This has been my primary care doctors office for like 15 years now. Every physician is wonderful. I feel they listen to me. I respect them and their time, and they respect me and mine. When I had no insurance for years, they still saw me and assisted me with a cash discount so that I could still access healthcare when I needed it. When I leave a voicemail for the office staff or a nurse, they always respond when they say they will. Things to keep in mind: I always arrive early, I always come prepared, I am concise and to the point when talking to the providers, and I bring a good attitude with me everywhere (yes, even when I'm sick). It's important to respect how hard ppl work and how busy medical employees are. I find that when I behave like a kind human, I'm treated like one. read more

Excellent medical care. Taylor Stinnett PA-C has been a total life saver! Literally with his thorough and compassionate care he saved not only my physical health but mental health as well. You won't be disappointed! read more

Well, I don't even see a doctor. The assistant Taylor is very good and my nurses are second to none but they are surrounded by the bad news bears meets romper room. Perfect example Friday I receive a text saying I have an appointment and I need to do bloodwork. My blood appointment was scheduled for Thursday, but I wasn't informed. The text notification makes me think the appointment wasn't recorded. I called the office to check the schedule the bloodwork, but the receptionist who answers the phone for people only with appointments, gives me the wrong day I go through this every six months and filling prescriptions is an absolute nightmare. read more

Wikler Family Practice - Read it - Family Practice Near Me - Henderson, Nevada

Bedside manner not appreciated. I had lost my insurance through my job due to unforeseen circumstances, back to back. So I was pressured to find a primary doctor. Chose Christine as she was the wife to another doctor there, who my husband is very satisfied with. She seemed nice enough, but when she asked if I was looking for another primary, I honestly told her just temporarily until I get my insurance back, as I loved my other primary. She told me, more than once, "this is not an urgent care." Felt that was unnecessary to say. read more

We have PA Taylor Stinnett as our family Dr after moving here from MN and he and his staff nurse Robin are very caring and thorough. He's part of Wikler Family Practice off Pecos in Henderson. Highly recommend read more

Linda Rosenberg has been my primary care provider for many years. She always listens to my concern and is very helpful. She's never made me feel unheard or rushed. read more

This is the one Doctor you certainly need to avoid he is the consummate used car salesman's equivalent of a doctor.The office staff is a clown show and getting a return call takes days.There are many choices in the Henderson area don't trust your heath to this totally unprofessional doctor and his medical staff.I have personal experience with this doctor and his staff.STAY AWAY. read more

I had ONE appointment at the beginning of the year with Kristine Crouch that went horribly. She treated me like I'm an idiot and paid more attention to my male caregiver than me. The reception clerk gave me information that conflicted with Ms Crouch and I told them I will NEVER return. Since then, they have left MULTIPLE voicemails telling me I need to come in for my annual exam. I'VE NEVER HAD ONE with them HOW CAN IT NOW BE AN ANNUAL THING? I have NEVER returned their calls; because, I TOLD them I'M NEVER RETURNING! One interview visit DOES NOT MAKE ME A PATIENT. I have blocked their # each time they called and they keep calling me on other numbers! I JUST received a letter from them saying, "We have information you may have requested or the physician ordered." BULLSHIT! What they have is a list of Medicare Advantage Patients whom they can try to coerce into getting their Annual Medicare Wellness Exam at their office. TAKE A FUCKING HINT AND LEAVE ME THE FUCK ALONE!!! read more

I would like to give the Wikler Family Practice a rave review. I've been going to Dr. E. Wikler for years along with my husband. Everyone in that office is great. Riana, Dr. Wikler's nurse, always gets back to me right away. The other day, I asked for an appointment for my husband because his breathing had gotten worse. They couldn't fit him in that day but sent a home health nurse to our house. She along with speaking with a dr on line spent three hrs with him and took blood and urine samples. We were so impressed. They were from Origin. I give them all a 5* rating. read more

Run!!!! This particular office falsified their documentation of a routine/ establish care appointment. During our office visit with the physicians assistance, Taylor. Our visit was awful due to the lack of professionalism and honesty. During the office visit my husband and I were in the same room together which was fine and we actually prefer the visit that way. During the exam/ questioning by the PA Taylor, my exam took a extra ten minutes approximately from my husband's exam because of my family's medical history, which is normally included in an exam, but not according to the PA Taylor charting, after the fact when we were sent a text due to a co-pay that both our primary and secondary insurance covers. This office charges more money and changes codes if there's any extra questions or answers directed at the PA Taylor, which is unheard of per my insurance companies. I was told by the billing department that I needed to contact our insurance and tell them to resubmit the claim so the office can receive their 20.00! Unbelievable to say the least. Why would a office charge extra for that reason other than to collect my money and to make up codes! The PA was unprofessional apparently he acted as he wanted to know more about our sex life, which we found very odd , especially since we never gave him any type reason to do so. The PA also refused to fill a RX because we canceled an unnecessary 6 week appointment to go over labs, so therefore he stated, if you don't reschedule the appointment my husband couldn't get his HBP meds RX filled by him. So, we rescheduled and the PA Taylor still wouldn't fill the RX. This office is the worst and so was the so-called office manager who apparently in my opinion and/ or experience condones unethical practices, fraudulent charting and flamboyant behaviors from a licensed practitioner. I do not recommend this office. read more

