She is just the best! I enrolled on her new Concierge practice because I would not consider going…read moreto anyone else.

Dr. Hamza came across as very attentive and courteous during our first meeting. Did not rush…read more However, the follow-up was awful. No returned phone calls, protracted appointment times, delayed filling of medications, and grumpy front office staff. Note: She has just sent a letter notifying patients she is moving to concierge medicine. You will now have to pay an extra out-of-pocket $2,600 annually to get into her office. Good luck.

My wife and I have had Dr Haworth as a Doctor for 20+ years now. We have never had a problem with…read moreher answering questions, or calling back after hours when needed. She also took care of my 83 year old mother with great care and respect. Dr. Haworth ordered a test that eventually showed I needed a quadruple bypass which probable saved my life. The Cardiologist up to this point had missed it. She is a very thorough and proactive medical Doctor, I would highly recommend her to anyone who wants a doctor who cares.

Best. Doctor. Ever. If you get a chance to see Dr. Haworth, you will recommend her to all of your…read morefamily, friends, the pizza delivery guy, random people at the buffet, your mail person and even the UPS driver. She's that good.

0 STARS!!!!! STAY FAR AWAY -- THIS IS SERIOUSLY YOUR FIRST…read moreAND ONLY WARNING. This office is an absolute nightmare. The office manager, Shelly, shows a shocking lack of empathy -- which is unbelievable for someone working in healthcare. They are far more focused on money than on actually helping patients. I had just made a large payment toward my balance the week before, yet they refused to see me unless I paid even more on the spot. And they were the ones who made me schedule an appointment just to have FMLA paperwork filled out, even though I had already been seen the week prior and had just gotten out of a five-day hospital stay in severe pain. When I tried to explain that I had already paid, Shelly became confrontational instead of offering help. That set me off, and yes, we argued, because she was literally telling me to leave while I was in 10 out of 10 pain. And with nobody above her to escalate concerns to, I had nowhere to turn. They keep forcing unnecessary appointments even when I can barely make it in due to the pain I'm dealing with. It genuinely feels like they care more about billing than patient care. My experience with Dr. Keefe was just as awful -- he was rude, dismissive, and repeatedly made unnecessary comments about my weight, despite the fact that I've lost a significant amount over the past year and normally work out almost every day. I explained I couldn't work out while in 10/10 pain, and he still insisted I "should be doing it anyway." It was degrading and completely unprofessional. To make things even worse, Dr. Keefe refused to fill out my FMLA paperwork, claiming he "didn't know me well enough," even though the only reason I was seeing him was because my regular doctor is on maternity leave. When I asked what I was supposed to do, he told me to try to get my neurologist to fill it out -- even though specialists do not handle that type of paperwork. It was unhelpful, inconsiderate, and showed zero understanding of basic patient needs. I ended up having to call back about the mistreatment, and thankfully another doctor agreed to fill out the paperwork -- but I should never have had to fight that hard for something so simple while dealing with a serious medical condition. Not long after I stood up for myself about how I was treated and filed a complaint to the medical board about Dr. Keefe, they decided to discharge me as a patient. It truly feels like I was dropped simply for advocating for myself during a highly vulnerable time. This has been one of the most frustrating, dismissive, and disappointing healthcare experiences I have ever had. Luckily the doctor treating me in the hospital has a practice so I was able to get into him to help manage my condition but they show no empathy at all and just want your money!

I think AHMC needs to read these reviews and assess the Dr. Keefe situation/issues. I've seen him 3…read moretimes now and each time I left disappointed and upset when I left. We argued once and another time I had to lace him about his tone towards me. Another visit he told refused to refer me to get an ultrasound as a precautionary scan because he "didn't want to waste time and money for a test that wasn't necessary." I think he needs to remember patients go to the practice for themselves and it's not about him and his gut feelings. I moved my whole family to another practice as of last week. Working with people and delivery is essential when you are someone's PCP. Create relationships, be compassionate and be accommodating. No more free tips - someone audit him

I'm beyond fulfilled with my decision to make Lorimel Adeline Lopez-Culanag NP my PCP several years…read moreago. She is just so very helpful, listens to your concerns, answers all questions and worries and gets to the root cause of the problem(s). Overall superb practice, front desk and everyone involved. Thank you all so much for the care and support you give us. Would recommend to all family and friends. -Dakota R.

I had a great experience with the team, very polite and professional. doctors get results before…read moreshe tells you anything being 100% sure. my kids are part of hale, and they have a lot of patience with kids. love mia the front desk she is very educated and answers any question you need. I like how they are a happy work family love the vibe to the clinic. it's also convenient that they have a lab where the blood is taken verse having to go somewhere else and getting it done. for my 1st visit I loved it I had a great time overall.

It was my first Pap smear check-up. I had Conner Grimes as my NP. He was the BEST! And I mean best…read more He made sure I was comfortable and reassured my questions were valuable to him. From the Front Desk to the Nurses. I applaud your dedication and hard work. This is place is the best! Will come back for my check ups!!

Very understanding, especially for a NP vs a DR. I saw Jenna Lopez and and her NP student. I felt…read morevery comfortable talking to the both of them. They both addressed my concerns where a Dr at a different practice ignored them. Blood was drawn for labs without having to go to an outside facility. Girls at the front desk are very nice and speak softly for privacy when confirming what your visit is about. My grandbaby came to this clinic for the first year of his life and we were always treated well! Highly recommended, especially as it is hard to find places that take ChampVA insurance.

