using them again.

Excellent service! I had my annual inspection at my townhouse I rent I been too busy to clean. Brandon and his staff came out in a Jiffy and deep cleaned very detailed and professional. Let me say I passed my annual inspection after they were done. Thanks again Reliable housekeeping!! read more

The cleaning team did a wonderful & thorough job! my house has never looked better!! I have a 1,800 square foot home & it was cleanedhour read more

Amazing job! Had them do a move out cleaning on pretty dirty home. 2 people worked their tails off and did a amazing job! Also had carpet cleaned. Super nice guy and was determined to get stains out and worked diligently to achieve it. Very informative when called for estimate info and scheduling was a breeze! Would use again and highly recommend. read more

Incredibly happy with the services Brandon, Lei, and Nick provided! I originally needed their service back in March. Was able to get a quote for 6 hours then. I also requested oven and blinds to be cleaned . The process of getting an estimate online was seamless. Due to hospitalization I wasn't able to get the cleaning originally quoted for. Now we're in May, I was able to put down the deposit. I gave Brandon a call and Brandon was able to get me a last minute next day appointment! Day of cleaning, I received a text letting me know when to expect the cleaners. Nick and Lei came on time. They are both very friendly and diligent with their cleaning. Everything looked spectacular! They even got wiped down our baseboards. A couple spots were missed but they were open to rechecking their work. Very receptive! I know our house wasn't easy. We had.... A lot of cat hair from having 3 cats and few months of not being able to clean the house ourselves. Our house now looks as close to when we first moved in! They did go over the quoted time of 6 hours but Nick made sure to run it by me to see if that was ok, which I said it was. Payment is paid through their client portal which we received a text with a link to our invoice. From start to finish, the process was seamless. We hired cleaners in the past and I can say Reliable Housekeeping has been the best work I've seen! Will look forward to having them again. read more

I am very impressed and pleased with the outcome of Reliable Housekeeping.... They kept me informed of their arrival time. They came and cleaned my carpets and did an amazing job... very courteous and respectful as I work from home. I would without hesitation recommend Reliable Housekeeping..... read more

Excellent service! Friendly workers. Trustworthy! My house is sparkling and ready to show. Thank you!

Reliable Housekeeping is one of the more affordable options in the area and they do a fantastic job! I decided to treat myself to a house cleaning and when I reached out, they did everything they could to help me and to suit my schedule. I had 2 guys come clean my house and they did a FANTASTIC job. First, we did a walk through of everything I wanted cleaned and they did it! They we're quick and efficient. While they cleaned, I ran errands and when I walked into my home, it smelled better and just felt more fresh. I did a walk through and they didn't miss anything. I was sooo happy! Thank you for meeting my expectations. It was worth every penny! read more

I hired Reliable Housekeeping for DEEP cleaning services for my home that I'm getting ready to list on the market. I was quoted and charged $480 for three cleaners at the rate of $40 an hour per cleaner. At the prices I was charged and how they advertise on their website "providing the highest standard cleaning," a customer would expect professional, quality work. Instead I had to hire another company to get the actual job completed correctly. After the owner Brandon claimed to be done, he said he didn't have time to do a final walk through. But he suggested that I could do one and to let him know if there was anything he could do to make it better. Upon doing my own walk through I discovered a lot of areas they missed and most areas they cleaned were not thorough. I took a good amount of photos that reflect subpar work. He also admitted to removing the protective film on the microwave pad when cleaning it, yet denied damaging it. However, because of that it is all scratched up. There were also scratch damages to my stove that didn't exist before they cleaned. One of his cleaners verbally admitted to one of my witnesses and I about being inexperienced and the quality definitely shows. I contacted Brandon via email to send him all the photos, seek resolution, and request a refund. I also made him aware that this caused a delay in the scheduling of listing my house. I had to cancel the photography appointment the following day so I could get it truly deep cleaned. His response was extremely unprofessional and off putting. He offered zero refund. I was met with defensiveness and his lack of professionalism in willingly giving me his business license number. He told me to "contact the Sacramento county business license office." I would never want anyone to go through this and that is why I'm sharing my experience. If you need professional deep cleaning and customer service I would highly suggest to stay away from this company. read more

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Brandon and his team took on a big job for me on short notice and during a very hectic time of year. They were courteous, professional, and did a good job. They helped me out during a really tough time and I'm enormously grateful! read more

My cleaning crew just left and I couldn't be happier. The kitchen and bath are sparkling. They were friendly and knew what they were doing. I will schedule a cleaning every 5 weeks and hopefully be able to get the same crew. read more

The company is just as their name implies and more- reliable, efficient, and fairly priced! I had to contact Brandon and his team last minute for a move-out clean at the beginning of February. A team of three very polite & professional guys put the elbow grease into my old place for me, and my property manager said it looked awesome after the walkthrough. Thanks so much, Reliable Housekeeping! read more

Great customer service and communication. They really worked with our needs. Will definitely hire again.