Excellent Excellent Excellent My husband has been a patient of Dr. Crouch for many years. Now I'm a patient of Cynthia. Definitely recommend read more

I scheduled an annual with Dr Crouch. The front desk made me pay money before I could be seen, but yet had no balance due and my annual is fully covered by insurance. The amount that they made me pay was not equal to my copay, so the amount was not even logical. Being that I was forced to pay a random amount upfront, it flagged me to ask the nurse and the doctor. I was told by both that everything is covered. They asked to do an EKG, not because it was needed but just because it would be a baseline if anything ever did go wrong. I confirmed that it was not an additional charge. Again I was told that nope it is included. "Oddly" enough the bill comes and is for that exact amount that they made me pay upfront and not my copay amount. I had to make two calls to billing before I received a call back and took about 2 weeks. Their mailbox was full as well, not surprisingly with how they handle business, so it also took multiple attempts. I am being told that the EKG DID have an extra cost. I called back to ask to have the doctor give me justification as to why she lied. I was passed off to an admin who cut me off and sarcastically said the doctor has no idea about billing. If you want to be forced to pay random amounts to be seen and then lied to about costs and then billed for whatever additional items they want to add on, this is the place for you. read more

My 81 yr old father is a patient here and he was involved in a horrible fall resulting in many injuries. I attended his follow up with Dr Wikler and I have to say I was so pleased and impressed with the kindness and patience Dr Wikler had with my dad. The office staff was wonderful and attentive. I couldn't be more happy to know my dad is seeing this Dr. I wish they took my insurance, I'd switch over in a heartbeat!!! read more

Went in for blood work with the nurse a week early before my actual appointment. I requested specifically for covid anti body test. I was told to specifically come in to the office for an antibody test with my annual blood work. They did not want me to go off site as they have a new nurse who does bloodwork on site only. They did my annual blood work and forgot to test my blood for covid but didn't realize until a week later. I had to keep calling and asking for my results. They finally realized there was not a test ran for covid. I specifically only cared about my antibody test as I needed it for work. No problem as I had my appointment the following week and was told they now had the rapid anti body test on site with same day results. Fast forward a week later I was literally 3 min behind. I showed the desk girl the time clock and the doctors refused to see me. I was forced to reschedule for another time. I was told you need to arrive 15 min early or you are late. They make you wait 30-1.5 hours typically. This is not the first problem I have had with this office. read more

I disputed a 5.00 copay charge and when I arrived for an appointment I was refused care as I was a delinquent patient and DR Crouch would not see me until it was resolved, The collection person told me it was against insurance policy to write off the 5 dollars. ALL OF THIS WAS IN THE WAITING AREA IN SIGHT AND EARSHOT OF OTHER PATIENTS. CLASSLESS !!!! read more

Abominable! My husband and I were seeing Dr. Culver and were very happy with her. She was fired a few months later and we were switched to Dr. Crouch. We were happy with him initially. On 12/27/21 I was rear ended and went to ER with a concussion and back pain on the 28th. On the 29th I called Wickler to see Dr. Crouch but was directed to Cynthia the nurse practitioner. She was also good, compassionate and seemed to be very thorough. She diagnosed me with whiplash and concussion, scheduled X-rays, CT scan and gave me a prescription for muscle relaxers. I tried to schedule a followup at the time but was told they'd call me when they got the results. After getting the tests I called to schedule a followup and was told "we're primary care doctors, we don't schedule followups. We refer you to specialists if necessary." Later I got a call telling me all was well - no follow up, no PT, no nothing. I still have persistent, daily headaches from the concussion and backaches! The lady that called me also missed an import carotid artery issue on the CT scan. When I pointed it out she said she'd talk to the doctor and call me back. NO CALL BACK ... 5 days later I received a call from my pharmacist that I had a prescription to pick up. It was a barbiturate from Dr. Crouch - no explanation, just says "take as needed" - as needed for what???? No call or consultation with the doctor. Nothing! The following afternoon I received a call from their office telling me they'd phone in a prescription but could tell me nothing more and still refused to allow me to schedule an appointment with the doctor. A full month after the accident I'm still getting daily headaches, dizziness and weakness. Needless to say Wickler Family Practice is no longer our primary care doctor! read more

