This is my second appointment Friday I saw Dr. Miller to establish a new primary care Dr. My…read morehusband goes to him & is very happy with him. I liked him as well. He is very knowledgeable and seems to know what he is talking about in terms of watching cholesterol numbers, diet & exercise. I'm following up with him in a cpl months. Today I am here to see Dr. Sbaih to get a cortisone shot in my shoulder. I was so happy to hear from him on Friday that she administers these!! My shoulder has been bothering me for a month & my P.T. Exercises aren't helping. Too much inflammation & pinching going on. After today I should be fixed up & good to go! Thanks so much! Oh, on a side note my appointment was at 1:00 & was was taken back on time! Yay! I'm updating after I've had my appt and meeting Dr. Sbaih. I really like her! She takes the time to listen & doesn't rush you (Dr. Miller also). Hard to find these days. I got my cortisone injection in my shoulder in two places & I can honestly say that is the EASIEST cortisone shot I've ever had!! Usually it hurts sooo bad & I feel every bit of it. Not with her. I barely felt anything! Love these Dr.'s & the nurses & receptionists are top notch also! Highly recommend if you're looking for a Dr. give them a call. :)

So I've seen a lot of things in my life, but I've never seen this before. I had seen the doctor and…read moregot set up with a prescription that for some reason never made it through to the pharmacy.. I left a couple messages at the doctors office and never got a return and the prescription never showed up. So here's the great part comes. I had my follow up appointment and told the doctor what was going on. She immediately had me get the pharmacy on the phone right there talked with them verified that they did not get the prescription and stayed on the phone until they received both electronic and a fax to show that they got my prescription finally. Then at that point my appointment started and was unrushed. Normally, you always have to go through the people at the front desk to get these kind of things handled but the doctor was so adamant about me being taken care of. She would not get off the phone until they verified the prescription.. to me in this day and age that was top-notch customer service. If you're looking for a new doctor. Look no farther than Dr.Sbaih here at advanced family medicine. It really means a lot because I originally lost the last doctor I had for several years and I was nervous about finding somebody that was as good as my old Doctor was and now I couldn't feel any better about my new doctor. A-1 service.

I have been going to this medical center when they were on Eastern and wigwam. Everyone is friendly…read moreprofessional. Joshua and Rachel listen to your health concerns they take it very seriously. They do not brush you off. The front desk is always professional.

We have now switched our entire family over to Sandra Henemyer for our medical care. We have a…read morespecial needs adult and we are both Senior citizens. She has been remarkable in helping us find the resources we need and finding answers to our medical needs. She is mostly at the Jones office however we have seen her in both offices. She always spends time with us and we never feel rushed. She stays on top of current medical options so we also feel she is constantly looking for answers for her patients. If you need a medical office I would sure ask for her!

My favorite office is in warm Springs They are so fast and…read moreefficient The doctor really really listen .

We love Dr Patel and the team. Always friendly always helpful. They do care for their patients. We…read moreusually go for basic stuff but they ask the right questions. Thank you

The American urgent care always gets me in and I can get blood at the facility and x rays. The…read moredoctor is amazing. He moved locations so I then moved locations. I highly recommend this facility. It's very clean.

I genuinely cannot believe this place is operating as a PROFESSIONAL MEDICAL OFFICE…read more I just moved to the area, found this clinic through my insurance, and went in for my first appointment. I can confidently say there will NEVER be a second. Let's start with the receptionist. She was loud, unprofessional, speaking across the office like she was hanging out on a street corner, and casually dropping the F-word while patients were sitting there listening. Zero professionalism. Zero discretion. Zero awareness of her surroundings. Then she called me back to take my blood pressure. GOOD. LORD. The second I was confined in that little exam room with her, the smell hit me. This wasn't a tiny hint of body odor that you politely ignore. This was a HEAVY, stale, musty, haven't-seen-soap-today smell that filled the space. I was sitting there wondering how I'm at a MEDICAL FACILITY concerned about whether the equipment is sanitized when the person touching patients smells like basic hygiene wasn't on today's agenda. I don't expect the Ritz-Carlton. I don't expect perfume. I don't care what anyone looks like. But if your JOB requires you to stand inches away from patients, PLEASE SHOWER BEFORE YOUR SHIFT. Soap, water and deodorant should not be considered advanced medical technology. And then I overheard that she's the MANAGER?! That nearly took me out. If this is management, who exactly is enforcing standards? HER? She's supposed to be the example for the rest of the staff while loudly using profanity in front of patients and walking people into tiny rooms smelling like a damp laundry hamper that's been forgotten for a week? Absolutely not. The provider was at least pleasant, but even that portion of the appointment didn't inspire much confidence. She repeatedly had to leave the room to ask questions and then come back. The entire appointment felt rushed, disorganized and amateurish. I was told I needed a specialist referral. At checkout they had absolutely NO difficulty taking my payment and telling me I was done. Funny how that part of the operation runs efficiently. I left and realized nobody had given me any referral information. So I called. FIFTEEN MINUTES ON HOLD. Someone finally answered. I explained what happened. BACK ON HOLD. Eventually I was told someone would call me back. Three days later, I'm apparently still waiting for this mythical phone call. So, to recap: profanity in the waiting area, an unbelievably uncomfortable hygiene situation, chaotic service, a provider repeatedly leaving to ask questions, no referral information, 15+ minutes on hold, and absolutely no promised callback. But my payment? Oh, THAT they managed flawlessly. The most unbelievable part remains discovering that the person setting this spectacular standard of professionalism is supposedly THE MANAGER. If the manager is the example everyone else is expected to follow, this office doesn't need a suggestion box. It needs an intervention. One visit was more than enough. I will be contacting my insurance company and finding another provider immediately. I wouldn't voluntarily return to this office if they validated my parking, refunded my copay, AND handed me a complimentary bar of soap on the way in.

HIRE A BETTER SCHEDULER!!!!!!! Had to reschedule my appointment TWICE!!! First time the AC was out…read morewhich is understandable...the second time was because these people don't know how to do their job!!! I showed up for my doctors appointment today and walked in before my appointment even started and got turned away because whoever scheduled my appointment didn't schedule it correctly!!!!!! RIDICULOUS!!!!! I take time out of my day to see the doctor and now have to wait another week to see the doctor.....pathetic!!!!! I've never had an issue here until now....looks like I'll be looking for a new doctors office!!!

The entanglement between modern-day healthcare clinicians seems more like Abbott & Costello…read moreparadox. A simple appointment will have you wondering who treated who. What job title is on their badge. And thirdly, you don't even know your doctor's name. A 3 week wait for a yearly physical should have been routinely simple. Instead, the front desk duo insisted on an 85 dollar payment for an unconfirmed missed appointment. Although they claim to be in a position of billing and scheduling. They refused to rectify the situation, stating i needed to call a third-party billing department. Furthermore, they refused to allow me to speak to the primary physician about this eronous billing issue. Today was the day i fired Reliant as my primary provider. Another example of how a company fails to provide reliable healthcare do to unethical and incompetent gatekeepers.