My family and I have used this company for many years with amazing results! Our carpets and floors…read moreare cleaned regularly with them. The associates that come to clean are professional thorough and kind. From the time I pick up my phone to schedule an appointment my experience has been nothing short of perfect. I recommend this company to anyone looking for professional high quality customer service and care for their home and or business or both!

I never thought I would write this. We have used Quality Carpets for years! When their son Kevin…read morewas performing the work or overseeing the work it was awesome. Now, wow, run! Poor job, big hurry to be done contributing to the poor job. Stain they worked on was worse when it dried than when they arrived. My wife had to chase after them, in such a hurry left equipment and their cell phone! Seriously, proof of a big hurry.

The owner of Advanced Concepts Carpet Care is professional, attentive, and committed to meeting our…read moreapartment community's cleaning needs. He took the time to meet with me, understand my expectations, and create a clear plan for consistent, thorough service. I truly appreciate his personal attention and dedication to customer satisfaction. Highly recommend!

DLH Properties has used Advanced Concepts Carpet Care services for many years. They are promptly…read moreschedule cleaning services that meet our needs. We really appreciate the excellent service and professional way they take care of all our carpet care needs.

I have had a large puddle on my basement floor whenever it rained hard or when the snow melted. For…read moreyears I was placing multiple towels down to soak up the water. There were also some mold spots on the walls. I called WBS and a man came out in a couple days and defined what needed to be done to fix the problem. He sent an estimate the next morning clearly stating what needed to be done and I thought the price was reasonable for the amount of work needed. From there everything went like clockwork . Elana in the office was super and got everything scheduled . The workmen showed up on time ,as scheduled. Covered all the walkway areas they used to go back and forth. They were knowledgeable and completed the job as outlined in the estimate. Very courteous and polite. Wet Basement Solutions was a delight to work with and I would highly recommend them for anyone's wet basement or mold issues.

Our basement looks so much better. The guys did an awesome job. I will recommend this company to…read moreanyone who needs black mold taken care of! Thanks again!

I've been a client for AG Organizing for over two years now and highly recommend them! They are…read moreprofessional and super nice. I have a young child and a full time job, so it was difficult to try to keep a clean house. But AG Organizing saved the day! Since I need them to clean every few weeks, they give me my cleaning appointment schedule in advance (at the beginning of the year for the whole year). They are also flexible when I need to change any dates. I also love that they have a price list and gave me a quote before they started cleaning. Their pricing/rates are definitely reasonable rates. Two years ago when I first started looking for a cleaning service, I found that others were charging way too much for what I need done. I've been consistently impressed with their attention to detail and reliability. My home is always sparkling clean after their visits. I highly recommend their services to anyone looking for a trustworthy, professional and hardworking cleaning service.

This is an outstanding cleaning service! I live across the country from my mother in Syracuse, NY…read more She's in her 80's and needs help with changing bedsheets and cleaning and AG Organizing came to the rescue. Her home is now sparkling and she's thrilled with the excellent service that is always on time and completely professional. Thank you AG Organizing and Cleaning!!

I purchased a new house and I needed to replace all of the worn carpet filled with cat urine. What…read moreI didn't realize is that some of the hardwood floors underneath were damaged, warped, and had the same odor. Retailer Flooring Solutions was able to save the undamaged floor, replace damaged sections, and sand and stain them making them look brand new. Excellent service, quality, timeliness and very budget friendly. I would highly recommend.

My experience with the crew that Janet Yuckel's sent from Done Right Cleaning was wonderful. Janet…read morewent out of her way to fit me in when the other service I had scheduled bailed on me only three days before an Open House to sell my home. Her crew of four women was punctual and friendly. They worked together with efficiency and coordination that let them do more in two hours than I would have thought possible. They cleaned about 800 square feet of fairly dirty hardwoods in that time, and I am amazed by the results. I was also pleased with the very reasonable charge for this service! If I ever need cleaning, or any of the other services offered by Done Right Cleaning, I'll definitely call Janet again.