Dr. Derek Crouch thank you for you professionalism and your great care. You are an amazing doctor and it shows that you care for your patients and enjoy your work. You always go above and beyond on our appointments. I'm so happy I found you. The office is always clean and the nurses and front desk are always welcoming and helpful. Thank you Winkler family practice! read more

I have been a patient for over 10 years now and I still appreciate the way the staff and the doctors and nurses all look out for me especially Antoinnette in the front office. If you're looking for a good doctor this is a good place too look . Sincerely, Diane read more

I felt like I needed to write this as it's well deserved. My Doctor, Derek Crouch D.O. with the help of my wonderful wife as support saved my life in the first year of me seeing the Doctor. I've had some serious medical issues and Dr. Crouch has been a terrific Primary Physician. He quarterbacks all the specialized doctors I need and when necessary he will refer me to the specific doctor I need based upon new labs to keep my levels within normal ranges. I really feel like he's on top of my health and I'm in good care. As well the staff at Wikler Family Practice, from the Physicians assistant to the nurses and the girls that work on appointments, referrals and orders are always in good nature, helpful and follow up on all other matters. In my opinion Wikler Family Practice gets an A+. read more

I've used this practice for general well check that went ok, Dr Crouch is professional. But my young adult daughter went seeking resolution for neck pain and headaches, they did NOT find anything, so big strike out there. Then the billing nightmare began, we have good Health insurance, it does not cover "preventative" however. My daughter emphasized this several times, to code it properly as diagnostic, which the ENTIRE visit actually was. The level of incompetence to code and file this properly is unacceptable! It's been very frustrating and time consuming trying to get this resolved. Completely unacceptable! We seldom go to the Dr, but when we do, it would sure be nice if it wasn't a frustrating, miserable experience! BTW, we are both hard working professionals with credit score of 816. So we're NOT just trying to get out of paying our bill. read more

I had been frustrated with the medical profession for quite some time until I had my first visit at Wikler Family Practice. I found the staff very kind and helpful. My biggest surprise was when I met Dr. Nadine Culver, who greeted me with a refreshing smile. Other doctors sit with their back to you while they enter information into their system. Dr. Culver sat face to face while she listened to my challenges like two friends having a chat. I highly recommend Dr. Nadine Culver who has the ability to lift your spirits when you feel hopeless. read more

I saw Dr. Culver for the 1st time today. I've been a patient at this office for years & was very happy with her care. She listened patiently and then ordered appropriate treatment. I would have no hesitation seeing her for future appointments. read more

I had some problems with the Dr. putting the right codes on the lab test order, but it got cleared up after a few phone calls. Very busy office, nice people. Must stay on top of the process. read more

I had to go in today, on a some what emergency, for my pain, and I absolutely love Dr. Crouch. He spent time explaining everything to my husband and I. He's such a wonderful Dr. Thank you Dr. Crouch, for everything, and not putting me on narcotics. You found a much better way, and we really appreciate the time you took to explain what's happening. You are a great Dr.!! To all the wonderful staff that work there, are always super kind and helpful. I just lo e the way you all work so hard, are always available for me, and each h and every one of you are so sweet and kind!! I wish I could name everyone by name, but my memory is not so good anymore. But I think you all know who you all are. I thank you from the bottom of my heart for all you ALL do. And you ALL do it with a smile and grace. Sincerely, Kim and David Hockensmith read more

Dr. Dereck Crouch is the best general practitioner I've ever worked with. He listens to my problems diligently, provides detailed explanations and prescribes what I need. Some doctors do whatever it takes to get you through the door (and collect payment) but Dr. Crouch seems genuinely interested in my well-being, not wasting my time and money. I've never waited more than 15 minutes to be seen and he can get me in for next day emergencies. I'm moving soon but will happily drive across town for my annuals!! read more

Terrible office help with high turnover. My mom's medication refill orders haven't been correct or on time for the past 9 months. We were told to contact certain people for assistance as needed and within a few weeks they aren't employed there anymore. Some have been rude, non caring. Go somewhere else unless you want A LOT of aggravation! A shame to put the elderly through this!! read more

Avoid this Place, I always avoid reading reviews but be warned. Service not great, unless you don't have a choice then your damned. Please call first to see how long your wait will be as they don't keep Time, it goes downhill from here......oh and avoid Dr. Wikler himself and Linda. No people skills or empathy...you might as well Go to a veterinarian! read more

Best practice in Green Valley/Vegas. I love my Dr.. I love all the women that I've ever had to deal with. They always call when they say they will, always so polite! I always say "a smile goes a long way" And with them, it really does. Thank you to all of you for being so kind to me. read more

