I considered coming here for a while, my usual jaunt to Mystic Lake Spa being unavailable due to…read moreCovid-19. I was hesitant getting a massage in a public setting but I did something painful to my neck so I desperately made a trip to Shiatsu Renu. I wasn't disappointed. I asked for the 20 minute massage but somehow got talked into the hour long Complete Retreat II. There is definitely a language barrier as noted in other reviews so I didn't know what I agreed to but I decided not to doubt the masseur's expertise. I let him do his magic and did he ever! I can't say it was pain free, but I was already suffering and he performed a miracle. I was sorely tense on my entire left side from my head to my hip, how I got that way is a mystery. All I know is that I could barely move my neck before I got there but by the time I left I was loose as creamed corn. I'm convinced 20 minutes wouldn't have done the trick lol. Totally worth the hour's pay in my book! I also read in previous reviews about being pressured to leave a tip. I didn't experience that but definitely paid gratitude for a job well done. I agree it's not professional to be asking outright for a tip, but please keep in mind that if you do go that those working to service others (especially now) have families to support and your generosity goes a long way. I assure you that I got what I paid for! Bottom line: we're all stressed to the max over this and that, on top of the pandemic. If you're a mother like me, you might be carrying a lot of mom guilt. Or you're balancing working from home while taking care of yourself and your family. Or concerned about loved ones you haven't seen in long time. Whatever it is, we literally carry our worries on our shoulders and I'm guessing that's what happened to me. A good massage could be your turning point, I highly recommend coming here!

Please do not go here! Please save your money. Honestly. This was the worst massage in a place like…read morethis I've ever experienced. The man who did my massage, it was almost like he was trying to beat me up the whole time. I had tears in my eyes while he was massaging me. I went in for a 50-minute massage and honestly wanted him to stop after three minutes. It was not relaxing at all. They were also rude by talking to each other the full time with other members of the staff. I typically am very lenient with my massages and people, and I give a lot of grace when it comes to people who work hard and do service jobs. This is not a place to go. There are other massage places in the Mall of America--I beg you to go there instead.

SCAM. Booked a mom's getaway package for this weekend. Stacey calls me the day before and says she…read moreis having problems with the hotel (Radisson Blu) and will need to do our services at JcPenney...? So I try and call the spa and no one answers. We were at the mall so we tried just going to the spa to talk to someone. That's when the hotel told us laughing waters spa is no longer with them because they had issues. So it's a scam! We booked this a month in advance and they never told us it wasn't at the location listed. Even got text and email confirmations with the address for Radisson blu. Scam. Not sure what type of services we would have even got.

We were gonna be in town for medical reasons and I was really hoping to get a pedicure. I requested…read morean appointment and it was declined with no explanation. Very disappointed.

I recommend this place. This might be my 5th time getting a massage at this place while visiting…read moreMinneapolis. It was very accommodating. I was eased into a calming and relaxing experience all the while ensuring I was comfortable throughout the process.

Great massage at reasonable price. Keep clothes on & open area - clean & comfortable. I was very…read morehappy with my experience. If you're in the mall of America & your feet are sore from all that walking - they have a great foot massage here too!

Annie is phenomenal and my massage was awesome. Everything was super clean and I had a wonderful…read moreexperience. I left super relaxed and my muscles relieved! Thank you Annie!

BEST massage I've received in the last 10 years in Eagan. If you demand a posh experience with…read moreextravagant and lavish decor, look elsewhere. But if you want a great massage at an average price, you'll love it here. I requested a deep tissue massage and got great hands on pressure the entire time. I especially loved their technique for massaging the neck and glutes. I felt so refreshed and HEALED after my 60 minutes (not 50 minutes) session. I also loved that I was able to walk in to get a massage; some places require you to book an appointment 1 to 2 months in advance. SO convenient that I can get a massage as needed. I'm cancelling my 13 year membership at Massage Envy and planning to come back here whenever I need a great massage. Honestly, the quality of the massage I received was as good as the ones at high end places that charge twice as much. I wasn't too thrilled about how the place looks from the outside; I almost cancelled and drove back home. But after thinking about it, I'm glad to not be paying for "curb appeal" of the building, I'd rather be paying for a great massage while they keep their other costs down.

Went in today for massage and loved it! It was a great deep tissue massage - she focuses on the…read moreareas that we discussed prior and made sure I was comfortable throughout it all - I would highly recommend it- very easy to book a appointment online and easy to change if needed

From the owner: I have been doing Massage Therapy for 10 years and I love what I do. I specialize in Deep Tissue,…read moreHot Stone Massage and Sports Massage. I always look forward to meeting to new clients.

