I went there initially for electrolysis. They clearly explained the procedure before it was…read morepreformed on me since I had never had it done before. They made sure I was comfortable to the process and price before they started. They also made it clear that electrolysis is not always 100% permanent after one session. I found it to be quick, painless, and effective! The person who provided the service was extremely knowledgeable and made me feel very comfortable. Also, they didn't pressure you to make another appointment right away like they do at most waxing places. As I was leaving I noticed they had a nail school there as well. So I made an appointment for a pedicure. The student that did my pedicure was wonderful! She did a great job and was very personable and professional. Plus you can't beat the price! The whole environment of the place is very welcoming. I will for sure be going back!

I have been coming here for over a year now and I've been extremely happy with their services…read more They're very professional, yet you feel very comfortable. Their office and work areas are also always very clean, which is important for the type of work they do. Both Sue and Elaine are great to work with. I highly recommend Impressions!

I didn't even have a chance to experience the spa because my facial was canceled by Smooth…read moreSolutions. I scheduled about a month ago for today at the Oswego location. Everything was confirmed. Two days ago I get a text (not a phone call, but a text message) telling me that the person I booked with had a scheduling conflict and asks me to come to the Naperville location on a different day. I explain that I already have other appointments scheduled those days (for a wedding that I'm in this weekend, the reason I scheduled the facial to begin with). I ask if there is anyone else available at the Oswego location on Monday (the day my appointment is scheduled). No response. On the day of my appointment, another text message shows up saying that no one else is available. Apparently they also only do facials in Naperville. I find all of this out on the DAY OF MY APPOINTMENT. How disappointing and unprofessional. A phone call when I booked the appointment a month ago would have the appropriate way to handle it, at the very least, a few days ago when I asked if someone else was available, but certainly not on the day of my appointment. That is unacceptable. There's no way I can get another appointment some place else today. Not to mention, I was the one who had to pick up the phone to call THEM to confirm that my appointment had, in fact, been cancelled. When I asked why I wasn't notified a month ago when I booked my appointment, all I got was a "yea, sorry". They said I could come to Naperville and made it seem like they were doing me some huge favor by allowing me to keep the same appointment time, as if I were inconveniencing them. I told the girl on the phone to just cancel the appointment, I didn't want to give them my business. No sincere apologies were made, almost as if they do this often. Do not book with this med spa. Very unprofessional.

Negative stars should be had! Scam. Paid $1,000 for micro needling and zero results, no follow up…read morecall , didn't have to fill out any paperwork. Had me with numbing cream on my face for over an hour/1/2 before hand. Left me in the room when I was done under some big machine over my face for about 10 minutes. Rude when taking my $1,000 because I didn't want to buy her $60.00 sunscreen. Highly NOT recommended!

I am so thankful I found this place to get sugared. The process was seamless to book via text and I…read moregot an appointment when I needed it too! I was directed to their new location at a posh salon and Gosia was absolutely amazing! She was so kind, gentle (especially with my Brazilian sugaring hair removal) and explained the entire process with me. She made me feel very comfortable and did an amazing job with my first vajafacial too! It was so relaxing and I highly recommend it! You will be thoroughly impressed and the ambiance was relaxing too! Book them now :)

I had my first appointment with Gosha today and it was phenomenal. She treated me like family and…read moremade me feel so comfortable. The studio was clean and welcoming. Gosha went above and beyond in her service and I loved chatting with her! I've been to plenty of waxing studios but this one takes the cake. I will definitely be back!

Rima is very good at what she does and has helped me reduce unwanted hair tremendously. As someone…read morewho had laser induced facial hair she has worked with me in tackling it and I am so happy with the results. She has a clean comfortable work area. I highly recommend her!

Electrolysis is not fun. But if you want results and a practitioner who will work with your…read moreindividual needs, you must have Reema on your side. Reema worked with my skin type with patience and perseverance. The fact that she is a skilled professional who maintains medical-grade hygiene, and is personable, are reasons why you must consider a consultation at Art for all your electrolysis needs.

It's been so many years since I've written a review, so I thought I'd do a little refresh. I've…read morebeen going to Maryanne since I wrote my last review in 2017 & I can still say that she is the absolute best in the business. I will literally never go anywhere else. The salon suite area that SpaBlu is located in now has easy parking, and I never feel like I have to fight traffic to get into the place. The waiting room is small, but I've never been waiting for more than 10 minutes. Maryanne is transparent, thorough, and has never made me feel weird about being completely pants-less on a high table for a Brazilian wax. She is incredibly knowledgeable about skincare. I will continue to make the drive to SpaBlu forever.