Wikler Family Practice - Family Practice Near Me - Henderson, Nevada

I have been a patient of Dr. M. Culver for approximately one year. Dr. Culver is amazing. She is very understanding, caring and does not rush your visits. She is such a kind and gentle soul. I moved to Nevada almost two years ago, needed a doctor, googled and her name came up and that is how she became my doctor. She works hard and dedicated to help her patients. The young ladies that work the front office are the best. They are very professional, kind and knows how to treat people with respect. I was definitely blessed to find Wikler Family Practice. Thank you all for you service. read more

My problem is not with the doctors but the office staff. A mistake was made in the Quest Lab and and the blood was sent to the wrong lab. ReNae, the office administrator, was difficult to contact and took no responsibility for the insurance mistakes the office made. In my research, everything pointed to the fact mistakes were made in the front office. I am stuck paying a $1,400.00 that insurance should have paid. read more

This company is not upfront with what they are seeing you for and will bill for. I was asked to do bloodwork to check my medications and the follow up visit was billed as a physical and medication check. I would have never accepted another physical as I had just recently had one. I appealed to have a code change and was denied. read more

Mediocre healthcare with a shady billing department. I talked to the administrator about a bill and she gave me the analogy of shopping and then paying for what you get. Nice, sure we all agree to that. A more precise analogy would be shopping and someone else is putting things in your cart with no listed price. No communication or transparency. Angle shooting insurance companies. The actual Dr. was mediocre for Las Vegas, and sub par if he was practicing in most places on the east coast. Claims not to be a laptop doctor then ends up being exactly that. Claims to be through and isn't really. Ashma all my life and he didn't know until the fifth time I saw him when I needed an inhaler. I have a bad back, Scoliosis, he still doesn't know, if he did the billing dept. would have charged me for the diagnosis. Do yourself a favor and avoid Wikler Family Practice. read more

Very thorough, compassionate, personable, professional, I finally found a primary care physician I feel comfortable with. I'm signing up my entire family with this practice. read more

They don't return phone calls. I found them through my provider's website where their profile was listed as "Accepting new Patients". I called to schedule an appointment. The person who answered the phone said the scheduler wasn't available, so they said they would call back within 15 minutes and redirected me to voice mail to leave my details. They never called me back. Called back the next day, after waiting a few minutes the same voice from the previous day answered the phone and started to schedule my appointment, but said they weren't accepting new patients for my provider. read more

The only reason I'm giving a single star is that it's not possible to give negative points. I don't know whether it's the medical staff or office staff, but someone is clearly not minding the store. My wife ran out of a prescription and made calls starting just after their opening time today, 08/06/2012. She was told several times that someone would call her back or fax the necessary prescription...nothing!!! In my humble opinion you would be better off going to a quick care or a witch dr., at least they will probably return a call or smoke signal! read more

Dr Culver was extremely rude, would not listen to me at all and when she tried to plead her case and said "that's all I'm saying about that" she made no sense. These doctors obviously lack experience and just tell you what they would do with other people rather than listening to your unique situation. They decreased my medication from my last doctor by dangerous amounts and did not tell me anything about why they would do this, after talking with my sisters doctor, the pharmacist and my past doctor they all agree that there was no medical reason to do this let alone logical. Culver literally sat down for two minutes of knowing me, admitted to never getting the results from the gastroenterologist that their office sent me to and tried to tell me how much of the medication I should be taking, the medication I've been on for 15 years. By minute 3 I couldn't take her ignorance anymore and walked out. I would not recommend this office to anyone. It's been almost a year and I've gotten no where, but more medical bills. read more

Went here a year ago and was happy with the 2 visits. Now trying to schedule an annual and the doctor ordered incorrect blood work. After several phone calls and nothing ever returned, I'm told I need additional blood work, will have to pay a new copay, and now can't see the doctor. Cynthia, the so-called supervisor, was confrontational and unhelpful. I told the phlebotomist there should be additional labs and she didn't care to find out if it was correct. Be aware there is lack of communication and no consideration of your time. Dr Culver was nice and it's a shame the staff isn't. read more

Have been looking for new family doctor for wife and self after moving here from Midwest 3 months ago. I selected this doctor because of the way I was treated by the receptionist on the phone. She was kind and understanding plus very efficient. She is a great asset to this practice. Spent almost an hour with the doctor after no wait. We could not be more pleased. This man is personable, knowledgeable, and an excellent communicator. We were amazed at his old time compassionate approach toward patients. We have ended our search for a family doctor. Would highly recommend Dr Crouch and his staff! read more

I LOVE Dr. Eric Wikler! So happy I finally found a doctor I trust and who has the best interest for my health and metal well being. He spent so much time with me and really explains things in detail. The staff was also sooooo nice! Loved his medical assistant. I will definitely recommend friends/family/my patients to him! Thank you doc read more

Dr. Wikler is extremely knowledgeable, thoughtful, calm, and friendly. I always feel like he helps me with any issues that I have. The rest of the staff is also very professional and helps make my visits efficient and comfortable. I would recommend his office to everyone. read more