Had an amazing experience with Jon (the owner) and his crew. Jon showed up right on time for the…read moreestimate and came with samples which made the process incredibly easy. The estimate was provided to me on the spot (no waiting a week for a quote). His guys moved my bigger furniture items which was a huge help, and installed the flooring on the first floor of my townhome in about half a day. Everything was put back where it was and clean when all was done. The price was right on the money for the services needed and will definitely use Benson Floor Covering for my next project.

Jon was great to work with; he did about 2200sq ft of new carpet in our home. He scheduled us…read morequickly as we were listing our house for sale. The crew did an excellent install and the carpet looked fantastic. Pricing was very good, too. we are getting ready to do new flooring in our new home and will be calling Jon for sure!

Cort Birmingham's team came in and sanded and refinished all of our hardwood floors after damage…read morecreated by furniture delivery personnel. I couldn't be happier since they look as good or better than when they put the floors in 15 years ago. They are great people to work with and very experienced at what they do. I highly recommend this company to complete your hardwood refinishing needs!

Ted and his team are experienced, honest and competitive on costs. They can do it all - wood…read morerepair, refinish, buff, stain, etc. No sales pressure and good, decent family owned business!

Very good company to deal with. Sammy ordered my flooring and had it installed quickly. The…read moreinstaller did a great job. We love our new floor.

From the owner: Welcome to Miller's Flooring, a family-owned and operated business proudly serving Kannapolis, NC,…read moreand surrounding areas for over 50 years. With a commitment to quality and customer satisfaction, we take on residential and commercial flooring projects of all sizes, delivering personalized service every step of the way. Our extensive selection includes everything from classic hardwood and luxurious carpet to durable vinyl, stylish ceramic, and natural stone options.

A friend highly recommended Floor & Decor for my sisters remodeling project. We had a few questions…read moreand along cane a very nice service pro named Chris. We could see that he had plenty of responsibilities waiting for him by the way his radio was blowing up, but he was very patience with us answered all of our questions and helped us to pick the perfect floor for the project! Floor & Decor had a nice selection of flooring option and their prices are much better than Home depot and Lowe's!

We are remodeling our master bathroom and Shannon assisted us masterfully! My husband and I can get…read morea lot of back and forth going on projects and she was a perfect mediator. Both of us felt heard and she kept us working in harmony. She also had a great eye for design and the functionality we needed in our space. Pricing is competitive but their selection is larger than most of the competitors. We will definitely refer our friends and neighbors. Thank you Shannon for your patience, expertise, and time!

While they were not able to assist me in locating a very old floor the sales person took the time…read moreto see if he could assist me. Customer service goes a long way! Thank you.

I selected this company to replace our floors after water damage based on my initial interaction…read morewith Fred, the district manager. He was attentive, knowledgeable, and took the time to help me find the perfect flooring match. Unfortunately, after the measurements were taken and my deposit was paid, the level of communication and customer service declined significantly. Updates were only provided when I reached out first -- there were no proactive calls, emails, or messages throughout the process. While everyone I interacted with was courteous, the lack of follow-through and communication created unnecessary frustration. On delivery day, no time window was provided. After calling to check, the truck arrived unexpectedly and damaged my mailbox without acknowledgement. After multiple attempts to follow up, I never got a response or resolution. The installer returned late the next day without notice or apology, and there was still no update regarding the damaged mailbox. Days passed with no outreach from anyone at the company. (The installer/ driver eventually replaced my mailbox about 6 days after the incident) The installation was also left incomplete, with visible nail holes and unfinished trim that I was not informed in advance wouldn't be painted (Pictures of "Completed" work). To date, I haven't received any communication or follow-up about these issues.

Browsing for tile today and enjoyed checking out all the tile here. We were greeted by Dominic who…read morewas very helpful. He asked us what we were looking for and was a tremendous help. He took the time to listen and made many recommendations. He went o the back and found a perfect tile and we were able to take home samples. I highly recommend visiting this location as not only do they have gorgeous tile etc. but the personal attention was so appreciated. The store is easy to get to and there's plenty of parking and a ramp if you want to avoid the stairs. The layout of the store was easy to follow and find many options. Once you choose options they have a large table you can place all the choices on then decide if too like it or want to take items home. Great experience today. Highly recommend. The ordering process was so efficient and easy. Dominic asked many times if the order was right and confirmed the availability of the tile. The order should take less than two weeks to arrive.

While I liked the tile for a kitchen backsplash very much, I was very disappointed that double of…read morethe amount of the tile was ordered and since it was a special order, it's not returnable as per their policy. I presented them the layout with detailed dimensions and counted on their expertise to calculate how much would be needed. After the install, DOUBLE the amount of tile was left over costing me over $275 plus the extra $115 to have it shipped. My advice is to NOT LET THEM DO THE CALCULATION OF HOW MUCH TILE IS NEEDED and avoid special orders with them.

Loved how they did my floor in the garage and communication was great! Will highly recommend themread more

Great guys and great service. Really impressed with everything they did! The floor turned out…read morereally great; I had a couple of concerns from not understanding how the product works and they were on top of it.

Great people, friendly, good prices, Do great work. Definitely use them again. Would recommendread more

After a few years my vinyl plank flooring started buckling and coming apart. I called them and they…read morecame to my house in a couple of days looked over the flooring. They said they would do some reseach and get back to me in a few days. I called them after a week of waiting and they were still researching and would call me back the next day. This went on for 2 months. After the initial call they never called me back. Finally after me calling them weekly they came again to look at the floor with a representative from the manufacturer said they would see what they could do for me and call me in a few days. That was in December and I haven't heard from them.

Jesse's crew installed new solid maple flooring and site finished. There was no quality control by…read moreJesse. I cannot imagine a worse result. The floors are uneven, with dips and grooves everywhere. The finish is shiny in some places and matte in others, with visible application marks. The shoe molding is crooked and improperly installed in some places. There is also damage to the door frames and walls. When Jesse came out to look at the floors, after we complained, he said there was no problem. He thinks they look good!

On Point Flooring installed Mohawk Revwood laminate flooring throughout my entire house - including…read morethe bathrooms and kitchen and it looks great!!, I worked with the owner, Lee. and he was exceptionally helpful and responsive. I had not moved into my house yet and I began the flooring process while I was still in another state! Lee went above and beyond throughout the entire process. Lee would video chat with me so I could see what was going on in the house before I moved to North Carolina. He responded promptly to all my texts and calls. Because of water issues with my house, the floor install had to be stopped and started several times, and Lee worked with me to get everything done before I moved in. The end result is a beautiful floor throughout my house, and an excellent experience with a professional, respectful company and the genuinely nice owner, Highly recommended!

My wife and I visited Toney's a couple of weekends ago based on the recommendation from folks that…read morelive within my community! The store itself is really not that big, they sell tile, wood flooring, and carpets. It is a Family own business with the sons Bryan wooo poorked. trying to find a carpet in the color that we were looking for as well as being a pet resistant stain style of carpet.

What an excellent job from Toney's. We shopped a lot of companies, and decided on them. The quality…read moreand craftsmanship was superb, and the job they did for my stairs was incredible. Would highly recommend to anyone needing their flooring done!