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    Reitz Union Game Room

    4.0 (9 reviews)
    InexpensivePool Halls, Bowling
    Closed 12:00 pm - 11:00 PM

    Reitz Union Game Room Photos

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    Splitz

    Splitz

    2.4
    (59 reviews)
    4.8 mi
    $$

    Splitz has a great concept, but my experience was undermined by poor customer service and a lack of…read moreaccountability. Staff interactions felt dismissive, and when concerns were raised, they were not handled with professionalism or care. Most disappointing was the absence of meaningful engagement or resolution from management. Mistakes happen, but how a business responds matters. In this case, communication, attitude, and follow-through all fell short. I hope leadership reviews this feedback and takes steps to improve staff training and customer engagement, as these changes could significantly improve the guest experience. Below is the formal complaint that was emailed and submitted, however, there has been no response: Good morning, I am submitting a formal complaint regarding a private event held at Splitz Bowling - Gainesville, FL on Saturday, January 10, 2026, from 8:00 AM to 10:00 AM. The reservation was under the name Josie Jackson, and we paid $435.38 for a private section with four lanes for two hours. Lanes 27 and 28 experienced continuous technical issues throughout the reservation period. While I understand that having more than six participants per lane can sometimes contribute to delays, lanes 27 and 28 did not exceed six players during the first hour and were the first to malfunction, confirming the issues were not related to lane capacity or guest usage. During the final hour of play, lanes 29 and 30 also began experiencing issues, further reducing usable play time across all four lanes. Additionally, our dedicated server was present for less than an hour and did not return, and multiple staff members were disengaged despite a busy venue. Management arrived 30-45 minutes later and offered minimal remediation (initially 15 minutes, then 30 minutes across all lanes), which did not resolve the technical issues. No meaningful follow-up occurred despite assurances. On-site security staff were inattentive. Given the cost and repeated service failures, I respectfully request: A corporate review of this incident Appropriate compensation or refund Corrective actions to prevent similar issues for future guests I would appreciate a written response. Please let me know if you need additional documentation. Shantell Hadley, MBA shantella.hadley@gmail.com

    I came here for a fun Friday night of bowling with my friends. We booked ahead online since we…read moreweren't sure how busy it was going to be. Overall the bowling and the game was fun. We were mostly not impressed that the lane kept having technical malfunctions then when we went to renew for another our lane stopped working completely and they had us wait 10-15 minutes just to wait for another lane to open up in the boutique area. Staff wasn't exactly helpful.

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    Splitz
    Splitz
    Splitz

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    Elev8 Fun

    Elev8 Fun

    3.6
    (95 reviews)
    84.1 mi

    We had such a great time at Elev8 Fun! It's the perfect place for a fun, high-energy family outing…read morewhere everyone can find something they enjoy. There's such a variety of activities -- from arcade games to attractions -- so no one gets bored. It's clean, well-maintained, and organized in a way that makes it easy to relax and just enjoy the experience. What really stood out to us was the service. The staff was friendly, helpful, and patient, especially with the kids. You can tell they genuinely want everyone to have a good time. If you're looking for something fun to do in Sanford that works for both kids and adults, Elev8 is a solid choice. We'll definitely be back! We really enjoyed the pizza!

    This place has been here for sometime but this is really the first opportunity I've had to come…read morehere. Beware the air does not work properly in certain parts so it can be stuffy. I have three boys so of course nothing is going to be cheap. For two activities it cost $128 dollars. They were busy so for instance the rope course we had to wait for several times. The mini golf is glow in the dark but not a large scale just a miniature option. There was a cord in the middle of one of the holes which is a hazard if someone tripped over it. They have several activities to choose from being ropes course, rock climbing, bowling, arcade, laser tag, axe throwing. You do get some arcade credits but they're kind of a waste counting on each kid got 60 credits and one game was 30 credits. We didn't eat here but I did have a drink from the bar, the bartender was kinda and fast and the drink was good for the money. The staff seemed to be pretty nice. I mean at the end of the day you do what you can in a setting like this. There are things I would do differently but if you need in indoor activity definitely give it a try if you have some money to burn.

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    Elev8 Fun
    Food from the restaurant
    Food from the restaurant
    Elev8 Fun

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    Topgolf

    Topgolf

    3.8
    (501 reviews)
    65.4 mi
    $$
    Full bar
    Casual dining

    Reserved in the app and everything can be handled there…read more Three levels of golf bays, mini golf, arcade, sports bar... Upbeat music creates a perfect atmosphere for a fun time. There are fans blowing toward each bay. Each bay is for up to six players. What you pay depends on the time you go there. We went from 8 to 10 and it was beautiful playing in the sunset and then lights were turned on! The food and drinks are very good. The place is in a good condition with plenty of workers to take care of everything. Plenty of parking and there is a security at the entrance. There is a summer pass that is a good deal. We absolutely loved the two hours that went by super quick! Definitely recommend!

    Overall, we had a good experience at Topgolf. We had seven people in our group; my wife, five…read moreteenagers, and me, so they auto reserved two bays. It was nice that they were side by side, but we were surprised to be charged an additional $40 just for that. On top of that, there was a $6 registration fee per person, which caught us off guard. Maybe that's standard at Topgolf, but it wasn't something we expected, so it felt like an extra $82 without much added value. The food was decent for a venue like this, I'd compare it to Applebee's. Nothing exceptional, but perfectly fine if that's the type of food you're looking for. Overall, I did think it was a bit expensive. Our total bill came to around $350 for two hours of play, four shared appetizers, and no alcoholic drinks. That said, they made my son's 17th birthday a little more special by bringing out complimentary donuts, which was a thoughtful touch. Our server was also fantastic, friendly, attentive, and stayed on top of everything throughout the evening. Those little things definitely helped make the experience enjoyable despite the higher price. 3.5 Stars

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    Topgolf
    Playing Bays
    Playing Bays
    Chicken and Waffle Sliders

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    Chicken and Waffle Sliders

    Reitz Union Game Room - poolhalls - Updated August 2026

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