I have been going to MaryAnn for a couple of years now. MaryAnn is very personable but also very…read moreprofessional and through. I always leaving so relaxed and my skin feels so good. I look forward to my visits each month.

Went here for the first time today at the Wheaton location after discovering Ashley on Instagram…read moreand she did not disappoint. The entire experience was extremely relaxing. I booked the "I don't know" facial. She assessed my skin and recommended and enzyme peel. The whole space was super calming, relaxing, and aesthetically pleasing. I've been getting facials regularly for years and her extractions were the gentlest I've ever had. She also did a lot of facial massage that had me fighting to stay awake. Ashley was super kind and thorough and hern prices are great. Will be coming back!

I've been going here for a few years and absolutely love Ashley!! She is always great with making…read moreme feel comfortable and remembers the smallest details that I told her from my previous appointments. She also is extremely consistent in her work and I always leave loving my brows. Highly recommend checking her out for her amazing services!

Did a head spa treatment with a blowout with a friend and it was a really relaxing experience. The…read moreplace is clean and both the women doing our spa services were very friendly and attentive. I'm not sure my person was knew how to blow out my wavy hair well, so Donna took over and did a great job. Would recommend this place!

I finally took the plunge to get some self care time! I'm prioritizing doing it more often than…read morenot and hoping that you do too! I had been seeing business on my social feeds and was ridiculously excited to see they recently started offering Japanese style head spa services. They also do lash extensions and since they offer new customer discounts I decided to take advantage of both! It was super easy to book online and I could've booked them on the same day but decided to do them on two different days. The location is in a professional building on the first floor next to a strip mall it's a relatively large lot altogether but may have to go park out a little further depending on when you go. My lashes with Emisa turned out great, she truly listened to what I wanted and was able to offer suggestions as well as educate me on the process and what would work best with my eye shape. I knew it was definitely a pleasant experience because I dozed off multiple times...I'm happy to report I did not fall or roll of the treatment table! I love that there is a 3 day guarantee...so if anything goes crazy with the lashes, she will fix them for no additional cost. I did have 1 rogue last wanting to go in the exact opposite direction of all my other lashes and since I went the following day for the head spa treatment, she was able to fix it and make sure I didn't look crazy lol. They also have a membership pricing for fills so if you decide to continue with the upkeep, the membership would definitely be nice to be able to have your appointments ready to go every 10 days. I had my head spa service with Donna and it was absolutely AMAZING! We started the session with a look at my scalp under the scope and discovered I have oily hair and quite a bit of product buildup. Next I laid down in the treatment table to get my scalp intensive treatment which included multiple shampooing, head steaming, scalp mask, and massages of my head, neck, shoulders, arms , and hands! I found the treatment to be very relaxing and invigorating at the same time. The products all smell amazing with different aromotherapy profiles. A variety of implements were also used to brush and comb thru my hair. A lot left a cooling sensation on my scalp. When the ritual was complete we went to go look at my scalp again under the scope and it revealed a lot less funk and gunk! Then I was handed a list of teas they had available and I chose the organic ginger tea. I was happy Donna lightly blow dried my hair so I wouldn't be roaming around town potentially having frozen hair. I would definitely love to get a head spa treatment regularly.

Go. Go now! Shannon Morrow is so knowledgeable, compassionate, and really assesses your needs and…read morelistens to your wants. The entire staff knows their stuff. Not only will you get amazing care, but you will likely have some fun while doing it! I'm a little obsessed with SkinPerfected... but not in a bad way!

I've been a client of SkinPerfected since the day Shannon opened her doors, so it's with a heavy…read moreheart that I'm writing this. I've always tried to be patient with the fact that she typically runs behind schedule, but my experience two weeks ago was beyond a reasonable delay. I arrived at 12:30 PM for a 12:40 PM appointment. After being placed in a room and told it would be "just a moment," I sat alone until 1:00 PM. When I finally stepped into the hall to check on the status, as I had other commitments to get to, I was told at 1:05 PM that it would be at least another 15-20 minutes. Expecting a client to wait 40+ minutes past their scheduled time without any proactive communication is disrespectful of their time. What is most disappointing is the double standard in their policies. SkinPerfected enforces a $100 cancellation fee if a client reschedules within 48 hours, yet there was no offer of a credit or even a simple apology for wasting nearly an hour of my day. My time is just as valuable as Shannon's. I waited two weeks before posting this, giving the office every benefit of the doubt that they would reach out via text or email to make it right. Instead, the only communication I received was an automated "robo-text" prompting me to schedule my next session. The silver lining is that this forced me to find a new provider who is not only more affordable but also respects my schedule and doesn't push products with a high-pressure sales pitch. After years of loyalty and multiple referrals, I expected much better.