If I could give negative stars I would! I would not recommend this company to anyone! We were…read moretrying to get my fathers house emptied and cleaned after he passed to rent out. This company was connected and they seemed like exactly what we needed. they told me on the phone they do deep cleaning of homes after a death that are being placed on the market. It was discussed they would arrive on July 27. It was agreed that they would clean the house, top to bottom including the basement. The women on the phone told me this would be no problem at all, either a team of 2-3 would come and do the job until it was finished. I wasn't 100% sure we'd have the house emptied by then but the women on the phone stated she'd call on the Monday before to confirm and we could reschedule at that time if we weren't ready. This was the agreed upon date at the tenet needed to move in august 1. The Monday before the scheduled date came and went with no call. I called them a couple days later and the women on the phone stated we were still on schedule for August 27. I was very confused but said ok. Luckily the tenets moving in didn't need to move in for another month (by chance!) I again never received a confirmation call. 2 days before the appointment I realized the apppointment would fall on a Sunday and I figured the company would not be coming to clean on a Sunday. I called the owner multiple times to find out if they would actually be coming and if someone needed to be at the home to let them in. When she finally got back to me, she said I was correct, they won't be cleaning on a Sunday. I told her when I called to confirm last month, she told me, no you told us the house wouldn't be cleaned out and we were waiting to hear from you. I advised her this was not the conversation that took place. She assured me. I spoke with her daughter and she was sitting right next to her. I was wrong and they were never scheduled, which is the complete opposite of what was discussed at both calls. The owner finally said she'd get a team together to come out to clean as we needed the house cleaned before the tenets moved in. I gave her my sisters number as she would be the one to let the cleaners into the house. When the owner called my sister, she again, blamed me for them not being scheduled appropriately and stating i was going to tell them when the house would be cleaned. My sister, as well as myself, did not appreciate the owner of a company blaming the customer for their mistake. The team did finally arrive, 20 minutes late. My sister was in the home the entire time. The team asked my sister how long they should be there, she laughed thinking they were kidding as they needed to clean the entire home. The team of 3 (one person being trained) stayed for 3 hours. They didn't clean the living room, the basement or the entire upstairs with the exception of the bathroom. The owner called my sister WHILE the time was there to collect payment. How can you collect payment when the job hasn't been finished and it is time based?! After the team left, the charge was looked out again and we were overcharged by about $300. The excess charge was cancelled from the credit card company as we were charged for services not rendered. When I went to the home, after the tenets moved in, I realized the house was filthy! It didn't look like a cleaning team was there at all. The owner then called my sister, while she was at work, to express that the the payment was cancelled. When my sister couldn't speak with her, the owner called me leaving me a message stating she was going to take us to court for non-payment. When we called her back, she was extremely defensive, screaming at us on the phone and telling us we were wrong. We calmly explained we were severely overcharged. The owner continued to yell and swear at us on the phone. When we advised her to calm down and discuss the situation as an adult, she continued to swear at us and hung up. We tried to call her back with no response. What type of company is this lady running? You blame the customer for your mistakes, you don't render the services agreed upon and then contact the customer claiming you are going to sue them?! This lady never gave us a change to explain our side. She never offered to remedy the issues!

Absolutely amazing service. Kind, patient, definitely helpful. NO one else was willing to even…read morespend time on me. They responded less that 4 hours after my call. Stopped further water damage & recommended plumber, who was more qualified, than anyone I met before, in this field. I would recommend these people 100%.

I came home from vacation to find my fish tank had leaked all120 gals of salt water on my hardwood…read morefloors , my fish and Coral where all dead and the house smelled bad . Called Property restoration and Cody sent his team over with in an hour with dehumidifiers and air scrubbers and these mats that suck the water out of the hard woods , and then continued to work with my insurance company .

I called All Pro Cleaning when my tenant moved and left my home vacant. Scott came over and cleaned…read morethe house and then my carpets. It was great to not have to worry about doing that myself. I had enough to do with packing and moving myself. My tenant had a cat and I have allergies. I was very pleased at the job he did.