First & foremost, I've had multiple laser treatments at different locations, and this one…read more[unfortunately] merits a review. I agree with all other reviewers as it relates to Raquel (owner); she is upbeat, funny, & passionate about her work and that certainly shows. Contrarily, "best practices" as it relates to running a business aren't as adamantly followed. I paid $300+ for a Groupon deal: Six Sessions on a Large Area. During my first visit, I learned that the "large areas" spelled out on Groupon weren't quite right, & that I would have to cough up ANOTHER $100 EACH SESSION to cover a "larger" area (STILL NOT THE FULL AREA). My $300 "deal" just skyrocketed into a $1,000 hole in my pocket. I grudgingly paid the surcharge to just get it over with, & tipped $20+ for each 10-minute visit, because that's what thoughtful customers do. Unfortunately the thoughtfulness is only a one-way street at Take It Off! Spa: there's a $75 rescheduling fee (regardless of how far in advance you notify). Mind you, Raquel has same-day cancelled my appointment & I happily accommodated a new time, where I ended up waiting 20+ minutes in the building lobby for her to show up. Organization isn't a strong suit, as evidenced through the slapdash rescheduling & more importantly, as evidenced through Raquel's management (or lack thereof) of her calendar. She didn't correctly jot down my next appointment time, & had no idea that I was showing up when I was SCHEDULED TO show up. On top of that, she didn't hesitate to charge me $75 should I opt to reschedule. This was beyond dishonest, and I was beyond disheartened by this; Needless to say, I just walked out & gave up the remaining $100 of my pre-paid voucher. As I said before, I've had multiple laser treatments in the past, and I've never paid the kind of money at other institutions as I have at Take It Off! Spa. A $300 "deal" just turned into $1000+ of sunk cost & lost time. Before committing to any treatment, do yourself (and your pockets) a favor & look elsewhere.

Here is the deal; I like Raquel, she's good people nothing against her (that's the only reason for…read morethe 2 stars) but the service here sucks. If you have any kind of life; 9 to 5 job, happy hour on a Friday, staying late at work on a Tuesday, a pet to get home to then I say stay away. You'll be lucky to get an appointment the first time around with no cancellations or anything. Again she is a very nice person and loves what she does; she is new to having her company and can't manage her clients times and her schedule. My guess is she is busier than planned; I don't know. My story - I bought a Living Social deal via Amazon; 6 laser hair removals for full leg. My first appointment I show up at the place waited for her; I ended up calling her because she never showed up, she said I never had an appointment for that day and we should reschedule. I said fine and got an appointment for another day. I show up the day of the new appointment and she tells me my "full legs" deal I bought is for "half my legs" which I didn't understand because the deal says full legs. She said full legs means below the knee laser on the front and back on the leg. Again, I said okay fine; no need to shave and we start... After this I had 5 more appointments; one she booked me for middle of the day; 3pm which I was not okay with as I have a 9-5 job and can't leave work to get my legs done. Yet she booked it without my approval and calls me saying she is waiting for me. What?!?! The other she called and canceled twice on me because someone flew into town to get their laser done; so I now have no value as a customer? This was done via text... Honestly, I can't remember the last reason for the confusion on the cancellation; she will give you all kinds of reasons; double booked, people flying into town, event she had to run to, left the office because of her parking. Let's just say I never made it to the other three of my sessions and I had to get my money back from Living Social/Amazon. Thank God the deal was with Amazon as they refunded all my money.

Viola provided an excellent service from start to finish. I absolutely loved my lashes. I received…read moremany compliments on my lashes and I can't wait to return!

I'm only speaking for lashes here because I've experienced many lash techs and think the whole…read morestate of lashes could be more professional and all around less stressful to get done. Company is ok, I've never met Viola, maybe I've texted her I wouldn't know as I've just been texting the number provided without knowing who she was. My main issue is that the scheduling system is all over the place here - it seems like they have a website site *and* another scheduling site open to make appointments. I've made appointments on both 4x, and have only gotten in once. A couple of times either no one's been there or they didn't have me down for an appointment. Then there's the once you get to the building - you don't know how to get it or who you're meeting unless you text the number and hope you get directions, or unless someone lets you into the building (my case) and just wander around very out of place - please let us know ahead of time what to do for all of that. Finally called it quits when I went to my 1:30 appointment and no one let me in, answered my texts, or answered the intercom. Waste of time, got my deposit back so maybe it just wasn't the place for me.