* Disclaimer english is not my first language but I am fluent without a distinguished accent…read more (We all have accents but you know what I mean) This review doesn't come from a prejudice perspective. I just believe customers have the right to consent to things and language isn't a barrier or an excuse for shady and unethical business practices. I went to give a relative of mine a full body and cupping. The service itself was okay not entirely worth the price of $115 but it's a mall so no high expectations going into it and people should be paid for their work so the money itself wasn't and won't ever be a concern for this review. There was only one worker who spoke english out of maybe 8-9. Which itself isn't a problem unless you have 2-3 non-english speakers attempting to rush you through every sentence-constantly interrupting you and attempting to haggle you into services you did not ask for. At that point, it becomes frustrating process and not because of the language issue. They kept interrupting me so much I could barely get a sentence out. In print they ask you to inform them of any health concerns for the services and before i could even speak, the main older lady interrupted me to bring my attention to "Chinese medicine" add on. (it's literally icy hot balm in a Chinese container for 3x the price. ) Overall, it was a very hectic and rushed process. I paid for the service while my relative was getting the service. At the end when tipping was involved (i left the tip to my relative as they wanted to pay the service worker directly.) The service worker assumed we did not want to tip at all so she took the screen and started inserting her own tip which i found out of line. One of the workers even lied about what services my relative received and attempted to charge me extra. (It wasn't even the service the main masseuse was insisting we get at the beginning. (We declined several times and i made sure to clarify the price when i was paying so I know she was lying for no reason. Overall save your money, this place is not relaxing or comfortable in any way shape or form. (From this strange first and LAST experience.) Literally how hard is it to have just one person handle billing communication? Why am I speaking- ( more like arguing ) with several people for an interaction that should not be more than 2 minutes of talking? They're very money hungry people and extremely unethical in how they run their business. Their entire approach is to add stuff on and pretend they didn't hear you when you said no. Also, regarding the service, my relative informed me the massage was subpar compared to the average massage experience she's had + the price. It's difficult to get a massage by an individual who simply does not listen to instructions and seems to be guessing what you MAY want while actively ignoring what you ACTUALLY ask for. Save your coins. They're cashing in on people's racism and expecting you to assume this is how it works. The only people I saw enjoy themselves were middle aged white women laughing at their own jokes to staff who quietly smile along pretending they know what they said before making turning to their fellow staff like "??"

Love Frank. Totally professional, and seems to understand massage & kinesiology much better than…read moreany other masseuses I've had (at other massage businesses). His technique is a little bit different than others I've tried & seems to be quite superior. At different times I have used his services for neck pain, back pain, piriformis release. Successful results in all these areas. His office is totally clean. No skimping there. His prices are exceptionally affordable. Frank listens well & is quite personable. I find him very trustworthy.

BOOK DANIEL NOW! On a vacation to Minneapolis I got an hour massage as a birthday present and oh…read more My. God. Daniel was so incredible. He met me at the entry, was quiet and kind, asked my needs and listened to my preferences. Was so perfect at matching talking or quiet and is an incredible massage therapist! $75 for an hour was amazing, I wish I could bring Daniel home with me i need a regular person to go to like this. Thank you Daniel!!

I went to this place and had a terrible massage. But what made it worse was I paid with my credit…read morecard and they double charged me. I contacted the owner and she won't refund the charge even though it's double what she said it would be. Don't use this place, just awful.

Terrible. Her movements were fast and changed direction abruptly. I left feeling very unhappy.read more

Very weird. A Chinese lady sit in the front but dont speak English. I asked if I can take a photo…read moreof menu so I can look at later, she freaked out and like "no no no photo...".

I've been going to Phoenix Massage over the past couple of years. I prefer the Asian styles of…read moremassage and have tried several places in the area. While the turnover rate at these places is fairly high, Phoenix has consistently maintained higher quality of masseuses. Today, I received the best massage yet from a masseuse I've never had before, Myrie. I called ahead to be sure they had an opening today and asked for a 90-minute massage. When I arrived, Myrie greeted me at the front desk and showed me to the room. Her massage style is very Asian but I could tell after a couple of minutes she really had mastered her work. I asked for harder pressure and she started with medium hard and worked her way into a harder pressure where needed. She worked my muscles both in isolation and in sets. Her efficient detailed technique allowed her to be effective within the time constraints. Bonus: my sinuses cleared when she worked on my face, hitting trigger points perfectly and I could again breathe. I highly recommend Myrie when you are healing from a sports injury or looking to get your muscles ready for that Yoga class.