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    SMooth Solutions MedSpa

    4.1 (9 reviews)
    Closed 9:00 am - 7:00 pm

    By appointment only

    Services - SMooth Solutions MedSpa

    Laser hair removal

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    LaserAway

    LaserAway

    3.6
    (73 reviews)
    9.5 mi
    19 years in business
    Certified professionals

    Clear & Brilliant is just that, BRILLIANTLY BRIGHTENING @LASERAWAY Naperville! Looove this…read moretreatment to bring back a more youthful appearance to your skin by energizing the production your own collagen (skip artificial fillers!) and diminish dark spots. ALL the staff and technicians I've come in contact @ Naperville location are top-notch professional, informed, and offer personalized suggestions to help you achieve the results you're looking for at the best price option to meet your goals. I'm on my 4th treatment of 6/package of Clear & Brilliant and feel its been a good investment. While not inexpensive, the "cost-per-wear" makes it a great deal... you wear your face 365 days a year! Highly recommend!!

    I'm extremely disappointed with this location and how my situation has been handled from start to…read morefinish. During my second appointment, I was burned on my forehead. The nurse claimed there was a note on my profile stating I requested the fan be turned off--which is completely inaccurate. I never made that request. I also purchased an expensive package under the impression of full hair removal, but I have not seen the results promised. When I raised concerns, I was told I would likely need to purchase additional sessions and that the treatment only removes about 80% of hair--something that was never clearly explained upfront. I requested documentation of what I signed and asked to speak with a manager. After multiple requests over several weeks, I received no response. When I finally spoke with the district manager, Jocelyn, she repeatedly spoke over me. When I mentioned recording the call (as your system states calls may be recorded), she claimed she had never heard of calls being recorded in her 5 years with the company and hung up on me. Shortly after, I received a call from someone on the "care team" who confirmed that calls are in fact recorded, directly contradicting her. When I pointed this out, he avoided addressing it. I was also told the employee who sold me the package is no longer with the company, so they cannot verify what was promised--which is unacceptable. At this point, I requested a refund. Instead, I was told I would be charged $400 per session for the 4 sessions used, meaning I would lose $1,600 from a $2,000 package. This pricing breakdown makes no sense and feels misleading. They were very responsive when making the sale, but completely unresponsive when addressing serious issues. After months of poor communication and unprofessional service, I have no interest in store credit. I would not recommend this location based on my experience.

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    A Beauty Skin & Laser

    A Beauty Skin & Laser

    4.4
    (7 reviews)
    8.5 mi

    I have had facials in the past on a somewhat regular basis but I have never seen the results like…read morethis before! I had a Hollywood Peel and laser for dark pigment and within one week my skin was noticeably different! Angela was amazing and really cared about achieving the results I wanted for an upcoming event. Can't wait to go back! Also the salon is adorable and smells amazing!

    I have been looking for a reputable place to get laser hair removal and laser tattoo removal…read more After searching aimlessly without any success, I saw a recommendation in The Branch Naperville Group for Angela Bhatti. at A Beauty Laser + Skin. Past reviews from clients consistently offered high praise after having seen Angela for various skin and laser treatments, from laser resurfacing, facials, anti-aging, as well laser tattoo removal and laser hair removal. In line with all the kudos, Angela was wonderful and extremely informative. She carefully explained in detail the processes involved with my procedures, as well as about the realistic results to expect. Additionally, her pricing was very competitive and reasonable, making it an easy choice to choose A Beauty Laser + Skin for my desired services. While I have only completed the first of my series of necessary treatments, I can already see results in the fading of my tattoo (thin black cursive writing), as well as noticeably diminished and slower hair growth. I was able to undergo the laser without any numbing cream or other analgesic and found it not very painful. Aftercare was carefully described, and Angela called the following day to see if there were any issues. I'll be heading in for my next session soon and look forward to another pleasant experience towards achieving my desired results.

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    Spectra
    Moira C Ariano, MD -

    Moira C Ariano, MD -

    3.7
    (9 reviews)
    8.8 mi

    This is the place to go to if you want to be treated poorly. The staff lacks empathy, listening…read moreskills, and proper etiquette. When I walked in one of the receptionists appeared short tempted towards an elderly woman that had misplaced products she had just purchased. Little did I know I would be the next victim of their poor customer service, dishonesty, unprofessionalism and short temper. Walked in on Thursday 2/24/22 around 2:50pm, they advertise that they accept same day walk in's at ALL locations. One of the front desk receptionists said their location does not take walk in's. Not sure why they would advertise that when you call if it's not true. I was able to speak to a nurse with dark brown hair, she told me that the doctor could see me but not until 4. I told her I didn't mind waiting but instead of listening to me, she basically decided for me by saying, "no you wouldn't want to wait that long" and insisted, even after I repeated myself a second time that I wouldn't mind waiting if that's the only way I could get a simple prescription change. Next the receptionist ladies were rude, they didn't listen to my situation, instead of taking a moment to listen to understand what my situation was they would interrupt me and talk over me while I was speaking. An African American front desk receptionist handled the situation poorly she took the situation to level that was unnecessary, instead of having empathy she lost her temper and called the cops because I refused to leave when all I wanted was to take a minute after the Dr. was done with the current patient, to ask if she could change a prescription she had given me. The front desk also refused to give me test results from a biopsy that I had at this same location for my first appointment. The entire staff seems very dishonest and unprofessional they say one thing one moment and change it to something else the next and I could be talking to one receptionist and the other one will rudely interrupt. Pinnacle Dermatology give me a call.

    It was my first appointment and I went to reception to check in. First she could not find me, then…read moreshe said "didn't somebody call you - Dawn is sick today?" If I was a no call no show I would be required to pay for the appointment. They did not have enough respect for me to let me know not to come in. Best part the next appointment is not for another month.

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    Moira C Ariano, MD -

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    SMooth Solutions MedSpa - laser_hair_removal - Updated June 2026

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