Had my brows microbladed for the first time, and WOW! I couldn't have picked a better place to go…read more Besail was amazing from start to finish, and her studio was clean and easy to get to. She was responsive to my pain tolerance needs, and her process made me feel comfortable the whole way through.

Very knowledgable of all things esthetics! i love her work, i sent my mom to her, my sister and my…read morecousin! i trust her work so much i even took a lash class too a few years ago. Pure vibes, and such a sweet heart. I look forward to my next appointment! you can't go wrong if you book the best!!

This place is truly the place for everyone that wants amazing eyebrows, eyelashes, facials and on…read moreand on and on! The services are superb, staff fantastic and I always feel so very welcome! I've always said I was blessed thr day I found EBB and Shamiran! BUT b sure to know ALL ladies are masters at what they do! I'd NEVER go anywhere else!

July 21, 2026- Returned to Shamiran as needed when getting micro blading. She finished the process…read moreand i am satisfied! Shamiran is very professional and also has a a nice chair side manner. The location is fairl easy to get to and there is public parking available steps away.

Years ago my aunt from Australia came to visit and I never realized how nice and bright her lips…read morewere. I complimented her on the fullness and brightness of her lips, and that's when she stated to me that she had a lips tattooed.... Immediately after, I knew I would have to get mine tattoo/tinted because how good it looked. I was very hesitant on where to go because this is permanent, and its on my face.. FINALLY after looking for the right person, I found Robyn at Ink & Arch, and I am SO glad I did. Robyns work is so beyond what this review can describe. From the moment I walked into her studio I felt like I made the right decision. She took her time penciling out my lip line before she got started tattooing. The lining was clean and accurate, she checked in with me the whole time to make sure how I felt about it. She did great penciling out my lips so I trusted her to proceed. We looked at colors, which she has very many of and I chose a pinkish/light red color (mixed two colors together) After the tattoo processing began, I was nervous naturally and of course it hurt just a bit but this is all expected. Robyn checked on me throughout the whole appointment to make sure I was ok! Upon completion, Robyn pulled up a mirror to my lips, I was in complete shock-- I absolutely LOVED my lips, the lining was FLAWLESS. I honestly couldn't believe how great my lips looked. The best feeling is waking up in the morning and looking lively because of my lips. I have received tons of compliments on my lips, sometimes I want to play it off like its my natural lip but I cannot because that means I wouldn't be able to rave about Robyn work. If you have the slightest inclining that you want to do it, just book, she will not disappoint! Ps- PRIOR to my appointment with Robyn, I was planning on getting fillers after my lips healed from the tattoo. I no longer needed to do that because the color added so much fullness and boldness to my lips so I decided to skip out on the fillers. I am so happy with my decision! (Lips tattooed June/21, Still very pleased with the results)

Robyn was very professional, knowledgeable, and skilled. She did permanent make up on my brows and…read morelash line. I was due to start chemotherapy and wanted to be proactive about facial hair loss. I was nervous but Robyn made me feel at ease. Thank you, Robyn!

My braider referred me to this spa so I could finally transition from the temporary henna ink to a…read moresemi- permanent solution of microblading. I know I'm not included in the typical demographic for this process but wanted to take the leap anyway. I knew the end result would be phenomenal based on my braider's eyebrows but my experience was award-winning. The establishment was comfortable, clean and sanitary! The artist, Magda, was accomodating, creative and communicative. I didn't know which technique to choose but trusted her and the process. Before my scheduled appointment, I was provided clear expectations and guidelines of what to do to minimize excessive bleeding and scarring. I have ZERO regrets! I'm looking forward to my touch-up already because I don't know how much better my eyebrows can look. Thank you, Magda! See ya soon!

Stacey does amazing work and I have enjoyed my makeover! Lips and brows looking fantastic and…read morehanging all day with my girl is the best I drive 9 hrs round trip for this level of professionalism and talent.

AWESOME CUSTOMER SERVICE, comfortable ambiance, I was very pleased with the outcome of my classic…read moreset of lashes, she's knowledgeable and takes her time in application. I will definitely go back for the teeth whitening service, I saw the results and I'm SOLD, HIGHLY RECOMMEND you book your appointment(s)..