Great doctor, very friendly and speaks portuguese!definitely recommend, price is also very goodread more

I was a member at the Hawkes Clinic a while ago. For my once a year bloodwork and physical exam it…read morewas convenient. But two years ago I decided to quit my membership. As a healthy patient with lab readings all in the normal range, I didn't really find the need to go see him other than those yearly visits. All the other months I wasn't seeing him I still paid the $60 monthly fee which amounted to $720 a year for one annual physical and bloodwork. It wasn't really cost effective. Direct primary care sounds good in theory. But having a pay per month membership fee (as opposed to a patient paying only for the services that are used) makes it a costly proposition for those who are in good health. I was basically subsidizing the cost of the people who were more regular visitors, which is the same idea as insurance (albeit with a benefit of less paperwork and bureaucracy). With the few times I did visit Dr. Hawkes the office was friendly and professional. But I found that the practice wasn't a good fit for me. Not everything he was communicating to me was accurate to my situation and I disagreed with some of his views. I would totally recommend him though for a patient who needs help treating diabetes, heart issues or any other common conditions (that don't require a specialist). If a person needs guidance from a physician in losing weight, he is the ideal person to go see.

My boyfriend went for a annual check up and has insurance and at the time of the appointment, he…read morepaid his copay then got a bill for his appointment. Isn't the point of the copay and his insurance is so that he doesn't have to pay another bill afterwards? And then when he tried to get an itemized receipt, the agent over the phone refused to provide it for him stating he has to stop by the clinic because they don't do it over the phone. Which is very inconvenient having to take time off from work to drive extremely far for his receipt. All I'm hoping is that when we do go to the front desk, they will be able to provide his itemized bill properly right then and there, because otherwise, this would be extremely unprofessional.

Updating my review because this practice has changed drastically. Heather Harvey no longer works…read morethere and a lot of the doctors have stopped too. They are not accepting any new patients so I have to find another PCP at a completely different practice with no help from P3 at all. They changed their insurance policies but are not consistent in their messaging so I have gotten conflicting information from multiple agents. I feel bad dropping this place down to 1 stars but this is no way to treat patients. Prior to Heather Harvey leaving I was very happy with my service here and thought this facility was well run. Now I'm scrambling to find an alternative place while healthcare staffing is already a challenge. Very disappointing.

Well, I don't even see a doctor. The assistant Taylor is very good and my nurses are second to none…read morebut they are surrounded by the bad news bears meets romper room. Perfect example Friday I receive a text saying I have an appointment and I need to do bloodwork. My blood appointment was scheduled for Thursday, but I wasn't informed. The text notification makes me think the appointment wasn't recorded. I called the office to check the schedule the bloodwork, but the receptionist who answers the phone for people only with appointments, gives me the wrong day I go through this every six months and filling prescriptions is an absolute nightmare.

Bedside manner not appreciated. I had lost my insurance through my job due to unforeseen…read morecircumstances, back to back. So I was pressured to find a primary doctor. Chose Christine as she was the wife to another doctor there, who my husband is very satisfied with. She seemed nice enough, but when she asked if I was looking for another primary, I honestly told her just temporarily until I get my insurance back, as I loved my other primary. She told me, more than once, "this is not an urgent care." Felt that was unnecessary to say.

We have now switched our entire family over to Sandra Henemyer for our medical care. We have a…read morespecial needs adult and we are both Senior citizens. She has been remarkable in helping us find the resources we need and finding answers to our medical needs. She is mostly at the Jones office however we have seen her in both offices. She always spends time with us and we never feel rushed. She stays on top of current medical options so we also feel she is constantly looking for answers for her patients. If you need a medical office I would sure ask for her!

Rachel Smith is a caring thorough doctor, she takes her time with you. She is nonjudgmental which…read moremakes you relax.

My husband was looking for a new doctor who had openings coming up soon and decided to take a…read morechance on her despite there not being many reviews online at the time. She was extremely condescending and rude to us, taking every opportunity to tell us how dumb and ignorant we were (even when we were very informed, having researched the topic in question). She also seemed to take every opportunity to tell us how smart she was, how much experience she had, whom she knew in local hospitals, etc. She wanted to treat and order tests for my husband solely based on her interpretation of his labs, without any questions about his symptoms or history. We had to really fight and talk over her to get her to even register some very significant, relevant info from his patient history. Even then, she wanted him to do some very expensive tests we would have had to pay for out-of-pocket and which would have involved lots of time and hardship and unnecessary procedures, when he had no symptoms to indicate these tests were needed (just the lab results, which could have meant many different things). She also missed the condition that my husband actually had. When a lab test came back abnormal that went along with and supported what his symptoms and patient history had caused some concern about, she didn't contact him about it or make any mention of it. He had to take the result to a different doctor who ordered him the medication (Lactulose) and testing that the lab result suggested were necessary, and it did help him. It was a really negative experience. I have debated whether to share becuase I don't want to put negativity into the world, but I thought it might help others to share our honest experience. It was such a negative jarring experience and she was so rude to me -- ruder than anyone has been for maybe 10 years -- that I thought sharing might help others to avoid the negative experience we had, which ended up being expensive and emotionally difficult while we were already going through a lot trying to cope with and confirm his diagnosis. She might be a good doctor for some, and she is certainly very knowledgeable, but we had a very bad experience.

Dr. Hixson is an engaged and experienced physician that has taken her time with my myriad of health…read moreissues that I put off for some period of time. She is easy to get a hold of and is quick with communicating results with me. She has given me great referrals when needed, but most of all... she listens! I've worked in healthcare for years and she understands my thought processes and listens to my worries and keeps me focused on my goals. I'm grateful to have found her; she is a hidden gem in a beautiful new office!